When I come to the Acworth location Andrea is so patient and polite. Andrea makes me feel important and that she cares about the service the company provides. She always gives me great service and recommends all the different alternatives and options the company provides. I believe she is a great asset to the company, by far one of the best employees with the company at this location.
Reply from A+ Financial Services, Inc. #03
2026.01.12
Hi, Ray. We are delighted that you had a great experience with us. Thank you for taking the time to rate us!
I received my refund check from financial aid and was denied the cashing of my check. I went on Monday and waited over a hour and the nice lady took a picture of the checks and my drivers license since they were about to close. I came back the day and waited over an hour for the check to be verified then was told that the manager stated that they could not cash my check. What is the point of verification if you are still not going to cash the check. These check cashing places need to find another way to verify it is 2025.
Reply from A+ Financial Services, Inc. #03
2025.08.19
We're very concerned to see your one-star review and apologize that your recent experience with A+Insurance & Financial Solutions didn't live up to our standards. We take all feedback seriously and are committed to resolving any issues our clients face.
Thank you for your patience while our team reviewed your request to cash your school refund check.
We were unable to complete the transaction due to our policy regarding school refund checks. Unfortunately, a stop payment can be placed on these checks by the issuing institution after they have been cashed, creating a significant risk.
We regret that you had to make a second trip and apologize for any inconvenience this caused.
We'd truly appreciate the opportunity to discuss your experience in more detail and work towards a solution. Let us know how and when we can reach out to to fix this. Or, please don't hesitate to contact us directly at 678-805-5980 or email us at Complaints@APlusFinancial.biz. We're here to listen and learn how we can improve.
Best regards,
The Management Team at A+Insurance & Financial Solutions (A+ Financial Services Inc, A+ Loans Inc, & A+ Auto Insurance Inc.)
Thank you for your patience while our team reviewed your request to cash your school refund check.
We were unable to complete the transaction due to our policy regarding school refund checks. Unfortunately, a stop payment can be placed on these checks by the issuing institution after they have been cashed, creating a significant risk.
We regret that you had to make a second trip and apologize for any inconvenience this caused.
We'd truly appreciate the opportunity to discuss your experience in more detail and work towards a solution. Let us know how and when we can reach out to to fix this. Or, please don't hesitate to contact us directly at 678-805-5980 or email us at Complaints@APlusFinancial.biz. We're here to listen and learn how we can improve.
Best regards,
The Management Team at A+Insurance & Financial Solutions (A+ Financial Services Inc, A+ Loans Inc, & A+ Auto Insurance Inc.)
Went in there to cash a check … got told couldn’t cash it … went straight to Walmart they cashed it with NO issues !!! This is why these small hole in the wall places will be shut down … the only real reason they even nearly exist these days is because you have the immigrations that need their money services but a 💯 % American grown person gets told no, lol 😂 go figure ….
Reply from A+ Financial Services, Inc. #03
2025.05.13
We strive in giving our customers excellent service, however there are times that certain policies preclude us from being able to complete certain transactions. We appreciate your review and look forward to possibly helping you in the future, maybe the circumstances are different and we are able to do business with you.
Kind regards.
Kind regards.
Fatal y pésimo el Servicio que recibí 2 veces del adulto Viejo, la Forma en que me hablaba e ignoraba y todo. Las 2 Chicas muy diferentes y bien Profesionales
Reply from A+ Financial Services, Inc. #03
2023.03.22
Alexis
Perdón que esto pasó.
Háblanos 678-720-9006
Pregunta por la oficina central , colección .
Perdón que esto pasó.
Háblanos 678-720-9006
Pregunta por la oficina central , colección .
According to their advertising, a job and direct deposit=loan. Not true! I had applied for a loan with a clear car title and was denied. I have direct deposit and a job. SMH wasted my time.
Reply from A+ Financial Services, Inc. #03
2021.07.19
We are saddened that you were not satisfied with the help we offered. We appreciate your inquiry.
I have multiple loans with Aplus. never had a problem always friendly and professional. I drive from Douglasville to this particular location because of how the employees treat you. Now that they offer online process well that just tops the cake!!
Thank you
Heather
Reply from A+ Financial Services, Inc. #03
2021.07.19
We appreciate the review.
This place has horrible customer service. The lady kept trying to charge me for a personal check even after calling to verify it wasn’t she started to raise her voice at me. The person in front of me got her uncalled for attitude as well. Avoid this place.
Reply from A+ Financial Services, Inc. #03
2019.06.02
Yoda Skywalker
We do various financial services
We try our best to have good service.
One service we have is check cashing for posted fees in our lobby. Please visit our website and leave your contact info under CUSTOMER SERVICE at bottom of page. I hope to address your issue individually.
We do various financial services
We try our best to have good service.
One service we have is check cashing for posted fees in our lobby. Please visit our website and leave your contact info under CUSTOMER SERVICE at bottom of page. I hope to address your issue individually.