Mr. Rooter Plumbing of Tampa Reviews

Daniel Philipson 2026.04.06

     

These guys are not holding anything back! They will educate you and are very transparent with pricing. Angel took good care of me today and I won't trust anyone else solely on his knowledge and professionalism. This guy is stellar, he came on Easter Day to see what the issue was, showed up the next day exactly on time! Don't hesitate, if you need good work and you want to understand your own pipeworks and layout, this is the guy!

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much, Daniel, for your wonderful feedback! We're truly grateful you took the time to share your experience. Angel will be thrilled to know you appreciated his honesty, knowledge, and dedication—especially for going above and beyond on Easter Day. Our team prides itself on transparency and helping customers feel informed and supported every step of the way. Your trust means a lot to us, and we're always here whenever you need expert plumbing service or just want to learn more about your home's systems. Thanks again for choosing Mr. Rooter Plumbing of Tampa!

Jason Michael Perez 2026.04.03

     

Omer Ahmetaj was amazing, very professional, very nice and I'm VERY impressed with the work!

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Reply from Mr. Rooter Plumbing of Tampa

Thank you for sharing your positive experience and recognizing Omer's professionalism and kindness, Jason. It's wonderful to know that the quality of work left such a strong impression. Your feedback means a lot to the team here at Mr. Rooter Plumbing of Tampa.

Linda Parsons 2026.04.03

     

Thanks to Omer Ahmetaj for the amazing work you did on the kitchen plumbing at Heights Lounge. Truly appreciated!!

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much for sharing your positive experience, Linda. It’s wonderful to hear that Omer’s work at Heights Lounge made such a great impression. Your kind words and appreciation mean a lot to our team here at Mr. Rooter Plumbing of Tampa.

lizzie Karaolis 2026.03.31

     

I had a toilet emergency and called Mr. Rooter - they sent their team over within a few hours! Fabian and Justin were great!! They spent several hours working to fix the issue and did an amazing job! They explained the process and were able to answer all my questions/concerns:) Thank you for saving me!

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Reply from Mr. Rooter Plumbing of Tampa

Dear Lizzie, thank you so much for the 5-star review! We are so glad to hear that we could help with your toilet emergency so quickly. It is wonderful to know that Fabian and Justin provided such great service, took the time to explain everything, and addressed all your concerns. We truly appreciate your kind words and are happy we could be there for you!

Joanna White 2026.03.27

     

Gave me a 200$ start price to put in a bathroom faucet that I bought. Gave him drain lines but he said he couldn't use them. Damien told me he wouldn't charge me for the drain lines. Never gave me any other price . When he got done he pulled up on his phone only the signature boxes for me to sign and I gave him my credit card . I was expecting the 200$ price. Then he emailed the signed receipts and I was floored at the 438$ charge. He called Brenda who said I signed already. I was never given any other estimate till I got the email with the paid nvoice. He charged me also for the lines which he said he would do me a favor and told me not to tell anyone and not charge me. He told me to call the gm Alex. I tried he wasn't in and I was told he rarely comes to the office and that my message was given to him. Never heard back from him. Shady business. Never deal with them again. Reported to bbb.

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Reply from Mr. Rooter Plumbing of Tampa

Thank you for sharing your experience and providing such detailed feedback. We understand how important it is to have clear communication regarding pricing and services, and we’re sorry to hear about your frustration regarding the final invoice and the communication surrounding it. We appreciate you bringing this to our attention.

Thomas Thayer 2026.03.27

     

Fabian, Quintin, Dylon and Brenda should wear capes. I called Mr Rooter after seeing a commercial. I had already called another plumbing company but they couldn’t respond very swiftly. After calling Mr Rooter and speaking to Brenda at 10 am, the team showed up in less than an hour. They determined the issue and rectified it in less than an hour. We needed our main sewer line snaked because of a serious blockage. I appreciate their work and professionalism.

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Reply from Mr. Rooter Plumbing of Tampa

Thank you, Thomas, for your fantastic review! We’re grateful you gave us the opportunity to help and are so pleased to hear that Fabian, Quintin, Dylon, and Brenda made a super-powered impression. Quick response and professionalism are always our goals, and it’s great to know you felt taken care of, especially during a stressful plumbing situation. If you ever need us again, we’ll be here for you!

Brian Schumer 2026.03.25

     

Awesome service - great company

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much for your wonderful feedback, Brian! We truly appreciate your support and are glad to know you had a great experience with Mr. Rooter Plumbing of Tampa. If you ever need assistance in the future, we’re here to help!

Alberto Zeferino 2026.03.25

     

As a new business owner. I was lost and did not know where or how to start. I called Mr Rooter to install the propane lines for my food truck. Omer ahmetaj explained in detail what had to be done and how he would do it. I asked a lot of questions and he answered them all calmly and professionally. I plan on getting a bigger food trailer depending on how things go. And I will specifically ask for Omer ahmetaj next time. Best customer service I could have asked for.

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Reply from Mr. Rooter Plumbing of Tampa

Alberto, thank you so much for sharing your experience! We’re grateful you chose Mr. Rooter Plumbing of Tampa to help set up your food truck, and we’re glad Omer Ahmetaj was able to provide the detailed guidance and professionalism you needed as a new business owner. Knowing you felt supported and well-informed truly means a lot to our team. We look forward to working with you again when you’re ready for your bigger food trailer and will be sure Omer is there to help. Wishing you much success with your new venture!

Diego Lazo 2026.03.24

     

profecionales y amigables servicios de primera

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Reply from Mr. Rooter Plumbing of Tampa

Thank you, Diego, for your wonderful feedback! We’re delighted to know you found our service both professional and friendly. Providing first-class service is always our priority, and your kind words mean a lot to our team. If you ever need anything in the future, we’re here to help.

Jessica P 2026.03.22

     

I had a clogged bathroom sink drain . They had a same day appointment available.Damien came out quickly fixed my issue and cleaned up throughly.

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much, Jessica, for sharing your experience! We're grateful that you chose Mr. Rooter Plumbing of Tampa and glad Damien could resolve your sink issue so quickly. It's great to hear the cleanup met your expectations as well. If you ever need us again, we're always here to help!

Jessica Del Cotto 2026.03.21

     

This is the best experience we've ever had with a plumbing company. Damien was top, notch even though we're just getting estimates right now. We definitely want to go with them as long as we can get Damien as our plumber.

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much, Jessica, for sharing your wonderful experience! We're delighted to hear that Damien made such a great impression, even during the estimate stage. Your trust means a lot to us, and we'll make sure Damien is available for your project. We look forward to working with you and providing the outstanding service you expect from Mr. Rooter Plumbing of Tampa!

becky hall 2026.03.16

     

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much, Becky, for your 5-star rating! We appreciate your support and are glad you had a positive experience with Mr. Rooter Plumbing of Tampa. If you ever need anything in the future, we're here to help!

The new mom On the block 2026.03.16

     

Mr. Rooter totally rocked my install today. I had a 35 year old hot water heater. I called the company to have someone come out, and got an appointment the same day. Chris and Zack came out looked it over said “OH WOW” let get this taking care of. They were personable and professional. They were very informative of what I needed to have and the guidelines to getting my water heater up to code. Tim and Graham showed up today to do the install job. They were on time, personal and professional as well. They worked quickly and efficiently to get the job done. They even took the time to help me declutter my garage a bit so they could get the hot water heater in. I couldn’t ask for a better crew to install my heater. From our family to yours thanks for the great job guys!

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much for your amazing review! We’re so happy to hear that your experience with Chris, Zack, Tim, and Graham was smooth and exceeded your expectations. It means a lot that you trusted us with your 35-year-old hot water heater upgrade, and we’re glad the whole process—from same-day service to helping out in your garage—left you satisfied and confident in your new setup. We’ll be sure to share your kind words with the whole crew. From our Mr. Rooter family to yours, thank you for choosing us and for sharing your feedback!

J Hoppa 2026.03.16

     

Fabian cooper did a great job ! Very personable, polite and clean really makes the company look good . Would have him back anytime .Thanks!!

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much for your wonderful feedback! We're delighted to hear that Fabian provided you with such personable, polite, and professional service. It means a lot to us that he made a positive impression and represented our company so well. We truly appreciate your recommendation and look forward to assisting you again in the future. Thanks again for choosing Mr. Rooter Plumbing of Tampa!

David C 2026.03.14

     

I could not be at the house due to work when Technician came over. I'd left a full note with my wife with all info and bought the parts myself (Electronic control valve) ready for him to put in. Tech got there and tried to convince my wife we needed a system flush (which I do myself every year and that was IN THE NOTES that he obviously didn't read). Then quoted me a price of $670 for a 45 min job that was essentially a plug and play operation (not even a wrench needed). Just pop off the old control unit, clip the new one I supplied, back in, test and leave. I Call home office about the high price. She admitted the quote included the equipment which I had purchased and was already there. Finally they came down to $400, for less than one hour job and no parts to supply. Then the tech picks up a random ball valve on my work bench (having nothing to do with the job) and proceeds to tell my wife it's the wrong valve and he will replace the gas valve with a new one he has. That valve was on my workbench for another thing I was doing that had nothing to do with the job and the current valve that was installed did not need to be changed!! Truly felt ripped off. Very stressful.

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Reply from Mr. Rooter Plumbing of Tampa

Thank you for sharing detailed feedback about your recent experience. It's clear that the situation was frustrating, especially given the preparations you made and the time you took to communicate your needs ahead of the appointment. Your comments about the communication around the necessary work and pricing are important. This is certainly not the feeling we want our customers to have, and your perspective is valued here at Mr. Rooter Plumbing of Tampa.

Virgil Baker 2026.03.14

     

I called for service on my mother’s leaking kitchen sink which is 2 years old in a new development. She the only occupant to have lived in the home. She is a senior citizen who lives in Zephyrhills. The tech arrived and turned the water off using the valve under the sink. My mother had me on speaker so I could interact with the tech. He assessed the damage and told my mother he needs to go his truck and write up the cost. He returned and informed us the bill would be $886 and $443 was required to schedule the appointment. I put $443 on my card to schedule the appointment. I contacted the tech after he left my mother’s house and I requested an invoice to show me why a simple leak would cost $886 to repair. He informed me that they don’t do invoices. I called the office and canceled the service. The tech called me back and stated he would speak to his manager to see what he could do. He sent me a text, which I still have, stating he could give me a $100 discount and a cheaper faucet to lower my cost to $739. I let the cancellation stay in place and received the $443 back on my card. My mother reached out to the sales consultant who facilitated her purchase of the home and she sent an individual who works the plumbing for the development (still building in her area). He arrived and told my mother nothing was broken or defective. The assembly was not tightened properly so he grab his tools and corrected the problem. It took a total of 15-20 minutes from arrival to departure to resolve the issue. He didn’t want to accept any money from my mother but she insisted.

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Reply from Mr. Rooter Plumbing of Tampa

Thank you for sharing detailed feedback about your recent experience. It’s understandable to feel concerned when helping a loved one, especially when it comes to home repairs. Our goal is to provide clear communication and helpful service to all our customers, so we appreciate you bringing your concerns about the estimate and the process to our attention. We value your input and take it seriously, as it helps us continue to improve our service and transparency here at Mr. Rooter Plumbing of Tampa.

shavonne taylor 2026.03.14

     

I would like to sincerely thank the entire crew at Rooter plumbing in St. Petersburg, Florida. Words truly cannot express how grateful we are for the compassion, understanding, and professionalism you showed our family. From the moment your team arrived at our home, you treated us with kindness and respect while working hard to take care of our plumbing issues. The dedication, teamwork, and positive attitude each of you brought meant more to us than you probably realize. It’s rare to come across a company where every single person genuinely cares about the people they are helping. Because of your efforts, our home is back in order and our family has peace of mind again. We will always be thankful for what you did for us. Thank you to the entire crew for not only doing an excellent job, but for being such compassionate and understanding people. We truly appreciate you all. Thank you again so much. 🙏 I’d like to shout out Damien , Ronnie, Tim and Alex yall were awesome

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much, Shavonne, for your heartfelt message and kind words. It means so much to our entire team to know that our compassion and professionalism made a difference for you and your family. We always strive to treat every home as if it were our own, and hearing that you felt respected and cared for truly makes our work rewarding. Damien, Ronnie, Tim, Alex, and the rest of our crew will be thrilled to know that their dedication and teamwork were noticed and appreciated. Thank you for trusting us with your home and for sharing your gratitude—we’re sincerely thankful for customers like you. If you ever need us again, you know we’re here for you.

Bobbie Bryant 2026.03.14

     

These guys are so awesome. They worked on my place. For some hours. And I so appreciate. All the hard work they put in. And General Manager came to my home and. Introduced himself. And explained. What they were doing. I will be calling this company in the future. Thanks so much. Guys at Mr. Rooter you guys are awesome

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much, Bobbie, for your kind words and for taking the time to share your experience! We're truly grateful for your appreciation of our team's hard work and for mentioning the personal touch from our General Manager. It means a lot to know you'll be calling on us again in the future—your trust is the greatest compliment we could receive. Thanks again from everyone at Mr. Rooter Plumbing of Tampa!

guywithclass 2026.03.13

     

I was out of town on business. Had to call for repair my wife proctored over. Did the tech do the job right? Yep. But it was a harrowing, stressful experience getting there. I buy all the parts myself. (change an electric gas valve on hot water heater). Basically a plug and play operation. Don't even need a wrench. He quotes me $670 for an hour's work!!! I have to call the home office to complain. Find out the quote included the parts! So right there they are trying to rip me off. Finally they concede to $400. Still outrageous but I wasn't there to do it myself! Not happy just for the stress of the jacked-up quote to begin with!!

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Reply from Mr. Rooter Plumbing of Tampa

We see that you left two reviews, thank you for sharing your feedback and detailing your experience. It’s understandable that unexpected issues and concerns about pricing can add stress, especially when you’re managing things from out of town. Your input is valuable, and we appreciate you taking the time to let us know about your experience with our team.

Robby Brown 2026.03.13

     

Damien was awesome, very professional and helped out more than I could asked for.

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Reply from Mr. Rooter Plumbing of Tampa

Thank you so much, Robby, for your wonderful feedback! We're delighted to hear that Damien exceeded your expectations and provided such professional and helpful service. We'll be sure to share your kind words with him. If you ever need anything in the future, we're always here to help!