Moving of America

Moving of America Reviews

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4.3 | 309 reviews
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Moving of America
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4.3

| 309 total

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Mohraeel Fahim
Mohraeel Fahim 2025.12.09
     
I want to give a huge thank you to Julio, Able, and Rolando for helping me and my family with our move. Moving is usually a stressful and exhausting process, but they made everything feel so much easier. They were incredibly helpful, patient, and supportive from start to finish. Each one of them was kind, respectful, and very professional, and you could tell they genuinely cared about making the move smooth for us. They handled everything with care, worked efficiently, and always checked in to make sure we were comfortable and satisfied with the process. We truly appreciate how friendly and positive they were the entire time. Their teamwork and attitude made a normally difficult day feel much lighter. Thank you again, Julio, Able, and Rolando — you really made a difference for us, and we’re so grateful for your help! 🙏
Theresa Brown
Theresa Brown 2025.11.16
     
Eddie and his crew worked so well! We're repeat customers and would definitely recommend to anyone moving. They handled my things as if they were their own.
Donna Gould
Donna Gould 2025.10.21
     
Absolutely wonderful from beginning to end. Adam was incredible and worked with us on every detail, explained the process and was awesome. The moving crew with Umberto arrived on time, packed and wrapped everything to perfection and at the new home gave us great service once again. Always professional.The entire moving crew was excellent, very nice and worked hard in every way. They made our move run like a well oiled machine. Not one thing was missing or damaged. We just love them and the entire company. We definitely made the right choice when we picked Moving of America. Five stars is just not enough. It should be 50 stars! Thank you for making everything perfect. Truly the best. They kept Every promise made.
Danielle Foreman
Danielle Foreman 2025.10.13
     
Our experience moving from our office in Ridgewood was excellent. Moving of America sent Eddie and Alex showed up on time, worked hard, and treated our items with care!
Vinny Albano
Vinny Albano 2025.04.17
     
Moving of America was fantastic! From my first conversation with Joey, I knew I was in good hands. I talked about all the quotes I was receiving when reaching out to other companies and was able to get me an affordable and reasonable price. The day of my move was great! The crew was professional, took their time ensuring my furniture was protected, and completed my move right on the 3 hour mark! Jose and his guys where great! My father in law will be moving out of his house soon and this is the company I will be recommending!
Reply from Moving of America 2025.04.19
Hi Vinny, thanks for your great review. We do our very best to provide top professional level of service and we are happy you felt in good hands. Joey from the office and our movers are well trained to provide customers like yourself with personal level of service and quality work. We look forward to meeting your father-in-law and promise you to treat him and his personal item at the same high level we treat yours. Wishing you all the best in your new home!
Moving of America
Cole Herrigel
Cole Herrigel 2025.03.21
     
Moving of America made it an incredibly easy process for us. Everything was taken care of and we were more than satisfied with the process/move. Giovanni, Julio, and Eddie were fast, efficient, and very easy to work with. We are very grateful for making a stressful move out of the city into a stress free process. Thank you!
Reply from Moving of America 2025.03.22
Dear Cole,

Thank you for your kind words and for taking the time to share your experience with Moving of America. We are delighted to hear that Giovanni, Julio, and Eddie provided you with efficient and seamless service, making your move stress-free. Our team takes great pride in delivering excellence, and your feedback reaffirms our commitment to ensuring a smooth transition for our clients.

Should you ever require our services again, we would be honored to assist you. Wishing you all the best in your new home!

Warm regards
Moving of America team
Ryan Ford
Ryan Ford 2025.03.20
     
Giovani, Eddy and Julio were so nice and incredible at moving us in quickly. Would highly recommend! Joey and Kimberly were also extremely helpful with the logistics of the move!
Reply from Moving of America 2025.03.20
Dear Ryan

Thank you so much for amazing feedback! We're thrilled to hear that Giovani, Eddy, and Julio did an excellent job making your move quick and stress-free.

It’s also great to know that Joey and Kimberly contributed to ensuring everything went smoothly and was well-organized. We truly appreciate your recommendation and are grateful for your support!

Best regards

Moving of America team
jan einhorn
jan einhorn 2024.09.27
     
While moving is often thought of as a traumatic experience, thanks to Project Manager Joey, I had the best and easiest experience!! Joey was thorough in what I should expect and he was right on the money. My move crew, Danny, Rolando, and Rufino were the BEST! Punctual, professional, careful and efficient. A move could not have gone any better! Much appreciated was Kimberly for checking in to make sure all was going well. A totally positive experience for which I happily recommend their services to anyone planning a move!!! Thank you Movers of America!!
Reply from Moving of America 2024.09.30
Dear Jan,

Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive moving experience with Joey and our team. It’s fantastic to know that Danny, Rolando, and Rufino delivered punctual and professional service while ensuring your belongings were handled with care. We also appreciate your shoutout to Kimberly for her follow-up—it’s all part of our commitment to making your move as smooth as possible. Your recommendation means a lot to us, and we’re here for you anytime you need assistance in the future. Thank you for choosing Moving of America!

Best of luck,
Moving of America team
Brian Aguirre
Brian Aguirre 2024.08.24
     
Reply from Moving of America 2024.12.16
Thank you Brian for the review!
Wesleyan T.
Wesleyan T. 2024.08.20
     
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I wrote a review before and then erased it because I needed to really look through my items My experience with this company went beyond a headache. As a veteran, we get assistance from different organizations to pay for moving expenses. I was grateful for that but I still had a shitty experience. Let's start with customer service - they charge you for every little thing. My move cost approximately $1500 but that was after a discount. I WANT MY $400 tip back. After looking at the bill - they were too expensive for the crap job done. They broke a few of my items including a dresser and a cracked tv screen. I didn't noticed the cracked items until after I got into my storage unit. I recieved an empty apology. They also didn't even move all the items I requested . I will never use these people again. Customer service called me multiple times after seeing my last review and they better not call me again. Conversations with these people were a straight up headache. they were so sloppy that they even left their own materials at my original place. One of the movers arrived high and the manager told me they drug test people and even tried to tell me that the same guy doesn't even smoke. They're full of shit. That's why my move was so sloppy. These people were high as a kite !! Customer service DO NOT CALL ME AND NO I AM NOT REMOVING THIS REVIEW. YOU GUYS WERE FUCKING AWFUL
Dea Wehrlin
Dea Wehrlin 2024.08.11
     
We had alot thing missing after storing in NJ for 6 months, . They refused to honor the contract of reimbursement at 60 cents per pound, which doesn't com close to replacing a bookcase, concrete planters, garden bench, boxes of kitchen items that were higher end. I would not recommend storing with them. They were cooperative to help pack fragile items. They charged more to come back and get things that did not fit on the truck. Also one of the loaders stole jewelry that was not to go on the truck. If you use them, watch everything very carefully.
Reply from Moving of America 2024.12.16
Thank you for sharing your feedback. We truly regret that your experience with our storage and moving services did not meet your expectations. Our team strives to provide the highest level of service, and we take your concerns seriously.

Regarding the items that were reported as missing, we did send over a claim release form to proceed with the reimbursement process, but we did not receive a response. We are committed to providing reimbursement based on the actual damages, in line with the terms of the contract, including the 60 cents per pound valuation.

Throughout your move, the scope of services changed, and we made every effort to accommodate these changes. When additional items were added, we promptly dispatched extra trucks. Similarly, we ensured that all necessary packing materials and equipment were provided, even when the request was last minute.

We understand that during large moves, challenges can arise, and we work to address them as best as we can. Our team conducted a thorough walkthrough of both the interior and exterior of your home before finalizing the move to ensure that all items were loaded according to your instructions.

While we regret the items left outside of the original residence, we always follow the guidance of our customers when it comes to what is to be moved. We are deeply sorry to hear about your concerns regarding missing items and potential theft. Please be assured that we take any claims of theft very seriously, and we encourage you to contact us directly to further address this matter.

We value your feedback and would appreciate the opportunity to discuss this further and come to a resolution. Please feel free to reach out to us directly at Support@movingofamerica.com
Wesleyan T.
Wesleyan T. 2024.07.07
     
Trustindex Verified
Would never use these people again. There were miscommunications each and every time we spoke and it took me longer to clarify things because of it. I requested service for my two bedroom house and they even had a list of inventory. A little under half of the stuff was left behind smh. The main crew member was high off marijuana. As you can also smell it. When I made the complaint, inwas told that the workers don't smoke and they get treated. Lies. They'll crack your items and shrug it off. They put a hole in my dresser during the move in which the guy with the ponytail told me and shrugged it off like it wasn't a big deal to him. Please don't use these people.
Nicole Caceres
Nicole Caceres 2024.06.26
     
Worst experience with this moving company plasma tv screen was cracked made a report and they didn’t care of the customer. Recommend anyone not to hire this company if you don’t want your goods to by damaged by unprofessional employees
Reply from Moving of America 2025.04.22
Dear Nicole,

We’re reviewing claims that aren’t resolved yet and are truly sorry to hear that you were dissatisfied with our services due to the damage to your TV. We’d like to clarify a few important points regarding your claim so we may find satisfied resolutions.

At our communication we tried to address your concerns to our best ability or to show you that we care about your feelings. As explained to you on 06/26/24, the plasma TV was unwrapped and placed in your presence, with no visible damage and no complaints made by you at that time. Had there been any physical damage noted, we would have immediately addressed it.

We always strive to handle our clients' belongings with the utmost care and professionalism, and we take all concerns seriously. We understand your frustration, but we stand by our team's timeline of events as discussed. However, we would like to resolve your claim at the best means and professional way we can and would like to continue the conversation with you. Please call us at 201-862-8000 to speak with one of our Claims Team to further understand your resolution options.

Sincerely,
Moving of America Team
Tracy P.
Tracy P. 2024.05.04
     
Trustindex Verified
I moved from New Jersey to North Carolina. I was told they handle this type of move often. I ran into issues with the closing of my home and they said "We understand and can store your items until you are ready" For the price I paid I expected much better service. So much of my furniture was damaged. I was told when they were coming not asked if I was ready. I was told I had to get a storage unit since I was not ready for my stuff. I was told, "We put everything where you want it and put everything back together for you." I need this because my husband is unable to help lift anything. I ended up having to move all my stuff in and put things together which I had no idea how to. The people who did the actual moving were nice but still. When I called the company and explained my issues they told me to take it up with "support" with photos of the damaged items. Most of the damaged items were thrown away or already in place and photos were impossible to take. No compassion or help.
Faye Fit
Faye Fit 2024.04.18
     
Fantastic experience from top to bottom ! Adam reached out initially to collect my info and get me a quote which was thorough and accurate. They built a plan based on my list and the move actually took slightly less time than was originally anticipated. Kim in the office was great with confirming everything and the foreman Geo a good job of explaining thing on the day of will 100% recommend this group and use them again of needed!
Reply from Moving of America 2024.12.16
Thank you for the review, we will share it with the Team!
Gray L
Gray L 2024.04.17
     
I called Movers of America and got Adam. Unfortunate because it seems others who used this moving company and got someone else to assist them had better experiences. Adam had the worse attitude ever. He talked over me in every conversation and interaction. After putting down a deposit I cancelled my reservation with them solely based on Adams attitude and unprofessionalism. If you call and get Adam, I suggest asking for a different agent.
Reply from Moving of America 2025.11.18
Dear Gray L,

We appreciate you bringing this to our attention. We're in the process of reviewing all unsolved claims and we take customer service very seriously, and it's disappointing to learn that you felt our communication fell short of the standard we aim to provide.

We sincerely apologize if any interaction with Adam came across as unprofessional or disrespectful, however, this person doesn't work for our business. This is not the experience we want for any of our customers. Your concerns will be reviewed internally so we can ensure better service moving forward.

We appreciate you bringing this to our attention, and we're sorry that we lost the opportunity to assist you with your move. Should you reconsider in the future, we would be more than happy to assign a different representative and show you the level of service we're known for.

Sincerely,

Moving of America Team
Tamyeka J.
Tamyeka J. 2024.03.15
     
Trustindex Verified
Took a chance with Moving America as they came recommended. Called and spoke to a salesman named Adam. He was very knowledgeable and pleasant to deal with. We discussed the details of the move and he provided me with pricing and confirmed the date. Day of the move the movers were on time with little to no issues. I was relieved of the stress and anxiety of moving and the moving guys helped ease the pain. I needed a few extra supplies and although it was an extra charge I was ok with it. Not sure when I will be moving again but would use and recommended Moving America.
Wayne Glover
Wayne Glover 2024.03.08
     
Excellent folks and excellent service. You can obtain the best deal and value for your money with their bundles. Kelvin and Danny young men quickly moved everything and had everything under control. I heartily endorse it.
Reply from Moving of America 2024.03.22
Dear Wayne,

Thank you for choosing Moving of America as your movers of choice. We're delighted to hear that Kelvin and Danny provided you with a fantastic moving experience and had everything under control. We're thrilled that we could meet your expectations. We are always available to assist.

Best of luck,
Moving of America Team.
วัดดวง Kt
วัดดวง Kt 2024.03.02
     
10/10 Service!
Reply from Moving of America 2024.03.22
Dear วัดดวง Kt,

Thank you for your 5-star review. We are glad to know we provided you a 10/10 service. If you have a y other moving needs, please reach out again!

Until next time,
Moving of America team

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