The Moorings: BVI (Tortola) Reviews

Fred H 2026.03.30

     

Verified

Aquatic Antics My family chartered two yachts with Moorings for 7 days in March (2026). We bareboated one, and hired a moorings captain (Gilson Melo) for the other. We had an incredibly good time sailing around the islands with many memorable stops, excellent rum drinks, and beautiful weather. The boats were spacious and handled our large group, 22 total, very well. Captain Gilson was very knowledgeable, his input and advice greatly improved our trip plan (while still getting us to all the places we wanted to go). Although one yacht had issues with the charging system, the moorings team was able to meet us along our route and replace the charger very quickly without delaying our plans or otherwise negatively effecting the trip. The yachts (5000 and 4500 sailing cats) were in good shape and performed well. We are already making plans for the next trip, can't wait to get back!

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Reply from The Moorings: BVI (Tortola) 2026.03.31

Thank you so much for sharing such a vibrant recap of your week on the water. It’s wonderful to hear how well both yachts supported your group and how much value Gilson added to your itinerary. We’re also glad our team was able to meet you quickly and keep your plans running smoothly when the charger acted up. We can’t wait to welcome you all back for the next adventure.

schlimgenkathy 2026.03.27

     

Verified

Wonderful family trip for 3 Generations! We had a wonderful 6 night family sailing trip in the BVI's on a 5800 Catamaran. Our family of 10 was from 6 months to 80 years. The boat was awesome for hanging out during sail or enjoying the mooring location or eating. Our Captain and Chef were extremely experienced and wonderful people. They were so helpful with our 4 little boys (4 yr to 6 months) and even the seniors when they needed help getting in the dingy. We loved the long sails, snorkeled, paddle boarded, visited beaches & the Baths, ate lobster at a restaurant on Anegada. This was our second trip. They both were wonderful!

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Reply from The Moorings: BVI (Tortola) 2026.03.31

Thank you for sharing such a heartfelt reflection on your family’s trip. It’s beautiful to hear how well the 5800 worked for every generation and how supportive your captain and chef were throughout the week. Moments like snorkeling, long sails, and exploring the Baths are exactly what make these trips so special. We’d be honored to welcome your family back for a third voyage.

Savanna R 2026.03.27

     

Verified

Amazing experience We had the most amazing experience! Our group of 22 had two cats, and spent 7 days exploring the BVIs. Our captain Gilson made our experience beyond excellent. He had great recommendations, was a patient and encouraging coach for those in our party eager to assist, and was a continually positive presence in our big group. Even with a large group, we were all comfortable and were thrilled with our trip!

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Reply from The Moorings: BVI (Tortola) 2026.03.31

Thank you for taking the time to share this wonderful review. It sounds like your group made the very best of your week in the BVIs and we’re delighted to hear how much Gilson contributed to the experience. His calm coaching and thoughtful recommendations make him a favorite among our guests. We’d love to welcome your group back whenever you’re ready for the next journey.

Melissa Roundy 2026.03.26

     

Amazing trip! If you’re on the fence just do it! Nice boat, amazing locations, custom itineraries, professional crews. Request Captain Romano and his fabulous cook Silvia. They were the best.

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Reply from The Moorings: BVI (Tortola)

We truly appreciate your feedback. Your comments highlight the care our crews bring to every itinerary and help us recognize their hard work. We are glad Romano and Silvia helped make your trip so special. We hope we can welcome you back for more unforgettable moments on the water.

Shelley H 2026.03.26

     

Verified

Captain Gilson is awesome! What a wonderful family trip! Gilson not only captained our 50’ cat but guided the 45’ bare boat that was manned by the rest of our 22 person clan! We had a blast! The boats were comfortable, the winds were strong, the anchorages were perfect, and the memories made are priceless. Thank you!

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Reply from The Moorings: BVI (Tortola) 2026.03.26

Thank you for the feedback. We appreciate your kind words and your review highlights the dedication our captains bring to supporting multi boat family groups. We are glad Gilson helped make your trip so memorable. We hope to host you all again soon.

Cameron H 2026.03.26

     

Verified

Great Time - Excellent Captain Our extended family rented two cats and had a fantastic time. We sailed around the entire archipelago for a week and enjoyed the sailing, snorkeling, and beaches. Gilson, our captain, was an excellent sailor and guide. We had a pretty good idea of what we wanted to do and he always came up with an added suggestion or wrinkle that improved the day.

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Reply from The Moorings: BVI (Tortola) 2026.03.26

Thank you for the feedback. We appreciate you sharing your experience and your comments help us celebrate the level of care our captains bring to each charter. We are glad to hear Gilson added thoughtful touches that made each day even better. We hope we can welcome you back for another unforgettable week on the water.

Jeff Harrison 2026.03.25

     

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Reply from The Moorings: BVI (Tortola)

We appreciate you leaving a rating. Your support means a lot to our team and helps us understand how we are doing. We are glad to know you enjoyed your experience with us. We hope we can welcome you back again soon.

Michael Stevenson 2026.03.25

     

Excellent 👌👌

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Reply from The Moorings: BVI (Tortola)

Thank you for sharing your thoughts. Your review helps us recognize the dedication our teams bring to each charter. We are glad to hear you had an excellent experience. We hope we can welcome you back for another great trip.

Happiness26893907006 2026.03.25

     

Verified

403 PC Bareboat - First time The Moorings did a great job of prepping us before we arrived and getting us aboard after. We stayed on the boat the night before departure which I would suggest you do if possible. This gave us extra time to become familiar with the boat and come up with any questions we had for the boat briefing. Also, the provisioning store at the Moorings did NOT have everything we ordered, and we had to go to the Riteway (only a few minutes from the marina). The boat (Tamichi Drift) performed perfectly all week. When we came to dock at the end of the trip, we requested assistance and within five minutes help arrived.

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Reply from The Moorings: BVI (Tortola) 2026.03.25

Thank you for sharing this feedback. We are sorry the provisioning store did not have everything you ordered and we appreciate you letting us know since insights like this help us keep improving. We are glad you settled in comfortably and that Tamichi Drift performed beautifully throughout the week with quick support at the dock. We hope we can welcome you aboard again soon.

John S 2026.03.25

     

Verified

Good value. Boat had key broken gear. Good value for what you get. Powercat we were given did not have a working bow thruster or water maker. Both are pretty important if you are doing a bareboat charter. No compensation was offered or change in vessel. We managed because we stopped to get water at two ports and we have good boat handling skills. The Moorings base in Tortola has ample showers and toilets but both could use an update.

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Reply from The Moorings: BVI (Tortola) 2026.03.25

Thank you for the feedback. We are sorry the bow thruster and water maker were not working as expected and your notes help us strengthen our maintenance checks. We are glad you still enjoyed the value of the trip and made the most of your time on the water. We hope we can provide a smoother experience on your next charter.

Kelli D 2026.03.24

     

Verified

Dream vacation! Best trip ever! I’m convinced that it would not have been as wonderful without our amazing Captain Romano and Chef Sylvia. They went above and beyond to make sure we had the best experience. Romano was very knowledgeable about the area and planned us an incredible itinerary based around our interests. I’m still daydreaming about Sylvia’s food! They both helped us feel at ease and at home on the boat. Such a fun trip!

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Reply from The Moorings: BVI (Tortola) 2026.03.25

Thank you for the feedback. We are grateful for your kind words about Romano and Sylvia and your review helps us celebrate the level of care we aim to deliver. We are glad your itinerary and meals made the trip feel so special. We hope we can host you again for another memorable escape.

Cara Akers 2026.03.23

     

Chester is the Best Boat Captain! We had an amazing time island hopping in the BVI’s on the Moorings Catamaran 50.0. Our boat Captain, Chester, was very knowledgeable, friendly, helpful and fun. He went out of his way to make sure we had a great vacation with our kids and I highly recommend him to anyone looking to charter a boat! Stellar service with a constant smile and great spirit.
Date of experience: 13 March, 2026

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Fearless25016161260 2026.03.23

     

Verified

Great Expenrience! Our trip to the BVI on a 40 foot power cat was amazing. The boat was relatively new. It was in great shape. Harbor staff was helpful and very accommodating. Wind conditions were up, 20-25 MPH winds all the time. It calmed down for our voyage to Anegada. This is a great way to see the islands. The High points for the boat: Full size refrigerator, water maker and layout. Cabins were very comfortable. The boat handled the high waves generated by the wind very well. We are coming back in 18 months, hopefully with an additional couple or two of friends

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Reply from The Moorings: BVI (Tortola) 2026.03.25

Thank you for the feedback. We are glad the boat handled the windy conditions well and your notes help us keep focusing on comfort and performance. It is great to hear the harbor team supported you throughout your stay. We look forward to welcoming you back when you return with friends.

CMA 2026.03.23

     

Verified

Chester is the Best Boat Captain! We had an amazing experience island hopping in the BVI’s on The Moorings Catamaran 50.0 with friends and family. Our Boat Captain, Chester, was knowledgeable, hard-working, friendly, helpful and fun and he went out of his way to make sure we had a fun and relaxing vacation. I would highly recommend Chester to anyone looking to charter a boat! Excellent service to both the adults and the kids and always with a friendly smile.

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Reply from The Moorings: BVI (Tortola) 2026.03.25

Thank you for the feedback. We are proud to have Chester on our team and your review helps us recognize the care and energy he brings to every charter. It is great to hear your group felt so well looked after throughout the trip. We hope we can welcome you back for another BVI adventure soon.

Graham P 2026.03.23

     

Verified

Bareboat on a 42ft cat Boat was okay, briefings were poor. BVIs were fabulous. I felt sorry for the guy who was thrown into delivering the navigation briefing - and he started with apologizing because he’d only been there two weeks and all he did was read the slides. He knew nothing. I’d spent four months coming up with a passage plan that I wanted to talk to someone about - and I ended up talking to other customers. Poor show. Boat briefing was also poor. Little extra-knowledge about things such as water tank cutover process (wrong info provided there) and media/bluetooth connection- no knowledge at all there! In fact, the boat briefing guy wanted to spend as little time with us as possible.

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Reply from The Moorings: BVI (Tortola) 2026.03.25

Thank you for the feedback. We are sorry the briefings did not meet expectations and your notes help us strengthen training and consistency for our teams. We are glad the BVIs still delivered a wonderful backdrop for your time on the water. We hope we can provide a smoother start on your next visit.

Shelley Herrington 2026.03.22

     

We had a wonderful sailing trip for a week recently. Family fun and bonding across two catamarans - one self captained and one with the exceptional captain Gilson. Not only was he an excellent captain he was unfazed about shepherding our combined crew of 22! He became our friend and immeasurably improved our BVI experience. We are ready to do it again soon! Thank you The Moorings for a wonderful vacation.

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Reply from The Moorings: BVI (Tortola)

Thank you for taking a moment to share this. Your review helps us celebrate the dedication our captains bring to every family trip. We are glad Gilson supported your group so well and added so much to your experience. We hope we can welcome you back for another wonderful week on the water.

Salt l 2026.03.22

     

Verified

Terrible Experience - Company lacks Integrity What a terrible experience with this company. Where to start… Mistake 1: After full payment and confirmation of our group (2 boats) trip two weeks prior to our departure, they changed our departure date for 1 of our boats and failed to notify us with any communication. Management acknowledged the failure and communication. Mistake 2: After multiple emails and requests for a resolution, their fix was to downgrade us to an older boat with the promise of a refund for the difference as this was the ONLY way our 2 boats could depart together and as scheduled. Mistake 3: Upon arrival, we found out that they mistakenly booked our other group on a sail boat rather than the reserved (and confirmed reservation ) for a 464PC and FAILED again to provide any prior communication. Mistake 4: The Moorings resolution to THIS mess up was to delay our other boat 2 days for their reserved boat to be ready. This was absolutely u acceptable. Mistake 5: The booking agents refused to talk to us in person despite being upstairs and onsite. We pushed back and demanded an upgrade to a larger boat. After much unpleasant discussion with the poor liaison, they acquiesced and provided a 5300PC, which ultimately ended up having several problems throughout the trip. Mistake 6: After returning and almost 2 weeks home, we have tried SEVERAL times to follow up on our confirmation email from them for a promised refund in response to Mistake 1. We have YET to receive ANY acknowledgement or refund Bottoms line - 2 co formed boats - types and departure dates completely messed up without any notification. Complete failure and lack of integrity in The Mooring's booking and communication processes.

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Jason K 2026.03.22

     

Verified

Excellent way to see and experience BVI Wasn’t really sure what to expect going into this trip but overall it exceeded my expectations. I believe that was large in part to the friends we went with and the crew we were assigned to. Romano was our Captain and Silvia was our chef but they were more than that. They booked restaurants, taxis, excursions, gave us recommendations and by the end, they became our friends and part of our group. We were given very personalized service for what our group wanted to do. It was nice that they were able to cater the trip to our needs and desires. Each day Silvia would make meals for us from around the world. That was a pretty special touch. Great trip overall.

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Reply from The Moorings: BVI (Tortola) 2026.03.25

Thank you for the feedback. We are grateful for your notes about the crew and your comments help us continue strengthening the personalized service we aim to deliver. We are glad Romano and Silvia made your trip feel special with thoughtful touches throughout the week. We hope we can welcome you back for another BVI adventure.

Connector29904088023 2026.03.22

     

Verified

Wouldn’t do it again! When we arrived, they had assigned us a smaller boat so we had to wait for the larger one to be prepared. The provisions we ordered from Rite Way were not delivered because they didn’t have a driver. Once we retrieved the provisions ourselves, the captain opened the storage unit on the floor, and one of our guests fell in it causing serious injury to his leg. He completed the trip in pain and once back in Miami, was hospitalized for 5 days because of a bacterial infection and a hematoma. Make sure you are sure of the amount you should tip your captain before leaving. We were asked to tip more than we thought!!

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Jeremy D 2026.03.21

     

Verified

Fantastic Captain & Chef Our experience with The Moorings for our first ever boat trip to the BVI was amazing! Romano & Silvia were absolutely wonderful and felt like they made the experience even more special. From the food they prepared, to helping us map out which sites to see, and the genuine and humorous conversations made us sad to leave them at the end of our weeklong (6 nights) adventure. We always felt safe and listened to as Romano and Silvia ensured our experience was one to remember. We hope to return with our children and would absolutely charter with the Moorings again and would recommend Romano & Silvia 100%!

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Reply from The Moorings: BVI (Tortola) 2026.03.25

Thank you for the feedback. We are sorry to hear it was hard to say goodbye to your crew and your notes help us recognize the dedication they bring to each charter. We are glad you felt safe supported and cared for throughout your first BVI trip. We hope to welcome you and your children on a future adventure.