I recently had my Samsung Note 20 battery replaced by Paul, and I can honestly say the service I received was outstanding from start to finish. In a time where good customer service can be hard to find, Paul really stood out by delivering not only a high-quality repair but also a genuinely professional and personal experience.
From the first point of contact, Paul was polite, responsive, and very easy to deal with. He took the time to explain the process clearly, gave me confidence in the repair, and made everything feel straightforward and stress-free. What made the service even better was the fact that he travelled directly to my house to carry out the repair, which was incredibly convenient and saved me the hassle of having to travel or be without my phone for days. Having someone come to my home and complete the repair professionally made the whole experience much easier and far more comfortable.
When he arrived, he was punctual, friendly, and clearly very experienced. You could immediately tell that he takes pride in his work and values customer satisfaction. He handled my phone with great care and professionalism, making sure the battery replacement was completed properly and to a very high standard. He didn’t rush the job and made sure everything was working perfectly before leaving.
What impressed me most was how Paul truly went above and beyond. He wasn’t just there to complete a quick repair and leave—he made sure I was happy, answered all of my questions patiently, and gave helpful advice on maintaining battery health going forward. That extra level of care made a huge difference and showed that he genuinely cares about his customers and the quality of his work.
Since the repair, my Samsung Note 20 has been working perfectly. The battery life has improved massively, and the phone feels reliable again. It’s made such a difference to my day-to-day use, and I’m really pleased with the results. It saved me from having to consider buying a new phone, which I’m very grateful for.
Finding someone trustworthy for phone repairs can sometimes be difficult, but Paul made the whole experience easy and reassuring. He is clearly knowledgeable, skilled, honest, and dependable—qualities that are hard to come by. I would not hesitate to recommend him to friends, family, or anyone needing mobile phone repairs.
Overall, this was one of the best service experiences I’ve had. Paul delivered excellent workmanship, fantastic customer service, and real convenience by travelling to my house to do the repair himself. He went above and beyond in every way, and I’m extremely grateful for the help. I would happily use his services again in the future and highly recommend him to anyone looking for reliable and professional phone repairs.
Reply from Mobile Screen Fix
Hi Dan
Thank you for your 5 star reviews!
We are delighted to hear your experience with us has been positive,
We really appreciate you taking the time out to share your experience with us following your phone repair.
Kindest regards
Paul - Mobile Screen Fix
Thank you for your 5 star reviews!
We are delighted to hear your experience with us has been positive,
We really appreciate you taking the time out to share your experience with us following your phone repair.
Kindest regards
Paul - Mobile Screen Fix
Fast and flawless service
The mail-in process was incredibly simple and hassle-free. The repair was completed in just two days, including postage time, which was impressively fast. The quality of the repair is outstanding, and the communication throughout was excellent, keeping me fully informed at every step. Highly recommend this service for anyone needing a quick, reliable repair!
Date of experience: 18 March, 2026
Date of experience: 18 March, 2026
I have not long been given my phone back from Paul. He was amazing, answered all of my questions, came to me at a time that suited me, he was early, my phone was fixed and returned to me at no time at all on my drive. Would 1 million percent recommend this service and Paul to anyone. Also fitting my new screen protector on for me also. Thankyou very much!
Reply from Mobile Screen Fix
Hi Ella Sexton,
Thank you for your wonderful feedback! We're thrilled Paul provided such an amazing experience with your iPhone repair. It's fantastic to hear he was punctual and efficient, even fitting your screen protector too! We truly appreciate your recommendation and hope to assist you again with any future mobile phone repair needs near Croydon.
Regards,
Mobile Screen Fix - We Come To You
Thank you for your wonderful feedback! We're thrilled Paul provided such an amazing experience with your iPhone repair. It's fantastic to hear he was punctual and efficient, even fitting your screen protector too! We truly appreciate your recommendation and hope to assist you again with any future mobile phone repair needs near Croydon.
Regards,
Mobile Screen Fix - We Come To You
Amazing service and outstanding quality. Would not go anywhere else!. Prices are great and very fair. Have used multiple times now and would recommend every time.
Reply from Mobile Screen Fix
Hi Lisa,
Thank you for your wonderful feedback! We’re thrilled you’ve had such positive experiences with our iPhone screen repair and mobile phone repair services. We pride ourselves on fair pricing and quality, whether you're in Croydon town centre, South Croydon, or even near Thornton Heath. Knowing you'd recommend us makes our day! 😊
We look forward to assisting you again with any future phone repair needs you might have in Croydon, from iPhone screen replacement to Samsung screen repair or even a phone battery replacement.
Regards,
Mobile Screen Fix - We Come To You
Thank you for your wonderful feedback! We’re thrilled you’ve had such positive experiences with our iPhone screen repair and mobile phone repair services. We pride ourselves on fair pricing and quality, whether you're in Croydon town centre, South Croydon, or even near Thornton Heath. Knowing you'd recommend us makes our day! 😊
We look forward to assisting you again with any future phone repair needs you might have in Croydon, from iPhone screen replacement to Samsung screen repair or even a phone battery replacement.
Regards,
Mobile Screen Fix - We Come To You
Great service . Fixed quickly and great price
Reply from Mobile Screen Fix
Thank you so much for your kind words, George! We're thrilled to hear you had a great experience with our speedy service and fair pricing. We aim to be the best option for iPhone screen repair and mobile phone repair near you. We're always here to help with any phone repair needs across Croydon, from South Croydon to Croydon town centre, and even out towards Purley Way and Sanderstead. Don't hesitate to reach out for your next iPhone screen replacement or Samsung screen repair! 😊
Regards,
Mobile Screen Fix - We Come To You
Regards,
Mobile Screen Fix - We Come To You
Absolute top bloke, needed my IPhone 14 screen replaced, he came to me and had it done in less then 10 minutes! Highly recommend!!!!
Reply from Mobile Screen Fix
Thank you for your amazing review, kurtis mcardle! We're so glad we could provide a quick and convenient iPhone 14 screen replacement for you. Our goal is to make phone repair near me as stress-free as possible, whether you're in Croydon town centre or further afield in Selhurst. We hope to see you again soon for any future mobile phone repair needs!
Regards,
Mobile Screen Fix - We Come To You
Regards,
Mobile Screen Fix - We Come To You
Paul offers a superb and convenient service that I can't recommend highly enough. He kept me up to date with my order, and turned up at my house exactly on time. The screen on my phone was fixed in less than 10 minutes and works perfectly. So convenient and hassle free!
Reply from Mobile Screen Fix
Thanks Graham, we truly appreciate your kind words! Our goal is to provide the best iPhone screen repair and mobile phone repair service near you across Croydon, West Croydon, South Croydon, and Thornton Heath. We're delighted our on-time service and quick phone screen repair met your expectations. We look forward to assisting you again for any future phone screen repair, Samsung screen repair, or phone battery replacement needs.
Regards,
Mobile Screen Fix - We Come To You
Regards,
Mobile Screen Fix - We Come To You
Brilliant service - great guy. Fixes the battery and the casing - so good.
And great value
Reply from Mobile Screen Fix
Thank you for your kind words, Will! We're delighted you had a brilliant experience. Our team aims to provide great value and quality service for all your mobile phone repair needs, including iPhone screen repair. We're happy we could help with your battery and casing! We look forward to assisting you again if you need phone repair near me. Regards, Mobile Screen Fix - We Come To You
Called mobile screen fix and Paul was very helpful. My phone was on but the screen was black and unresponsive and could not be used. Paul ordered a new screen and within 24 hours he had the part and replaced it and all is working fine now. Would recommend them as they come to you which is really useful.
Reply from Mobile Screen Fix
Thank you, David! We're thrilled to hear Paul provided such excellent service for your iPhone screen repair. It's always our goal to make mobile phone repair as convenient as possible, especially when you need phone repair near me promptly. We appreciate your recommendation and hope to assist you again soon!
Regards,
Mobile Screen Fix - We Come To You
Regards,
Mobile Screen Fix - We Come To You
Perfect service. Very quick and fair price. I will certainly be recommending and using again if I need to for the family 👍.
100% satisfaction.
Reply from Mobile Screen Fix
Thank you for your wonderful feedback, Ivan! We're thrilled you found our iPhone screen repair service quick and fairly priced. We pride ourselves on providing excellent mobile phone repair across Croydon, acting as your go-to for phone repair near me. We look forward to assisting you and your family again with any future iPhone screen replacement or Samsung screen repair needs!
Regards,
Mobile Screen Fix - We Come To You
Regards,
Mobile Screen Fix - We Come To You
Paul was amazingly professional. He took time to keep me constantly updated. He arrived at my address within the agreed time frame and his service was very efficient. I am so happy with the fixed phone and the finish, it looks good as new.
Reply from Mobile Screen Fix
Hi Simba,
Thank you for your wonderful feedback! We're thrilled to hear Paul provided you with professional and efficient service. Making sure you're updated and happy with your phone repair near me is our top priority. We look forward to assisting you again in Croydon, perhaps for an iPhone screen replacement or a Samsung screen repair sometime soon!
Regards,
Mobile Screen Fix - We Come To You
Thank you for your wonderful feedback! We're thrilled to hear Paul provided you with professional and efficient service. Making sure you're updated and happy with your phone repair near me is our top priority. We look forward to assisting you again in Croydon, perhaps for an iPhone screen replacement or a Samsung screen repair sometime soon!
Regards,
Mobile Screen Fix - We Come To You
What a brilliant service, very happy with the price also lovely guy very professional and very quick he came to my home so completely effortless on my part
Reply from Mobile Screen Fix
Dear Donna Jeffrey,
Thank you for your amazing review! We’re thrilled you found our iPhone screen repair service brilliant, effortless, and a great value. We pride ourselves on professional and quick mobile phone repair across Croydon, including areas like South Croydon and Addiscombe. We hope your phone serves you well!
Regards,
Mobile Screen Fix - We Come To You
Thank you for your amazing review! We’re thrilled you found our iPhone screen repair service brilliant, effortless, and a great value. We pride ourselves on professional and quick mobile phone repair across Croydon, including areas like South Croydon and Addiscombe. We hope your phone serves you well!
Regards,
Mobile Screen Fix - We Come To You
I've used this company twice and both times received excellent customer service! After my iPhone took an unfortunate tumble, Paul was able to come first thing the next morning and repair it in about 10 minutes for half the price of anywhere else. Genuinely can't recommend them enough.
Reply from Mobile Screen Fix
Dear Helen Slater,
Thank you for your fantastic review! We're delighted you've had such positive experiences with our iPhone screen repair and mobile phone repair services. It's great to hear Paul provided a quick and affordable solution for your phone repair near me needs.
We aim to make phone repair convenient across Croydon, whether you're in Sanderstead, South Croydon, or Purley. We appreciate your recommendation for iPhone screen replacement, Samsung screen repair, and general phone repair. We also offer phone battery replacement and iPad Screen Repair services.
Regards,
Mobile Screen Fix - We Come To You
Thank you for your fantastic review! We're delighted you've had such positive experiences with our iPhone screen repair and mobile phone repair services. It's great to hear Paul provided a quick and affordable solution for your phone repair near me needs.
We aim to make phone repair convenient across Croydon, whether you're in Sanderstead, South Croydon, or Purley. We appreciate your recommendation for iPhone screen replacement, Samsung screen repair, and general phone repair. We also offer phone battery replacement and iPad Screen Repair services.
Regards,
Mobile Screen Fix - We Come To You
I was happy. My phone screen had gone pink with green stripes either after the screen was dropped and cracked or after I used it in the rain (not sure which). Paul came to the door, took my phone to his van parked in front of our house, and then came back with it fully working again, screen changed, within about 20 minutes. He was polite, friendly, confident he could mend it, competent and successful!
Reply from Mobile Screen Fix
Thank you for your lovely review, Juliet! We're thrilled Paul could swiftly resolve your phone woes with an iPhone screen repair. It’s always our aim to provide excellent mobile phone repair services right here in Croydon, whether you're in South Croydon or near East Croydon. We understand needing a phone repair near me can be urgent!
For future needs, remember we offer convenient iPhone screen replacement, Samsung screen repair, and general phone screen repair across Addiscombe and beyond. We also cover phone battery replacement and iPad Screen Repair. We appreciate your business!
Best regards,
Mobile Screen Fix - We Come To You
For future needs, remember we offer convenient iPhone screen replacement, Samsung screen repair, and general phone screen repair across Addiscombe and beyond. We also cover phone battery replacement and iPad Screen Repair. We appreciate your business!
Best regards,
Mobile Screen Fix - We Come To You
Samsung S23 screen replaced outside my house inside of 20 minutes today - absolute life saver! Friendly and professional service, highly recommended.
Reply from Mobile Screen Fix
Thank you for your wonderful feedback, D Oyston! We're delighted we could provide a quick and professional Samsung S23 screen repair for you right at your doorstep. Our goal is to offer convenient mobile phone repair services across Croydon, from South Croydon to Addiscombe, ensuring you're back online swiftly. We appreciate your recommendation for our iPhone screen repair and other phone repair needs near you.
Second time using these guys. Very professional and super fast service. Highly recommended as they come to your door and fix the issue on the spot. A********
Reply from Mobile Screen Fix
Dear Nader El-Masri,
Thank you for your kind words! We're delighted you chose Mobile Screen Fix again. We pride ourselves on providing fast and professional mobile phone repair services right at your doorstep. It's great to hear our convenience for iPhone screen repair and other services is appreciated, whether you're in Croydon town centre, South Croydon, Addiscombe, or Thornton Heath. We look forward to assisting you with any future iPhone screen replacement or Samsung screen repair needs, including phone battery replacement or iPad Screen Repair.
Regards,
Mobile Screen Fix - We Come To You
Thank you for your kind words! We're delighted you chose Mobile Screen Fix again. We pride ourselves on providing fast and professional mobile phone repair services right at your doorstep. It's great to hear our convenience for iPhone screen repair and other services is appreciated, whether you're in Croydon town centre, South Croydon, Addiscombe, or Thornton Heath. We look forward to assisting you with any future iPhone screen replacement or Samsung screen repair needs, including phone battery replacement or iPad Screen Repair.
Regards,
Mobile Screen Fix - We Come To You