Verified Company
Jamie and Reece recently visited my home to install an air conditioning unit, and I couldn’t be more pleased with their service. They were professional, clean, and worked efficiently from start to finish. They took great care to keep everything tidy and completed the installation without any disruption. They also spent time making sure everything was set up correctly and walked me through how it all worked, ensuring the system was running at 100% before they left. Would highly recommend MAC 10/10
Midland Air Conditioning have just undertaken a domestic installation for us. They were excellent in all respects - from initial survey and consultation (Nathan) to the office staff (Charlene and Lucy) to the installation team (Callum and Luke). The installation was first class and the guys were friendly and courteous and kept us informed at every step. Great job!
Reply from Midland Air Con
Good morning Keith,
Thank you so much for your kind review! We’re delighted to hear that you had a great experience from the initial survey right through to the installation.
I’ll be sure to pass your lovely feedback on to Nathan, Charlene, Callum and Luke too— we really appreciate your comments. It means a lot to the whole team to know our hard work is recognised.
Thank you again for choosing us and for taking the time to share your experience!
Lucy
MAC Sales Team
Thank you so much for your kind review! We’re delighted to hear that you had a great experience from the initial survey right through to the installation.
I’ll be sure to pass your lovely feedback on to Nathan, Charlene, Callum and Luke too— we really appreciate your comments. It means a lot to the whole team to know our hard work is recognised.
Thank you again for choosing us and for taking the time to share your experience!
Lucy
MAC Sales Team
Detailed review (6 months after install)
Midland Air Conditioning added 4 AirCon Units and (via a 3rd party contractor - MBSolar) a 7KW Solar array and 13.5KW battery to my home. Brand GivEnergy.
The Air Con units were quoted and fitted quickly, with questions answered often same day via phone and email, my only short delay on install date was from my side, not understanding exactly how to pay! I have used the AirCon a fair bit and found the units quiet and very effective. If I ever move home I will be adding AirCon there too.
The Solar journey was a bit more involved and not without incident. I had GivEnergy's package as above, while the size was great but I wish I'd understood more about the system and pannels; It's now the start of summer and the afternoon sun is on the other side of the house to the pannels, so i'm losing loads of potential energy generation each day. This wasnt picked up in the quotation process, but once installed I'm stuck now. I think I would have been better advised to install an 9 KW system with 4-6 pannels on my other roof. Giv do an 8KW inverter which would have been ideal.
I have also had an issue with the system that during powercuts the battery would go into a safe mode, shutting down until fixed. This happened 4 times and needed 3 engineer visits, with parts installs, spanning perhaps 6 weeks. Because this was installed via MBSolar the contact was with MAC, but the issue was with the install / faulty equipment. I also noted that they phsically re adjusted the install on the 2nd visit, citing 'we've made a better connection' - or what I heard 'it wasnt done correctly 1st time'.
Having now had the system for 6 months it's also clear my energy usage is between 10-20KWH per day, so I need to expand my battery storage, however I'm hesitant to do so right now after my experience above.
For anyone else looking to get a solar system I would strongly council them to look at their peak usage per day rather than average usage - you can always sell to the grid, but buying electricty when you have a solar system will likely become very annoying.
I gave the review 5 stars because i think MAC were flawless on their attempts to resolve the Solar issues, but i council MAC to avoid this combination of brand / installer until they can fix issues far faster. If anyone is looking for AC only, this company is superb. 10/10 would use again - thank you LB!
Reply from Midland Air Con
Hi Andy,
Thank you so much for taking the time to leave such a detailed review and for your kind 5-star rating — it really means a lot.
I’m delighted to hear how happy you’ve been with the air conditioning installation and that the units have been quiet, effective and enjoyable to use. It’s great to know the communication and install process met expectations.
I also really appreciate your honest and constructive feedback regarding the solar and battery installation carried out via our partner installer. I completely understand your frustrations around the system design expectations and the disruption caused by the fault and follow-up visits. Although the equipment and installation were provided by our partner, as your main point of contact I’m really glad I was able to help support you through the issues and work towards getting everything resolved as quickly as possible.
Thank you again for choosing Midland Air Conditioning and for the recommendation — it was genuinely a pleasure assisting you and if there is anything I can help with in future, please reach out!
Warmest regards
Lucy
MAC Sales Team
Thank you so much for taking the time to leave such a detailed review and for your kind 5-star rating — it really means a lot.
I’m delighted to hear how happy you’ve been with the air conditioning installation and that the units have been quiet, effective and enjoyable to use. It’s great to know the communication and install process met expectations.
I also really appreciate your honest and constructive feedback regarding the solar and battery installation carried out via our partner installer. I completely understand your frustrations around the system design expectations and the disruption caused by the fault and follow-up visits. Although the equipment and installation were provided by our partner, as your main point of contact I’m really glad I was able to help support you through the issues and work towards getting everything resolved as quickly as possible.
Thank you again for choosing Midland Air Conditioning and for the recommendation — it was genuinely a pleasure assisting you and if there is anything I can help with in future, please reach out!
Warmest regards
Lucy
MAC Sales Team
Excellent company to work with, Engineers and workmanship first class, highly recommend
Reply from Midland Air Con
Thank you so much for the fantastic feedback! We’re delighted to hear you had a great experience with our engineers and workmanship. Your recommendation means a lot to us 😊
Many thanks
Lucy - MAC Sales Team
Many thanks
Lucy - MAC Sales Team
My aircon was serviced today , what a first class & thorough job , nice to have confidence in a companies work .
Reply from Midland Air Con
2025.10.02
Hi Roger, thank you for your 5 star review! I am happy to hear you are pleased with the service we offer and appreciate you sharing your feedback with us.
Many thanks, Lucy
Many thanks, Lucy
A Complete - and professional service
From the outset when looking for home Air Conditioning, I was blitzed with many companies offering a 'deal'. Whilst price is important, so is having a company there for the long term with a proven track record of quality installation, great reviews and proper after sales service. Only one company met this criteria- Midland Air Conditioning. I enquired online, was able to get a guide as to cost, without the need to speak to anyone at this stage. I researched them online and ' checked them out'. All seemed in order, so I called to arrange an actual detailed quotation. Anthony, the director, duly came along to my home and gave excellent advice as to what would work best for me. He pointed out a few things I had not considered and was generally helpful and professional. Detailed written quotes were supplied listing everything we spoke about. Next day I decided to proceed and paid my deposit with help from Charlene in the office - and Lucy - always on hand to assist and advise. A fitting date was agreed and booked in. During this time I was updated and kept in the loop - great. Install day arrived, and Matt and Jack arrived on schedule and worked throughout to fit and test. Both are to be commended for a sound work ethic, and pleasant manner. The electrics were next, and these were done at pace to a high standard. So all in all, I was 100% right to place my trust - and money- with M A C. Seldom do you find a complete service from start to finish but with these guys and gals, you can. There is so much to recommend them, try it for yourselves and see..
Date of experience: 18 September, 2025
Date of experience: 18 September, 2025
My whole experience with MAC from initial contact to completion of installation was one which lead me to feel that the company was very professional in all aspects. Particular thanks must be given to the team that did the installation, who worked on through conditions that were quite extreme.
I have no hesitation in recommending MAC for air conditioning to anyone.
Date of experience: August 12, 2025
Reply from Midland Air Con
2025.08.27
Hi Alan,
Thank you so much for your wonderful feedback! I am pleased to hear you have been happy with the services from MAC and appreciate your kind words.
We hope you enjoy your new AC system and if we can assist with anything else, please contact us!
Best Wishes, Lucy
Thank you so much for your wonderful feedback! I am pleased to hear you have been happy with the services from MAC and appreciate your kind words.
We hope you enjoy your new AC system and if we can assist with anything else, please contact us!
Best Wishes, Lucy
Super happy with the result. Great work from the whole team at Midlands aircon. From appointment through to installation they were perfect. Install is nice and clean, as you can see from the photos. Pipework straight up into the attic and out to the alley beside my house. I was concerned that the one unit would struggle with my large 8.8x5.4m attic room, but honestly it's fine. Attached a chart, the blue line is a thermometer on the opposite end of the room from where the unit is installed. So that's 25 minutes from 19.5°C to 22°C on heating mode. The fans are also powerful enough to circulate air around the room reasonably well.
Will be in contact soon to sort out installing some more of them :)
Edit July 2025: I ended up getting the whole house fitted with them, so we have 12 indoor units now. We've had them for a year, everything gets a solid recommendation from me. People complain about heat waves and we're comfy. There's a lot of value in a nice cool bedroom that is the same temperature year round.
Reply from Midland Air Con
2024.04.26
Hey Alfie,
Thank you for your amazing review! It is great to hear that you were happy with our whole process and the team here at MAC.
We hope your enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Thank you for your amazing review! It is great to hear that you were happy with our whole process and the team here at MAC.
We hope your enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Fantastic experience from start to finish. When Alan came out to view my property he listened to what I was looking for and explained everything really well. The office staff were friendly and welcoming and kept me updated regarding the installation so a shout out to Charlene for that. The 2 guys that came to do the installation Jamie and Luke were excellent. They spent the time talking me through the process and their work was very tidy and professional I couldn't recommend them highly enough. If anyone is considering having air con fitted then speak to Midland Air Conditioning.
I came across Midland Air Conditioning through a Google search and was thoroughly impressed with their service. They took the time to understand my requirements and answered all my questions throughout the installation process. Their efficiency and professionalism stood out, delivering a fast and seamless experience. I would highly recommend Midland Air Conditioning.
We found MAC online searching for local installers and was impressed with what I read on their website. I did a quote for a single room initially and following a brief hiatus on the project got back in touch and spoke to a lovely lady on the phone (I now forget her name) who booked me in at a convenient time for a visit and assesment of the job by Anthony the company Director.
Anthony was very helpful going through different options and we actually ended up going with a split system to feed two rooms (master bedroom and office).
We took the plunge and couldn't be more happy with the service we received. Dan and Wayne were our installers and they were absolutely fantastic, installing the system without any fuss or mess. They were very helpful, considerate and are a credit to the company.
We would highly recommend Midland Air Conditioning.
Reply from Midland Air Con
Thank you so much for your glowing review! We're thrilled to hear about your positive experience with our team and hope you enjoy your new AC system! Your recommendation means the world to us and we truly appreciate your kind words. If you need anything in the future, please don’t hesitate to reach out to us!
I found MAC to be a trustworthy company who were professional and courteous. Anthony, the lead, came home and explained the air conditioners (Mitsubishi) and the installation. Callum, who installed the air conditioner and Dan the electrician were excellent. Gareth was brilliant and even came home to set up the wifi after the installation. The price quoted was competitive though not the cheapest. I am very glad I went with MAC and will gladly recommend them to any one interested in air conditioners.
Had my aircon supplied and fitted a year ago by MAC (Midland air con) and it all went very smoothly. Just had my first service and once again, all went well. I can highly recommend MAC. Fitters and service personal were efficient, tidy and clean.
Reply from Midland Air Con
2024.06.27
Hey Roy,
Thank you for your incredible review! It is great to hear that you were happy with our whole process and the team here at MAC.
We hope your enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Thank you for your incredible review! It is great to hear that you were happy with our whole process and the team here at MAC.
We hope your enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
The sales staff were friendly and accommodating, the engineers that came out to install the unit were friendly and mindful of our property. Installation completed without a hitch. Very happy with the service I received.
Reply from Midland Air Con
2024.06.07
Hey Tamsyn,
Thank you for your amazing review! It is great to hear that you were happy with our whole process and the team here at MAC.
We hope your enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Thank you for your amazing review! It is great to hear that you were happy with our whole process and the team here at MAC.
We hope your enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Excellent job! Can't be better :)
Everything is finished and all work is carried out to a high standard. The engineers Mark and Alex were very friendly and professional and the installation is flawless, in both engineering and aesthetical point of view. There was no rubbish I had to collect after their work - clean, no boxes, not even dust from drilling! Excellent job! :)
The price is a bit higher than the average, but it is worth it any penny. The warranty is comprehensive and hassle free as the company seems stable and will be there in case of issues. We 've chosen MITSUBISHI Electric and we are very pleased so far.
I would definatelly recomend Midland Airconditioning!
Reply from Midland Air Con
2024.05.28
Hey Dimcho,
Thank you for your incredible review. It is amazing to hear that you were happy with our whole process and the team here at MAC.
We hope you're enjoying your new AC systems! :D If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Thank you for your incredible review. It is amazing to hear that you were happy with our whole process and the team here at MAC.
We hope you're enjoying your new AC systems! :D If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Big Thank You to Alex and the team who installed air conditioning in our house.
Alex and the team were always on time, answered all of our questions in detail, and did an amazing work. It looks beautiful inside and outside. On top of that , they left the house clean and tidy after they were done. Highly recommended!
Reply from Midland Air Con
2024.05.07
Hey Max!
Thank you for your incredible review. It is amazing to hear that you were happy with our whole process and the team here at MAC.
We hope you're enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Thank you for your incredible review. It is amazing to hear that you were happy with our whole process and the team here at MAC.
We hope you're enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Had a great experience with MAC. Anthony was super patient with answering all our questions, and we were able to schedule install really quickly. The guys who came out to install did a great job, looks really clean, and they were really respectful and tidy. In particular Callum was super helpful with explaining everything and was great with our dog who was nervous to have workers in. Definitely recommended, thanks so much!
Reply from Midland Air Con
2024.05.01
Hey Joanna,
Thank you for your amazing review! It is great to hear that you were happy with our whole process and the team here at MAC.
We hope your enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)
Thank you for your amazing review! It is great to hear that you were happy with our whole process and the team here at MAC.
We hope your enjoying your new AC systems! :D
If you ever need anything else, get in touch the team is happy to help!
Best Wishes, Chloe :)