Mercedes Services Reviews

Olivia Socorro 2025.12.10

     

Worked on my car , spent 2k happily for them to fix the issue. Had to come back not even two weeks later due to the same issue, same error and I’m being charged again. No. Not coming back here. Not honest although that was my first impression. Sadly.

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Reply from Mercedes Services 2025.12.14

Ms. Socorro, thank you for taking the time to share your experience. We’re truly sorry to hear about your frustration, as this is never the impression we want to leave with our customers.

When your vehicle was first brought in, the repair addressed the specific fault and error codes present at that time. Unfortunately, vehicles can sometimes experience similar symptoms caused by different underlying issues, especially with complex systems. The new diagnostic that we performed and its findings and repairs are outside the scope of the original work performed. Previously you had issues with the front ABS speed sensors and now you have issues with the rear parking brake actuator system and rear ABS speed sensors which is not the same.

That said, we understand how disappointing this situation feels, and we take your concerns about trust and transparency very seriously and we encourage you to contact us directly so we can review your service history together and compare the codes received on your vehicle which will clarify the situation with your car.

Thank you for your feedback, and we wish you the very best.

Leo Leo 2025.12.02

     

Best service !!!!!

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Reply from Mercedes Services 2025.12.03

Thank you, Mr. Leo,
We truly appreciate you choosing Mercedes Services for the servicing and repairs of your Mercedes-Benz. Thank you as well for the five-star rating and the wonderful review. Your trust and support mean a great deal to us, and we’re glad to know you had a positive experience.

If you ever need anything in the future, we’re here for you!

Jose Molleja 2025.11.06

     

I recently took my car in for scheduled maintenance, and I couldn’t be happier with the service! The team did an outstanding job with the diagnostics and handled all the replacements needed for my vehicle’s mileage. My car now feels better than new — smoother, tighter, and more responsive than it ever did, even when serviced under warranty at the dealer. Truly impressed with their professionalism, attention to detail, and quality of work. Highly recommended!

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Reply from Mercedes Services 2025.10.23

We’d like to extend our sincere thanks Mr. Jose Molleja for entrusting Mercedes Services with the repair of your Mercedes-Benz. Your positive review means a lot to our team. We’re glad you had a great experience and appreciate your continued support!

Victor Josebachvili 2025.10.25

     

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Reply from Mercedes Services 2025.10.30

Dear Mr. Josebachvili,

Thank you for servicing your vehicle with Mercedes Services. We truly appreciate your trust in us and the time you took to share your positive feedback. Your kind words mean a lot to our team, and we’re delighted to know that you had a great experience.

We look forward to welcoming you again and ensuring your Mercedes continues to perform at its best.

Duncan McRae 2025.10.25

     

Jose and his team gave excellent service to my vehicle. Reasonable pricing. Work completed in a timely manner. Thank you.

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Reply from Mercedes Services 2025.04.21

Thank you Mr. McRae for trusting us with your Mercedes-Benz and its repairs. We are glad that you were very satisfied with our services and we really appreciate your business and your kind words. We are here for all your car needs. Thanks again.

Tony Silva 2025.10.21

     

Very professional, on time and nice customer service follow up.

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Reply from Mercedes Services 2025.10.23

We’re thrilled you trusted Mercedes Services to repair your Mercedes-Benz and even more grateful for your 5-star review! Your support means the world to us — we’re proud to help keep your Mercedes running and looking its best. Thanks again !

#ThankYou #MercedesServices #FiveStarService #MercedesBenz

luisa velez 2025.10.15

     

Amazing service! They were super quick, professional, and left my car in perfect shape. The whole process was smooth and stress-free. I’ll definitely be coming back and recommending them to everyone I know!

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Reply from Mercedes Services 2025.10.15

Dear Ms. Luisa Velez,
Thank you for choosing Mercedes Services to repair your Porsche!
We truly appreciate your trust in us and are thrilled to hear you were satisfied with the service.
Your kind comments and five-star rating mean a lot to our team — it's always a pleasure to work with great customers like you.
We look forward to serving you again in the future! Thanks again.

Arina Filippova 2025.10.08

     

Thank you so much for quick and excellent service on my car! Highly recommend!

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Reply from Mercedes Services 2025.10.09

Dear Ms. Filippova,
On behalf of the entire team at Mercedes Services, I would like to sincerely thank you for choosing us to service your Mercedes-Benz. We truly appreciate your trust in our team and are delighted to hear that you were satisfied with your experience.
Your kind comments and 5-star rating mean a great deal to us—they motivate us to continue delivering the highest level of service to valued customers like you. We look forward to welcoming you back for your future service needs. Thanks again !

Ralik Holland 2025.08.25

     

I went to mercedes services and they gave me amazing service i came here for the front shocks of my z4 and they got the job done in under 3 days and i really appreciate the communication they had with me

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Reply from Mercedes Services 2025.08.26

Thank you, Ralik! We're thrilled to hear you were pleased with the service and communication. Ensuring efficient and smooth experiences for our customers is always our goal. We truly appreciate your kind feedback and thank you for choosing and trusting Mercedes Services for all your car needs.

Matthew 2025.08.21

     

Very helpful and affordable rates. Got my service done on 1 day! I will keep coming back here

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Reply from Mercedes Services 2025.08.22

Thank you, Matthew! We're thrilled to hear you found our service helpful and efficient. Looking forward to assisting you again in the future! We appreciate your trust and business and we are here for all your car needs.

Lidoneide 2025.08.19

     

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Reply from Mercedes Services 2025.08.21

Thank you, Lidoneide! We appreciate your support and are glad you had a great experience. Your feedback motivates us to keep delivering our best.

CyA Abogados 2025.08.06

     

Jose y Calvin fueron muy amables y serios en su trabajo, el auto quedo bien le hicieron un reemplazo de PCV y enfriador de aceite entre otras cosas a mi Audi S5, el precio es razonable teniendo en cuenta rapidez, claridad y resultados, sin duda se convirtieron en mi taller de confianza.

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Reply from Mercedes Services 2025.08.13

Thank you so much for your kind words and the five-star rating! We're thrilled to hear that you had a great experience with Mercedes Services. It was our pleasure to work on your vehicle, and we’re glad we could get you back on the road with confidence.

Your support means a lot to us, and we truly appreciate you taking the time to share your feedback. If you ever need anything in the future, don't hesitate to reach out — we’re always here to help.

Artem Anpilogov 2025.07.17

     

We made a service for our Mercedes E450 on 07/16/2025. All was done quickly, accurately. Good job, guys!

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Reply from Mercedes Services 2025.07.17

Dear Mr. Anpilogov,
Thank you for choosing Mercedes Services for your recent visit and for taking the time to leave us such a thoughtful review. We truly appreciate your trust in us to service your Mercedes-Benz.
It was our pleasure to assist you, and we're glad to hear that you had a positive experience. Your feedback motivates our team to continue delivering the high-quality service that Mercedes-Benz owners deserve.
Thanks again !
We look forward to welcoming you back in the future. Should you need anything, please don't hesitate to reach out.

Kiryl Dziarzhynski 2025.06.16

     

Great service! Everyone was very friendly, polite, and helpful. They assisted me with my car service quickly and professionally. The prices were reasonable, and the location is quite convenient. The staff was exactly what I needed — knowledgeable and attentive. I highly recommend this place!

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Reply from Mercedes Services 2025.06.17

Thank you, Mr. Dziarzhynski, for choosing Mercedes Services to service your BMW! We truly appreciate your trust in us and are grateful for the kind review you left. It was a pleasure working on your vehicle, and we look forward to seeing you again!

Shehata Ali 2025.06.11

     

Great service, on time, professional Reasonable prices, HONESTLY, and affordably I have been dealing with many different locations to service for Mecedes for years, hard to find an honest one Mercedes Service/European Car Service it’s the best ever I recommend to anyone driving Mercedes or European cars Thank you

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Reply from Mercedes Services 2025.06.11

Dear Mr. Ali,
Thank you so much for choosing us to service your Mercedes-Benz and for taking the time to leave such a kind review on Google. We truly appreciate your trust in our team and are delighted to hear that you were satisfied with your experience.
Your feedback means a lot to us and motivates us to continue delivering the highest level of service. We look forward to welcoming you back for your future automotive needs. Thanks again !

Luckson Pierre 2025.05.08

     

I went there with high recommendation from a friend and it was as promised. Fast, professional, and reliable service.

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Reply from Mercedes Services 2025.05.13

Dear Mr. Pierre,
We are very pleased that you were very satisfied with our services and repairs to your Mercedes Benz and we thank you for your rating and review. It is much appreciated and your feedback enables us to improve and stay perfect in providing our certified and professional services. We are here for all your car needs. Thanks again.

Willie Walden 2025.04.25

     

The staff is very friendly, and they have saved me quite a few times on service, and a few dollars as well! I am very pleased!

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Reply from Mercedes Services 2023.05.08

Thank you for your review and your business. We appreciate it and are here for all your car needs.

najib soueidan 2025.04.22

     

If you have a mercedes and want the best service, don't think twice!!! Superb service and attention bu Calvin and Jose!

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Reply from Mercedes Services 2025.04.28

Thank you Mr. Soueidan for trusting us with your Mercedes Benz and its service & repairs. We appreciate your business and are glad that you were satisfied with our services. We are here for all your car needs. Appreciated !

Karen Buelter 2025.04.18

     

Got my 40,000 mile tune-up on my Audi Q5 and had a great experience. Excellent customer service and communication and 1/2 the price of doing it at the dealer. Will definitely use this business for all my Audi needs.

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Reply from Mercedes Services 2025.04.21

Thank you Ms. Buelter for trusting us with repairs / services on your Audi. We are grateful for your kind comments and your business. We are here for all your car needs. Thanks again !

Eben Hansmire 2025.04.10

     

This shop owned by Calvin Kohli proved to be a great find when the Mercedes dealer couldn't give me an appt for two weeks. He and his technicians have serviced my car thrice now and I'm 100% satisfied.

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Reply from Mercedes Services 2023.04.27

Thank you Mr. Hansmire for your kind review and your business. We are so glad that we were able to assist and are here for all your car needs.