Memphis Ice

Memphis Ice Reviews

Excellent rating
     
4.9 | 163 reviews
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Memphis Ice
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4.9

| 163 total

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Financial Admin
Financial Admin 2026.01.31
     
Memphis Ice Machine Co was such a blessing. Ricky Prevette was our technician and he was excellent! Very knowledgeable, professional and resolved our issue in a timely manner. Highly recommend this company!
Reply from Memphis Ice 2026.02.02
Thank you so much for the 5-star review and for trusting Memphis Ice Machine Company! We’re thrilled to hear that Ricky Prevette delivered excellent service and was able to resolve your ice machine issue quickly and professionally. Our technicians take pride in being knowledgeable, dependable, and efficient, and it means a lot to see that reflected in your experience. We truly appreciate the recommendation and look forward to being your go-to choice for commercial ice machine service, repair, and maintenance in the future!
sizzler cuisine of INDIA
sizzler cuisine of INDIA 2026.01.23
     
Great jab nice guy
Reply from Memphis Ice 2026.01.31
Thank you so much for the 5-star review, Sizzler Cuisine of India! ⭐⭐⭐⭐⭐
We’re glad you had a great experience with our technician. At Memphis Ice, we take pride in providing friendly, reliable ice machine service and repair in Jackson, TN, and it means a lot to hear that our team delivered. Thanks for trusting us with your commercial ice equipment—we appreciate your business and look forward to serving you again!
Jimmy Turner
Jimmy Turner 2026.01.16
     
My wife and I have never had an ice maker other than one in our refrigerator. She loves Sonic ice and has dreamed about having an ice machine that makes that kind of ice. Jacy was a great source of information and responded to our questions promptly. She stayed in touch with us and helped us make a plan for purchase and install at a later date. We couldn’t be happier with the experience!
Reply from Memphis Ice 2026.01.19
Thank you so much, Jimmy, for the 5-star review and for choosing Memphis Ice for your ice machine purchase in Oxford, MS! We love hearing how excited your wife is to finally have that Sonic-style nugget ice at home — it’s a game changer once you experience it outside the refrigerator.

We’re thrilled that Jacy was able to answer your questions promptly, stay in touch, and help you plan the purchase and installation on your timeline. Our goal is always to make the process smooth, informative, and stress-free, especially for first-time ice machine owners.

Thank you again for trusting Memphis Ice. If you ever need support, maintenance, or advice on your ice machine, we’re always here to help. Enjoy that amazing ice!
Kevin Gee
Kevin Gee 2026.01.15
     
Memphis Ice Machine Company serviced and cleaned our ice maker here at The Coronet of Memphis. Landon their service technician did a wonderful job. He was very knowledgeable and willing to share what he found wrong. Once the problem was fixed Landon proceeded to clean the ice maker and brought it back to it's original state of making good solid ice. Thanks Memphis Ice Machine Company for your service
Reply from Memphis Ice 2026.01.16
Thank you, Kevin, for taking the time to leave such a detailed 5-star review! ⭐⭐⭐⭐⭐

We’re glad to hear that Memphis Ice Machine Company was able to provide excellent ice machine service and cleaning at The Coronet of Memphis. Landon will be thrilled to know his professionalism, technical knowledge, and clear communication made a positive impact. Our goal is always to fully diagnose the issue, explain what’s going on, and restore your machine to producing clean, solid, high-quality ice.

Thank you for trusting Memphis Ice for your commercial ice machine maintenance and repair in Memphis, TN. We appreciate your business and look forward to keeping your ice maker running at its best!
Michele Shekey
Michele Shekey 2026.01.15
     
Reply from Memphis Ice 2026.01.16
Thank you so much, Michelle, for the 5-star review! ⭐⭐⭐⭐⭐

We truly appreciate the kind words from you and everyone at Glankler Brown. It means a lot to us that a respected Memphis law firm trusts Memphis Ice for reliable commercial ice machine service in Memphis, TN. Our team takes pride in providing prompt, professional service and keeping your ice machines running cleanly and efficiently.

Thank you for choosing Memphis Ice—we’re always here when you need expert ice machine maintenance, repair, or service in Memphis. We look forward to continuing to support your office for years to come!
marvin steele
marvin steele 2026.01.10
     
Very good service
Reply from Memphis Ice 2023.07.24
Thanks so much for the review Marvin! So glad that we were able to help. We'll be here and ready if you need us again in the future.
Bryan Duffel
Bryan Duffel 2026.01.07
     
Birdie's highly recommends Memphis Ice. Their staff understands we need them to deliver in order for our business to succeed. They provide us with prompt service and have always provided fair treatment.
Reply from Memphis Ice 2026.01.12
Thank you so much, Bryan! We truly appreciate Birdie’s Golf Bar and your kind words. At Memphis Ice, we know how critical reliable ice service is for hospitality businesses in downtown Memphis, and we’re proud to deliver prompt, dependable service you can count on. Supporting local businesses like Birdie’s with fair pricing, responsive communication, and professional service is always our goal. Thanks again for the recommendation—we’re grateful to be your trusted ice partner!
Tony Johnson
Tony Johnson 2025.12.31
     
Have always had a great experience with either installation or maintenance on our ice machine. Would recommend Memphis Ice Machine to anyone!
Reply from Memphis Ice 2024.10.02
We’re thrilled to receive your 5-star review, Tony! At Memphis Ice Machine, customer satisfaction is our top priority. Whether it’s ice machine rental or commercial refrigeration equipment, we’re proud to serve Memphis and the Mid-South with the best. Thank you for trusting us with your needs—we’re here for you anytime!
Brenda Harris
Brenda Harris 2025.12.19
     
Reply from Memphis Ice 2025.12.22
Thank you so much for the 5-star review, Brenda! ⭐⭐⭐⭐⭐

We truly appreciate you taking the time to share your experience with Memphis Ice. It was our pleasure providing ice machine repair service for Gus’s Fried Chicken in Southaven, MS, and we’re glad we could get everything running smoothly again. Reliable ice machines are essential for busy restaurants, and our team is always committed to fast, dependable, and professional service.

Your kind feedback means a lot to us and helps other businesses in the Southaven and Memphis area find a trusted partner for commercial ice machine repair and service. If Gus’s ever needs maintenance, repairs, or emergency service in the future, we’re always happy to help.

Thanks again for choosing Memphis Ice—we look forward to serving you again!
Trey B
Trey B 2025.12.16
     
Great Experience - very helpful and informative in making a purchase decision. Thank you.
Reply from Memphis Ice 2025.12.18
Thank you for the 5-star review, Trey! ⭐⭐⭐⭐⭐ We truly appreciate you choosing Memphis Ice for your home ice machine in Nesbit, MS, serving homeowners throughout DeSoto County and North Mississippi. We’re glad our team was helpful and informative in making your purchase decision easier. Providing reliable residential ice machines and honest guidance is what we strive for. If you ever need service, maintenance, or have questions in the future, Memphis Ice is always here to help. Enjoy your new ice machine, and thank you again for your business!
Mitch Craig
Mitch Craig 2025.12.15
     
We've used Memphis Ice Machine Co for 4 years to keep our unit clean and adjusted. Price keeps climbing every year for the service like every service oriented company. If you need a part replacement it really gets expensive in one visit. You have the cleaning..the new part (always high)..and then the labor to put it in. However, things keep working. Thats the most important part.
Reply from Memphis Ice 2025.12.16
Hi Mitch, thank you for being a customer for the past four years and for taking the time to leave us a thoughtful review. We truly appreciate your trust in Memphis Ice to keep your machine clean, adjusted, and running reliably.

You’re absolutely right — unfortunately, service pricing does tend to increase over time as the costs of labor, insurance, vehicles, training, and operating expenses continue to rise. In addition, we typically receive annual price increases on equipment and replacement parts directly from manufacturers, which is something we have little to no control over. When a repair is needed, the combination of cleaning, parts, and skilled labor can certainly add up, and we understand that can be frustrating.

That said, we’re glad to hear that your equipment continues to work properly, because keeping your ice machine dependable and productive is always our top priority. We work hard to provide quality service, experienced technicians, and long-term reliability, and we truly value your continued business and feedback.

Thank you again for choosing Memphis Ice — we’re always here if you need us.
francisco leon
francisco leon 2025.12.09
     
Reply from Memphis Ice 2025.12.12
Thank you so much, Francisco, for the 5-star review and for choosing Memphis Ice for your new ice machine at Los Portales Mexican Restaurant in Hayti, MO. We truly appreciate your trust in our team.

We’re thrilled to hear that your recent commercial ice machine purchase was a great experience. Our goal is always to provide reliable equipment, expert guidance, and fast, dependable service to restaurants like yours—because we know how critical ice is to daily operations.

Supporting local restaurants in Hayti, Missouri and the surrounding areas is something we take great pride in. If you ever need ice machine maintenance, service, or future upgrades, our team at Memphis Ice is always here to help keep your business running smoothly.

Thanks again for the kind words, Francisco. We’re proud to be your go-to partner for commercial ice machines and service!


The Memphis Ice Team
Your trusted experts in commercial ice machines
vfw post 5225
vfw post 5225 2025.12.03
     
Quick service. Great technician. Everything working smoothly again.
Reply from Memphis Ice 2025.12.03
Thank you so much for the 5-star review!
We’re honored to support the VFW Post in West Memphis and appreciate your kind words about our quick service and skilled technician. Our team works hard to provide fast, reliable ice machine service and repairs, and we’re glad to hear everything is running smoothly again.

Thank you for choosing Memphis Ice — we’re always here when you need us!

— The Memphis Ice Team
Michelle Coopwood
Michelle Coopwood 2025.12.03
     
Memphis Ice is just honestly the best, their response times for service calls is unmatched. We are over an hour from Memphis, but anytime we have a mechanical issue, a drain clog etc, they are here within 24 hours of my call. Can't say enough good things about them.
Reply from Memphis Ice 2025.12.03
Hi Michelle, thank you so much for the amazing 5-star review!
We’re thrilled to hear that you consider Memphis Ice “the best” and that our fast response times make a difference for your business. Even being over an hour away, we take pride in delivering dependable ice machine service, quick repairs, and fast solutions for issues like mechanical problems and drain clogs — all within 24 hours whenever possible.

Your trust means a lot to us, and we’re grateful for the opportunity to keep your equipment running smoothly. Thanks again for the kind words and for choosing Memphis Ice! We’re always here when you need us.

— The Memphis Ice Team
Brad Mcghee
Brad Mcghee 2025.11.18
     
Reply from Memphis Ice 2025.11.19
Hi Brad,
Thank you so much for the amazing 5-star review! We’re thrilled to hear that Southside Middle School is enjoying the new ice machine. It’s our mission at Memphis Ice to provide dependable, high-quality equipment for schools and organizations across Arkansas, and we’re glad we could deliver exactly what you needed.

If you ever have questions, need maintenance, or are looking for additional ice solutions, our team is always here to help. We truly appreciate your trust in us and look forward to supporting Southside Middle School for many years to come!

Thanks again for choosing Memphis Ice – Arkansas’ trusted source for commercial ice machines.
Libby Hubbard
Libby Hubbard 2025.10.29
     
Ricky was wonderful! Excellent service, friendly, and professional! Highly recommend!!
Reply from Memphis Ice 2025.10.30
Thank you so much, Libby! We’re thrilled to hear that you had an excellent experience with Ricky and our team. Providing friendly, professional ice machine maintenance in Germantown, TN is what we’re all about! Your recommendation means the world to us. If you ever need routine service or emergency ice machine repair again, we’re always just a call away.

— The Memphis Ice Team
Jay Patel
Jay Patel 2025.10.25
     
Price is good Working good 👍 Easy installation Thanks
Reply from Memphis Ice 2024.03.13
Hi Jay, thanks so much for your feedback. We're so glad that we were able to help with your ice machine needs. Please let us know if you need any service help in the future, we'll be here for you!
Roberta Barnes- Walls
Roberta Barnes- Walls 2025.10.24
     
The tech was very helpful and did find out why the ice machine wasn't working and fix the problem .
Reply from Memphis Ice 2025.10.24
Thank you, Roberta! We’re so glad to hear our Memphis Ice technician was able to quickly identify and fix the issue with your ice machine. Our team takes pride in providing fast, reliable service and expert repairs for all types of commercial ice machines. We appreciate your trust in Memphis Ice — your local ice machine experts serving businesses across the Mid-South!
Erica Rodriguez
Erica Rodriguez 2025.10.23
     
Very professional and courtesous.
Reply from Memphis Ice 2025.10.24
Thank you so much, Erica! We’re thrilled to hear that your experience with Memphis Ice was both professional and courteous. It was a pleasure helping Immaculate Landscaping find the perfect ice machine to keep your team running smoothly. We truly appreciate your business and trust in Memphis Ice — your go-to source for commercial ice machines and expert service in the Mid-South!
Antoine Hardin
Antoine Hardin 2025.10.16
     
They always get the job done in a timely fashion. Very professional!
Reply from Memphis Ice 2025.10.17
Thank you, Antoine! We’re thrilled to hear that you found our team at Memphis Ice professional and efficient. Providing timely, high-quality service for ice machines and refrigeration equipment is what we’re all about. We truly appreciate your support and look forward to serving you again soon!

— The Memphis Ice Team

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