Verified Company
Carly and Terry did an amazing job from start to finish. So supportive helping me to choose both carpet and LVT that was suitable for my whole property and then providing guidance on fitting. They were able to fit the job around my timelines with moving in and communicated each stage clearly so I knew when each room would be ready. So impressive with the company - the personal touch really makes a difference. I highly recommend! Thanks for doing a great job :)
Reply from MCS Flooring Limited
2025.11.04
Thanks Mischa. Really appreciate your kind feedback. The floors have really finished it all off. Good luck with the move in 🏡
Thank you so much Carly and team for an excellent job!
Your excellent communication, product knowledge and work throughout, from viewing samples to final fitting, was fantastic.
Reply from MCS Flooring Limited
2025.08.16
Thank you for your review Kate. So pleased you are happy with your new carpets throughout 🏡
Carly was extremely helpful. With her expertise she guided me in choosing the perfect flooring. The guys were brilliant, very tidy and efficient, end result is exactly what I wanted. Thank you Carly and team, will definitely use again.
Reply from MCS Flooring Limited
2025.06.23
So glad you are pleased with everything Angela and thanks for your kind feedback.
We had a great experience with MCS, smooth from start to finish.
Carly was brilliant to work with - friendly, great communication and really knowledgeable. She visited our home in person to showcase the samples which really helped us make the right decisions for our space.
The fitters Terry and his sons were also great - we had both LVT and carpet installed, and the floors look amazing. We're so pleased with the work, it's transformed the house.
Reply from MCS Flooring Limited
2025.04.18
Thank you for your kind feedback Sam. The floors look so good.
Love the transformation
Love the transformation
We honestly wouldn’t use anyone but Carly and MCS Flooring. Their helpful advice, and customer service, is second to none. Carly’s dad, Ken, also laid many carpets for us before he retired, and we’ve never hesitated in recommending MCS to our family and friends.
Reply from MCS Flooring Limited
2025.03.12
Thanks Diane for your kind feedback. And thank you for being such a loyal customer for so many years.
Your recommendations are very much appreciated.
Your recommendations are very much appreciated.
Carly was excellent from start to finish never felt pressured when I changed my mind 🤣 she was so helpful with choices and on the day Terry and Harry arrived to fit the carpet and they were delightful as well I would highly recommend them all
Reply from MCS Flooring Limited
2025.03.12
Thank you for your kind feedback Joanne. So glad you are pleased with the outcome. I think it’s works so well with your new hallway decor 👍🏼
Thanks again
Carly
Thanks again
Carly
Outstanding service from start to finish. Carly was knowledgeable and very helpful every step of the way. Terry and his son were expert carpet fitters, professional and efficient. Even trimmed a door for me which was super helpful.
Happy to support local family-run businesses who care about their customers. Unfortunately, I have had some bad experiences with large corporate retailers and (now bankrupt) carpet chains who were atrocious. I had to threaten legal action before they would admitted their fault and refunded me. Lesson learned...
MCS Flooring is the way to go! Highly recommended! Thank you :-)
Reply from MCS Flooring Limited
2025.02.20
Thank you so much for your positive feedback Alvin.
Really is appreciated.
So pleased you are happy with your new carpets.
Thanks once again.
Carly
Really is appreciated.
So pleased you are happy with your new carpets.
Thanks once again.
Carly
MCS are a fantastic find! Carly helped me make the right decision for me without being pushy! You could tell she really cared and wanted to make sure we got the right outcome, and worked well with us to also work within our budget.
Treated our home like it was hers and did not just want to sell carpet!
Fitters were fab too and the dog definitely approves!
Thoroughly recommended!
Reply from MCS Flooring Limited
2024.12.09
Thank you so much Elena for your kind feedback. So pleased you love your carpets and Monzo approves! The most important thing.
Must feel like home now carpets are in.
Thank you again.
Must feel like home now carpets are in.
Thank you again.
MCS Flooring provided us with amazing service. Carly was friendly, knowledgeable and very helpful when it came to choosing the type of carpet that we wanted for our baby room and stairs. The samples she provided were useful and her own understanding of carpets helped us make a great choice. The fitting was a smooth process and the fitters have done an excellent job. We were very pleased with the whole process from start to finish! The carpet has really transformed our home and we can’t thank the team at MSC enough!
Reply from MCS Flooring Limited
2024.12.09
Thanks Matthew for taking the time to write us a review. So pleased you love your new carpets. Good luck with baby in the new year. Take care and thank you once again for your business.
MCS flooring has been amazing. The thought of buying a new carpet can be quite daunting however this experience was like a walk in the park, thanks to Carley. This company is highly professional with specialist guidance but no pressure to buy. Good, clear communication regarding cost and the final product is beautiful.
Thank you
Reply from MCS Flooring Limited
2024.12.06
Thanks so much Liz for your kind comments. So pleased you are happy with your new lounge carpet 👍🏼
Hallway.
From
Beginning to end result very happy. Carly very helpful, quick replies to any queries. Terry and his team of fitters very polite and professional. Would highly recommend
Date of experience: 05 September, 2024
Date of experience: 05 September, 2024
Reply from MCS Flooring Limited
2024.11.29
Thank you, Denise, for your kind words! We're thrilled to hear that Carly, Terry, and the team met your expectations. Your recommendation means a lot to us!
Cannot recommend MCS Carpets highly enough. Carly was so friendly and helpful in getting the right carpet for Mum’s bedroom and the fitting was done with great efficiency and good humour. The carpet itself is very good quality, soft to walk on - and a lovely colour!
Reply from MCS Flooring Limited
2024.08.29
Thank you Matthew. So glad your Mum is pleased with her new carpet.
I would highly recommend Carly and MCS Flooring, the entire process was smooth and pain free. Lovely selection of flooring which suited our home perfectly. Terry and his boys are fantastic, I’ve never met such a hard working team. The finish is perfect, we are so pleased I cannot fault it in any way, thank you so much
Reply from MCS Flooring Limited
2024.07.04
Thank you Nick for your kind feedback. It looks amazing and I’m so pleased you and Caroline love the end result!
We are delighted with our carpets and Carly was incredibly helpful from start to finish. The whole process was super simple - which was a breath of fresh air in the midst of long renovation! She was always there to answer any questions and very supportive throughout. Her team were also lovely, and again incredibly helpful. Thank you so much - we would highly recommend (and have already to friends and family) MCS Flooring.
Reply from MCS Flooring Limited
2024.06.09
Thank you Rebecca for your kind feedback. So pleased you love your carpets. Enjoy your beautiful home.
The deal with this company was stress free and no hassle at all! The carpet fitters were very good and did an excellent job! Very satisfied overall
Reply from MCS Flooring Limited
2024.05.12
Thank you for your feedback Kan. Glad you are pleased with your living room carpet. Thank you for your business.
I have used Carley on a few occasions now as she is so helpful and her carpets are of good quality and reasonably priced. I have recommended her to friends and family who have equally been happy. Her fitter is very professional and extremely tidy. Can’t praise this company enough.
Reply from MCS Flooring Limited
2024.04.30
Thank you Alison for your kind words. Glad you love your new carpets and it all works well with your new sofas. 👍🏼
From start to finish Carly made the process easy with Her knowledge and understanding of what was required.
Pricing was very good with Carly providing tips and ideas to keep the cost down. The fitters were personable and friendly with nothing being an issue
all round a first class experience 11 out of 10
Reply from MCS Flooring Limited
2024.04.17
Thanks you Dean for taking the time to leave us a review. It is very much appreciated. Glad you love your new carpets. Thanks again.