Mccormick Billingham Reviews

Mark Singleton 2026.09.30

     

From entering the shop all of the colleagues gave a warm reception, the young lady took me to her desk and checked all of my details and did the relevant pre optician eye test. The optician was warm and lovely too, great questioning and I never felt "sold too", she explained everything thoroughly and I was happy with the outcome. Then Grace helped me to choose new glasses, she was brilliant and knows her stuff, what suits and what doesn't, as an ex hairdresser I appreciate face shapes and suitable hairstyles and I'm sure glasses and face shapes need to be matched too and Grace certainly knows what suits which face shape. Once glasses were chosen I only had to wait 2 weeks and a follow up appointment was booked and of course the collection went equally as smoothly too. Thanks

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Reply from Mccormick Billingham 2026.10.02

Thank you Mark for taking the time to share such a wonderful review. We’re so pleased you enjoyed every part of your experience and felt comfortable and well advised throughout. It’s fantastic to hear that Grace helped you find frames that suited you perfectly. We’ll be sure to share your kind words with her and the rest of the team. Enjoy your new glasses!

chris meldrum 2026.09.09

     

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Reply from Mccormick Billingham 2026.09.10

Thanks Chris!

karen percival 2026.08.21

     

Picked my new glasses up today, and I want to say thank you so much for your amazing help from all staff, brilliant service

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Reply from Mccormick Billingham 2026.09.01

Thank you so much Karen for your lovely review! We’re delighted you’re happy with your new glasses and that you received such great service from the whole team. It was a pleasure looking after you, and we hope you love your new glasses!

Louise Greener 2026.08.18

     

The kindest lady optician. Great attention paid in making sure the focal point in my lens was correct. Brill after service. Great choice of frames. Not the cheapest but you get what you pay for which in this case was excellent varifocals

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Steven Wells 2026.08.06

     

Brilliant service and brilliant staff. Would highly recommend them to anyone

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Reply from Mccormick Billingham 2026.08.11

Thanks for the great review Steven, we really appreciate it :)

Michael Hoggarth 2026.07.13

     

Very professional and always friendly, 100% recommend this opticians

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Reply from Mccormick Billingham 2026.07.15

Thanks for the great review Michael, we really appreciate it :)

Sue Peacock 2026.06.20

     

The staff here are amazing! Kind, helpful, knowledgeable and extremely professional. It’s always a pleasure to call in and be greeted by their warm welcome. Highly recommended, thanks girls! See you soon.

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Reply from Mccormick Billingham 2024.07.22

Thanks for the great review Sue, we really appreciate it!

Claire Trotter 2026.06.19

     

Always so happy and helpful in here definitely a 5* rating from me

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Reply from Mccormick Billingham 2026.06.29

Thanks Claire!

Cynthia Adams 2026.06.18

     

Great opticians ,I went to billingham branch lovely helpful and pleasant staff, have time to listen to what you need from your glasses. Have been to other big companies for my glasses but this opticians lenses are good quality with great clarity. This is where I will purchase my spectacles from now on.

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Reply from Mccormick Billingham 2026.06.29

Thank you Cynthia for your wonderful review! We're delighted to hear you had such a positive experience at our Billingham branch. It's great to know our team took the time to help you find the right glasses, and that you're pleased with the quality and clarity of your lenses. We really appreciate your support and look forward to welcoming you back!

Richard Murray 2026.06.17

     

From the eye test to walking out with my new glasses they were thorough, professional and there's no other way to say it just lovely.

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Reply from Mccormick Billingham 2026.06.29

Thanks for the great review Richard, we really appreciate it :)

David Holmes 2026.06.05

     

Thanks for a great service, all staff very friendly and super helpful made me feel at ease the whole time 😊 and I'm quite a nervous person so very much appreciated 😊👍 , wouldn't hesitate to recommend 👌.

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Reply from Mccormick Billingham 2026.06.17

Thank you so much David for your kind review! We're delighted to hear our team helped you feel at ease and made your experience a positive one. Your recommendation means a lot to us, and we look forward to seeing you again! 😊

Ste Wells 2026.05.29

     

Went for hearing test. Professional staff. The experience was very informative and I was made aware of what was happening and why. I came away feeling positive I knew what was happening with my hearing.

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Reply from Mccormick Billingham 2026.06.01

Thanks for the 5 star review Ste, we really appreciate it!

mg60uk 2026.05.02

     

Excellent professional eye assessment, helpful with choice os Glasses

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Reply from Mccormick Billingham 2026.05.06

Thanks for the 5 star review, we really appreciate it!

Glyn Fretter 2026.03.25

     

Don't go anywhere else ... I went to Tesco first but concerned they hadn't picked up an issue so booked in at McCormick's they spotted the YSG Capsulotomy straight away and made an immediate referral to Spamedica.

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Reply from Mccormick Billingham 2026.03.31

Thanks for the great review Glyn, we really appreciate it. We hope to see you again :)

Barry Splevins 2026.03.09

     

Can not fault the service goven

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Reply from Mccormick Billingham 2026.03.16

Thanks for the great review Barry, we really appreciate it :)

Daz 2026.02.10

     

Lovely staff very friendly, polite, helpful, supportive and made me feel at ease! I couldn't fault the service which I received and I would highly recommend everyone to go there for their routine vision checks & glasses!

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Reply from Mccormick Billingham 2026.02.27

Thank you Daz for your kind review. We’re delighted to hear that our team made you feel welcome and at ease, and that you were happy with the service you received. Your recommendation means a lot to us, and we look forward to seeing you again for your future visits.

Nicola Miller 2026.02.10

     

Highly recommend James the audiologist very friendly, informative a great help to me.

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Reply from Mccormick Billingham 2026.02.27

Thank you Nicola for your kind review. We’re delighted to hear that James was friendly, informative, and helpful. Your recommendation means a lot to us, and we’re glad he could provide such a positive experience.

Lee lee 2026.02.09

     

Lovely visit & super accommodating team especially my optometrist Zahra! :)

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Reply from Mccormick Billingham 2026.02.10

Thank you for your kind words Lee! We’re thrilled to hear you had a lovely visit and that Zahra and the team were so accommodating. We really appreciate your feedback!

Andrew Leight 2026.02.09

     

From my emergency appointment to see Optician Zahra I received fantastic support and care. Zahra fast tracked me to James Cook emergency eye care unit where I was diagnosed with 3rd nerve palsy eye. Thankyou so much Zahra for your help. Would highly recommend this Opticians and Zahra.

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Reply from Mccormick Billingham 2026.02.10

Thank you Andrew for sharing your experience. We’re delighted that Zahra could provide fast and caring support and guide you to the right treatment. We really appreciate your kind words and recommendation!

Keira Crossley 2026.02.03

     

Staff are very lovely and overall nice place. A big range of glasses and I love the ones I got

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Reply from Mccormick Billingham 2026.02.10

Thank you Keira for your kind words! We’re delighted you enjoyed our service and found glasses you love. We really appreciate your feedback!