Mccormick & Gorman Reviews

giorgia connolly 2025.12.03

     

They girls were nothing but helpful and supportive! I could not fault the service they have given and would recommend everyone to go there for their routine vision checks & glasses! Special shout out to Marsha who helped me specifically along the way, amazing service!!!

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Reply from Mccormick & Gorman 2025.12.08

Thank you so much Giorgia for your fantastic review! We’re delighted to hear that you found our team helpful and supportive, and we really appreciate your recommendation. We’ll make sure Marsha sees your special shout-out—she’ll be thrilled! Thank you again for taking the time to share your experience, and we look forward to seeing you at your next visit.

Justin Cole 2025.11.23

     

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Reply from Mccormick & Gorman 2025.12.08

Thanks for the 5 star review Justin!

Judy Hall 2025.11.18

     

Very professional, very pleasant and inviting. Very thorough. Clean, comfortable premises.

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Reply from Mccormick & Gorman 2025.11.21

Thank for the great feedback Judy, we really appreciate it!

robert laws 2025.11.16

     

Service excellent . Staff were very professional , helpful and friendly . Wide choice of frames available across different price ranges . Very happy with the new glasses I chose .

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Reply from Mccormick & Gorman 2025.11.21

Thank you Robert for your excellent feedback. We’re delighted to hear that you had a positive experience with our team and are pleased with your new glasses. It’s great to know that you found our selection of frames to suit your needs. We truly appreciate your kind words and look forward to welcoming you again in the future.

Sharon Jones 2025.11.07

     

Had a lovely experience from start to finish , my eye test was explained to me, pics if the back of my eyes were shown, the choosing of my glasses was really good as the girls were helpful in choosing the right glasses that suited my face 😀 overall a great experience, & would highly recommend 😀

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Reply from Mccormick & Gorman 2025.11.21

Thank you so much Sharon for your lovely feedback! We're so glad to hear that you had a positive experience from start to finish. It's wonderful that you felt informed during your eye test and enjoyed selecting the perfect glasses with the help of our team. Your recommendation means the world to us, and we’re thrilled you had such a great experience. We look forward to welcoming you back soon!

Юля Черепнева 2025.11.06

     

I really enjoyed my visit to the McCormick & Gorman - Billingham. The doctor was very professional and explained everything I needed in an accessible way. The reception staff helped me choose glasses and were very attentive. Their professional advice was relevant and unobtrusive. I also recommended this McCormick & Gorman - Billingham to my mother. She loved the service. Thank you for your work!!!

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Reply from Mccormick & Gorman 2025.11.21

Thank you so much for your fantastic review! We’re thrilled to hear that you had a positive experience at McCormick & Gorman – Billingham. It’s great to know that our team was able to provide professional and helpful service, from the eye exam to choosing the perfect glasses. We’re also so glad your mother loved the service! We truly appreciate your recommendation and look forward to welcoming you both back in the future.

Joseph Frame 2025.11.04

     

Brilliant service and reasonably priced.

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Reply from Mccormick & Gorman 2025.11.06

Thanks Joseph!

Amanda Power 2025.11.01

     

Mohammad was our optician today and what a wonderful person he is and what an A* service we received. He was thorough, clear and kind. He tested two children with respect and gave an appreciation of their ages. He was actually inspirational - to say the least - to my Son. Thank you. The ladies were also very kind and helpful. The store was clean and tidy and very welcoming. This was a wonderful experience. I can not recommend more! Thank you.

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Reply from Mccormick & Gorman 2025.11.06

Thank you so much Amanda for taking the time to share such a wonderful review. We’re delighted to hear that Mohammad made your visit such a positive and memorable experience — he’ll be thrilled to know his care and approach made such a difference, especially to your son. It’s lovely to hear that our team and practice environment helped make your visit so welcoming. Your kind words and recommendation mean a great deal to us, and we look forward to seeing you and your family again in the future!

Di Ward 2025.10.31

     

Heather helped me to pick a great pair of glasses - she went above and beyond Thank you

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Reply from Mccormick & Gorman 2025.11.06

Thank you so much Di for your lovely feedback! We’re delighted to hear that Heather was able to help you find the perfect pair of glasses and went above and beyond to make sure you were happy. We’ll be sure to pass on your kind words to her. Enjoy your new glasses, and we look forward to seeing you again soon!

Ben Morgan 2025.10.08

     

Professional, polite, kind lovely staff, highly recommend!

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Reply from Mccormick & Gorman 2025.10.21

Thanks for the review Ben, we really appreciate it!

Alison Bilton 2025.09.20

     

Consistently reliable and friendly service. I’ve been a customer for over 40 years, even when I lived 70 miles away - that should tell you how much I rate them!

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Reply from Mccormick & Gorman 2025.09.22

Thank you so much Alison for your loyalty over the past 40 years! We’re truly honored that you’ve continued to choose us, even from 70 miles away. Your trust and kind words mean the world to our team, and we look forward to looking after you for many more years to come.

David Holton 2025.09.09

     

Excellent service and advice.

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Reply from Mccormick & Gorman 2025.09.16

Thanks for the 5 star review David, we really appreciate it :)

alisha sheikh-waleed 2025.09.09

     

Marsha and Chris were a great help. My optician was great and listened to what I had to say and took his time with me. I've worn glasses since I was a kid and it's always a stress everytime I need new ones. The whole team took the stress out of it. Marsha was patient with me when I was choosing the glasses and gave me advice that actually helped. When I picked my glasses up it was the quickest I've ever walked away with a new pair, no major adjustments or feeling sick or something not being quite right. Thanks you to Marsha and Chris and my optician at the time. I have a new place to go for glasses now. Plus the glasses are great too!

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Reply from Mccormick & Gorman 2025.09.16

Thank you so much, Alisha, for sharing your experience with us. We’re thrilled to hear that Marsha, Chris, and your optician made the process stress-free and enjoyable for you. It’s wonderful to know you felt listened to, supported, and happy with your new glasses right away. We’ll be sure to pass on your kind words to the team—they’ll be delighted. We look forward to welcoming you back whenever you need us!

Hannah Wilson 2025.09.09

     

Everyone was super lovely and accommodating. The optician Julie was super funny and easy to talk to.

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Reply from Mccormick & Gorman 2025.09.16

Thank you, Hannah, for your lovely feedback! We’re so glad you felt welcomed and at ease during your visit. Julie will be delighted to know you enjoyed your appointment with her. We really appreciate your kind words and look forward to seeing you again.

Gary Mirfin 2025.09.06

     

A very efficient, friendly, and professional service made choosing and collecting my new glasses very easy. I definitely recommend M&G 👏

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Reply from Mccormick & Gorman 2023.10.20

Thanks Gary :)

Wendy Heselton 2025.09.05

     

Excellent friendly service. Helpful staff easy to book an appointment. Dispensing assistants always look to get you the best price and quality explaining all relevant options available including lens types, loyalty offers that may apply, reductions applicable. Easy to park directly in front of the shop. Personal service.

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Reply from Mccormick & Gorman 2025.09.16

Thank you, Wendy, for your kind words and 5-star review. We’re so pleased you found our team friendly and helpful, and that the booking process and parking were convenient for you. Our team will be delighted to know their advice and support made a difference. We really appreciate your feedback and look forward to seeing you again soon.

Michael Fellows 2025.09.03

     

I had an eye examination which I thought at the time wasn’t done very well at all, the results were more or less the same as the last time. So I went to another opticians and was told that I had cataracts in both eyes that needed doing and that any new glasses wouldn’t benefit me at all. So I won’t be using Mccormacks again.

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Reply from Mccormick & Gorman 2025.09.04

Thank you Michael for sharing your feedback. We're truly sorry to hear about your experience and understand your concerns. We take all patient feedback seriously and would welcome the opportunity to investigate the issues you've raised. As we’re unable to discuss personal clinical details in a public forum, we kindly ask that you contact us directly so we can arrange for our Clinical Lead to review your case and discuss your concerns in more detail. Your eye health and satisfaction are our top priorities, and we’re committed to resolving this matter for you. Thank you again for bringing this to our attention.

Kerry Crawford 2025.08.30

     

Great service. The staff are always welcoming.. helped me when I broke my glasses a few months ago and got them fixed in no time.

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Reply from Mccormick & Gorman 2025.09.04

Thanks for the great review Kerry!

Paul Taylor 2025.08.30

     

My wife and I are very happy with our glasses

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Reply from Mccormick & Gorman 2025.09.04

Thanks for the great review Paul, we really appreciate it!

Rob Campbell 2025.08.22

     

Good professional service, no issues or concerns

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Reply from Mccormick & Gorman 2025.09.22

Thanks Rob, we really appreciate you taking the time to leave us such great feedback!