Verified Company
Absolutely amazing experience with Mattress By Appointment in Río Rancho! Super friendly service, no pressure at all, and they helped me find the perfect mattress at a great price. The quality is incredible and I’ve been sleeping better than ever. Highly recommend to anyone looking for comfort without breaking the bank!
My bad service wonderful discount beautiful help I would highly recommend coming here
Called and requested 5" box springs for king size bed. Was told were in stock. Drove to business and told were not in stock. Turn around was 1-2 weeks. Would have been nice if they doubled checked to they had inventory beforehand.
Reply from Mattress By Appointment Rio Rancho NM
Yes Evan you are absolutely right, which is why I apologized to you a few times while you were at my store today and told you I would discount it if you were wanting to wait for it to come in. I am human and I make mistakes. Today i made a mistake and I take full responsibility for it. Once again I apologize that I did not have a box spring in stock. I am a small business owner and I do not have any employees and today was a very busy saturday.
"Wow, what an incredible experience at Mattress by Appointment, all thanks to Mike! We were so impressed with his outstanding customer service from start to finish. Mike was not only super helpful and incredibly informative, but he also went above and beyond to make sure we were getting exactly what we needed. His flexibility made the whole process so easy, and his great personality paired with his professionalism truly made it a pleasure. Highly recommend asking for Mike- he's the "BEST!!"
⭐️⭐️⭐️⭐️⭐️ Outstanding Service, Perfect Timing, and Great Prices!
I had an absolutely fantastic experience! From start to finish, the service was exceptional—professional, friendly, and incredibly efficient. Mike delivered exactly what I needed right on time, without a single delay or complication. It’s rare these days to find a business that truly values both punctuality and quality, but he nailed it.
On top of that, the pricing was extremely fair and competitive. I genuinely feel like I received outstanding value for the level of service provided. It’s clear that Mike takes pride in his work and he genuinely cares about his customers.
I highly recommend Mike at Mattress by Appointment Rio Rancho to anyone looking for excellent service, reliable timeliness, and unbeatable prices. It is worth the drive and I’ll definitely be telling all of my family and friends and returning in the future!
Wow! In and out in fifteen minutes with a new bed for my son. Will definitely be returning for our future needs! Thanks again!
