Verified Company
Not a great experience. The cocktails were very unbalanced. We had long waits for drinks (more than 20 minutes at one point) because they were filming content. The food was average. There are better spots to go to for brunch in Manhattan.
Reply from Marsanne
2025.12.08
Hi there,
Thank you for sharing your feedback with us. We’re very sorry to hear that your experience did not meet expectations. Long waits for cocktails and unbalanced drinks are not consistent with the standards we hold our bar team to, and we apologize that service was affected by on-site filming. That should have been better coordinated.
We’re also disappointed to learn that the food felt average to you — we take a lot of pride in our brunch program, and your comments will be shared with both our kitchen and service teams so we can address these issues immediately.
We truly appreciate you bringing this to our attention, and we hope you’ll consider giving us another chance to provide the kind of experience we strive for.
Thank you again for the feedback.
— Management Team
Thank you for sharing your feedback with us. We’re very sorry to hear that your experience did not meet expectations. Long waits for cocktails and unbalanced drinks are not consistent with the standards we hold our bar team to, and we apologize that service was affected by on-site filming. That should have been better coordinated.
We’re also disappointed to learn that the food felt average to you — we take a lot of pride in our brunch program, and your comments will be shared with both our kitchen and service teams so we can address these issues immediately.
We truly appreciate you bringing this to our attention, and we hope you’ll consider giving us another chance to provide the kind of experience we strive for.
Thank you again for the feedback.
— Management Team
I had my 21st birthday party here over the summer, and it was the best food, service, and experience I could have asked for. They were so accommodating, and the manager was incredibly friendly, coming over to check on us and make sure we were having a great time. I cannot recommend this place enough- best staff ever!!
Reply from Marsanne
2025.12.07
Thank you Anne, we are glad too see you back.🙏
Came for a business lunch and left so happy and satisfied.
The service and team were amazing. Super knowledgeable about the food and restaurant concept (French Mediterranean). Super friendly.
The food was absolutely delicious. We did the prix fixe 3 course lunch which was about $35 each.
Every bite of every course was absolutely delicious. I’m not going to recommend any particular plate as each was incredible.
Will 100% go back here every time I’m in NYC.
Reply from Marsanne
2025.12.07
Thank you so much.
We had such a great time at Marsanne. The owners personally greeted us the moment we walked in, and their kindness set the tone for the whole evening. They took the time to recommend dishes, and every single thing we tried was delicious, comforting, and exactly what we needed on a grey, rainy NYC day.
The food felt genuinely heartwarming — full of flavor, beautifully prepared, and served with real care. You can tell this place is run with passion. Cozy atmosphere, amazing hospitality, and unforgettable food.
Highly recommend!
Reply from Marsanne
2025.12.07
Thank you, we are glad that you enjoyed, see you soon.
amazing amazing amazing what a great (relatively) new find in Chelsea! Great menu…great vibe…great service and delicious food! We ordered the tabouli salad, the Caesar salad, the dry eggs, burger, and a swordfish special all of which were five star and oh by the way, the portions are not the small portion you see everywhere else in the city these days ..will be back for sure this place is a sleeper hit!
