Thank you for the 5***** review. Always happy to help and glad we could get you up and running again. Thanks for the call from the team @ MAP Recovery
Sebastian Stillwell2026.08.19
Came to my house within 30 mins to help get my car back on the road to get retested for my mot well priced as well good guys will definitely call again if I run into another issue!
Big thank you for the 5***** review. Hopefully your MOT is all sorted now.
Always happy to help & thanks for the call. All the best from the team @ MAP Recovery
Tyler Pollett2026.08.14
I highly reccomend this service to anyone who needs recovering in the east anglia area, phoned up spoke to Peter , he was with me within the hour had my van on the back and took me straight to where I needed. I will also add this is the most reasonably priced recovery I have ever came across. Do not hesitate to call they are very honest about waiting times and will not mess you around. Top service appreciate the guys at this company.
Thank you Mr Tyler Pollett for this 5***** review. I hope you get the van sorted and back on the road very soon. Thank you for the very interesting conversation. Wish you all the best. Peter @ MAP Recovery Services.
Thank you very much for the 5***** review.
All the best MAP Recovery
Ellie Mundle2026.08.05
If you have children don’t call these guys I had broken down in 28 degree heat with a 2 year old and we was abandoned!!!! I called these guys at 12:03pm, they said they’ll be with me within 45 minutes, he then hung up to find my rough location, then rang me on a mobile and asked me to drop my pin location to the mobile number which I did to confirm where I was. I thought fantastic!! I waited over an hour and thought I’d text asking for a rough ETA as we had run out of snacks and water, no shops near as we was on a main road in the middle of nowhere. My text message was read instantly as read receipts was on, I waited 10 minutes thinking the guy is probably calling his driver to get an update so gave him the benefit of the doubt. So I decided to call the company asking for an update. I was then told I can’t do your job anymore, another job has come up!!!!! I said so you couldn’t have told me this over an hour ago? He said he was about to call me! Well you wasn’t was you! Iv waited with a 2 year old on a hot day, in direct sunlight, no car, no food, no water on a main road!!! and you didn’t even have the audacity to call me and let me know so I could at least find transport from a company!!!
Edit to respond: No! I’m sorry but I had clear understanding your truck had 2 available spaces and I agreed my brother in law would collect my child as she would need isofix which under my impression your recovery truck wouldn’t have. I already agreed with you to come and get us as I would arrange transport for my child this was with full clear understanding you was coming to get us as you then rang on a mobile number asking for my pin location which I sent to the mobile number requested by you so you knew where we was exactly.
I wouldn’t have confirmed the collection of the car if I knew I wouldn’t have other transport sorted in the meantime to collect my child or saying that confirmed if I knew you wasn’t able to take us. Not only that, do you not think it would have been maybe a good idea to call and double check if you wasnt sure? Instead of leaving us for over an hour with the impression you was coming to get the car.
We are very sorry to hear about your experience. Breaking down on a hot day with a toddler is extremely stressful, and we regret the frustration caused during your wait.
Safety and clear communication are our top priorities. There was a misunderstanding regarding our vehicle passenger limitations—due to you having 3 passengers in the car we were awaiting confirmation from yourself that you had organized a taxi for yourself and your child before dispatching the unit As we were only able to transport the car and a max of 2 passengers. However, we recognize that we should have kept you updated more proactively while you were stranded.
We apologize for the gap in communication and are using your feedback to improve our dispatch updates. If you'd like to share more details, please feel free to contact us directly. .1842 890025 maprecovery1@gmail.com
Peter @ MAP-Recovery
Sarah Mai2026.07.03
Called out, told a price on the phone after explaining where I was and where I needed to go. Agreed that price. Person showed up, which was within the hour, which was great. He loaded the car on the truck, had to drive 5mins to get signal. Then put in the address where it was going and changed his price to £50 more. As a woman on her own in his cab I was not ok with arguing it, but this is not acceptable when a price is already agreed. Cost me £240 just because he changed it on the spot. Not acceptable and won’t be recommending them
We appreciate your feedback and take customer comfort and clear communication very seriously.
Our pricing is based on exact postcodes and total mileage. In this instance, the initial telephone estimate was based on the general area first described; once the specific destination postcode was entered, the actual route was considerably further than initially anticipated, requiring an updated mileage quote for the extra distance.
We apologize for any stress caused by this price change on the day. If you would like to discuss your job details or review the mileage breakdown with our team, please contact us directly at 01842 890025 or maprecovery1@gmail.com
Peter @ MAP-Recovery
Jannine Coleman2026.06.04
Absolute first class service, great communication, professional and saved us from a difficult situation. HIGHLY RECOMMENDED AA******
A Big thank you Jannine for this (5)***** review, I hope the ST will be back
on the road very soon thank you for the call from Peter & Joe @ map-recovery.
Peter Freeman2026.05.18
Thank goodness for Peter and M A P Recovery Services. After been let down again by the RAC, Peter came to the rescue. Superb service, from a very nice and knowledgeable man. Top marks.
A big thank you Peter for the 5***** review. I hope the AC will be back on the road very soon as its a cracking looking car. All the best from Peter @ MAP Recovery Services.
Stephen Nichols2026.05.17
Excellent service. Prompt, reliable, very knowledgeable. A stress free experience. Cheers guys.
A big thank you for the 5***** review. Always happy to help, from the boys @ MAP Recovery 👍
Finley Arthur2026.04.06
Very professional company!
Came out on a hour notice for me and was very upfront on pricing and time they said they would be there within the hour and was and very competitive pricing.
Would do definitely recommend these guys and will be using them again!!
A big thank you Emilie Fulcher for this (5)*****review I hope the car is
back on the road from Peter @ map-recovery.
Megan Marsh2026.01.30
Outstanding service from start to finish. Having a vehicle break down is always stressful, but Peter made the entire process smooth and worry-free. He arrived within an hour of my call, handled everything efficiently, and delivered my car safely to the garage at a very reasonable price. I wouldn’t hesitate to recommend him to anyone needing a tow. On top of that, he’s a genuinely kind and helpful person. Thank you, Peter.
A very Big thank you for this review Armana Reid,it was great to meet you
and I hope you get the"JEEP"back on the road soon from Peter @ map-recovery all the best for 2026.
Tom Widmer2025.11.17
My car had broken down at home and wouldn't start, so I called MAP to see if they could transport the car to the garage (the garage could look at the car on the following Monday, but their own transporter wasn't available for a few more days). They arrived on Monday morning as agreed and got the car (and me) to the garage quickly, efficiently and cheaply. Recommended.
A Big thank you for the call and this (5)*****review Mr Cole Mabus,from Peter @ map-recovery
Caroline Hawman2025.09.05
What a lovely man, Peter, who came to recover our car. He was so kind and friendly, and arrived when he said he would. Absolutely excellent service. Highly recommended
Sorry for the delay in getting back to you Caroline Hawman,and thank you for the call.A very Big thanks for this (5)*****review
I hope your car is back on the road soon
from Peter @ map-recovery.
Caroline Rix2025.08.28
Professional, courteous service. Was with me in 46 mins. Dropped me at my local garage. Definitely recommend.
Sorry for the delay getting back to you Caroline Rix,and very Big thank you for this (5)*****review,I hope your car is going okay from Peter @ map-recovery and thank you for the call.
Rich Hayes2025.08.26
Friendly, efficient and a fair price - took care of our vehicle. Excellent service 👍
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