Mallinson and Co Reviews

shelley heading 2026.08.05

     

I can't recommend Jake at Mallinson & Co highly enough. From the very beginning, he has been incredibly efficient, professional and genuinely helpful throughout my purchase journey so far. Jake submitted my very first offer on what will be my dream home, and he has gone above and beyond at every stage since. He even delayed his lunch break so I could get to the office with my paperwork, then helped with all the technical side of uploading the documents so everything could be processed quickly. Communication has been outstanding. Jake has kept me fully informed about my vendor's house search and the progress of the rest of the chain, so I've always known where things stood. He also instructed my solicitors on my behalf, making the whole process much smoother and taking a lot of the stress away. Whenever I've called or emailed, Jake has always responded promptly. If you're buying or selling a property, I wouldn't hesitate to recommend Jake and the team at Mallinson & Co. A first-class service from start to hopefully the end of my purchase of my dream home - 10/10!

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Reply from Mallinson and Co 2026.08.10

Hello Shelly. Thank you for your 5* review, it is appreciated and as an independent firm we strive to achieve a high customer service. 🏠

alan jones 2026.07.27

     

Promised a hamper after buying a £725k house but despite numerous reminders over 12 months, got nothing. If they can’t honour such a small promise then I can’t recommend.

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Reply from Mallinson and Co 2026.07.28

Hello Alan

We're disappointed to read your review, as this certainly isn't the experience we aim to provide.

We've been unable to identify your purchase in our records, and we don't recall receiving any follow-up requests regarding a hamper. We take pride in honouring our commitments, and we always aim to provide hampers to our buyers and sellers.

If you're happy to get in touch with us directly, or pop into the office at any time, we'd be delighted to put this right and make sure you receive the hamper you were promised.

We look forward to hearing from you.

alan jones 2026.07.24

     

Cowboy outfit Bought a house for £725k and promised a jumper on completion. 12 months later, despite numerous requests, still haven’t received it Don’t use these flash in the pan cowboys
Date of experience: 24 July, 2026

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Chelsea Foster 2026.07.09

     

From the moment Harry walked through our door to the day of completion, the entire process was smooth and stress-free. As first-time sellers, Harry was incredibly reassuring and made us feel completely at ease throughout the sale of our home. Mel was fantastic at keeping us updated every step of the way. She was organised, efficient, and always on hand to answer any questions. After seeing how easy and hassle-free our experience was, my parents and a friend have now also chosen Mallinson & Co. to sell their properties. We even received a beautiful hamper on completion, which was a lovely touch. We would highly recommend Mallinson & Co. to anyone looking to buy or sell a property!

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Reply from Mallinson and Co 2026.07.11

Hello Chelsea, thank you very much for your 5* review and your lovely comments. We wish you all the best in your new home 🏠😊

Sam West 2026.06.30

     

when we decided to sell our house we wanted to use a local independent estate agent, we were recommended Mallinson and Co by a friend and we were not disappointed. From the start of the process with Ben doing a online walk through of our house and posting it on Facebook to the advice we were given and the communication from the whole team at Mallinson's we could not have been in better hands. we hadn't sold a house for over 30 years and they helped us every step of the way through to completion. if we could give them more than 5 stars we would.

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Reply from Mallinson and Co 2026.07.06

Hello Sam. Thank you very much for leaving the 5* review Sam, it really is appreciated. 😊 We wish you all the best for the future in your new home 🏠

Steph Watts 2026.06.23

     

Great experience - had our property for sale with another agent for 6 months and 2 viewings - it was over priced. Mallinson’s valued lower but we achieved more than valuation. 5 viewings on the first day and 4 offers - we actually sold to the first person through the door. Also, purchased through Mallinson's - great experience as well!

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Reply from Mallinson and Co 2026.06.24

Hello Steph. Thank you very much for your 5* review and also your email to all of the staff thanking them, it is really appreciated. We wish you all the best for the future in your new home 🏠

Sharon Ennis 2026.06.17

     

An amazing team of highly professional, efficient and helpful people. They made purchasing a property far less stressful than I had feared. Great communication and unflappable when inevitable hiccups occur. Thank you again for my new home

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Reply from Mallinson and Co 2026.06.23

Hello Sharon. Thank you for your 5* review we really do appreciate it. We wish you all the best in your new home 🏠

Lu26lou 2026.06.12

     

We have recently sold our property with Mallinson’s. The set up service to get the property marketed was seamless and quick. With the current market it took around 8 months to complete. We had a chain breakdown and re-engagement with a new buyer throughout the process. The office team were excellent in updating us of the current status and liaising with our solicitor. I would highly recommend using Mallinson & Co to others and will also look to engage their services again. Thank you

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Reply from Mallinson and Co 2026.06.15

Hello Louise. Thank you for your lovely 5* review, we really do appreciate it. Wishing you all the best for the future 😊

lee booth 2026.06.10

     

⭐⭐⭐⭐⭐ Excellent service from start to finish I used Mallinson and Co Estate Agents for both selling my property and purchasing my new home, and I couldn’t be happier with the experience. The whole team was extremely professional throughout, and they always made sure I was fully informed every step of the way. A special mention goes to Mell, who was excellent. She regularly sent updates via email, kept me well informed, and offered great advice whenever any issues came up. I also really appreciated that they were patient and never pushy, they always took the time to listen and explain things clearly. A lovely extra touch was receiving a welcoming hamper when I collected the keys to my new home. It’s the little things like this that really make a difference and show they care about their clients. I would definitely use Mallinson and Co again in the future, and I wouldn’t hesitate to recommend them to friends and family.

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Reply from Mallinson and Co 2026.06.15

Hello Lee. Thank you for your 5* review, we really do appreciate it. Wishing you all the best for the future in your new home 🏠

Kristy - Jade Ledger 2026.06.09

     

We recently sold our house through Mallinson and Co and we could not be happier with the service we received. As someone who has worked in the industry previously, Mallinson and Co stood out to me straight away, due to their presence on social media and after our valuation with Harry, we were confident with our choice to market with them! Within a week of being on the market, our property was marked as sold STC and in that time we had done a dozen viewings and had multiple offers to consider. From this point they made sure the conveyancing process went smoothly, they were always on board to assist with any queries or issues within the chain and no request ever seemed too much for them! As first time sellers, we cannot thank Mallinson and Co enough for their hard work and support in our moving journey and we would highly recommend them to anyone who is also looking to sell. Once again, thank you to all the team at Mallinson and Co - from Mr & Mrs Pearce

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Reply from Mallinson and Co 2026.06.15

Hello Kristy. Thank you so much for your 5* review, it is really appreciated and we wish you all the best for the future in your new home 🏠

Joanne Dalton 2026.06.09

     

Excellent professional service. Highly recommend

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Reply from Mallinson and Co 2026.03.02

Hello Joanne, thank you very much for your 5* review, we really appreciate it. 😊 We wish you all the best for the future

Sara Walker 2026.06.09

     

Great communication and service from start to finish would recommend

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Reply from Mallinson and Co 2026.06.09

Hello Sara, 😊Thank you very much for your 5* review, it is appreciated. We wish you all the best for the future

Caroline McCreesh 2026.06.09

     

Well. What can I say about Mallinsons. They made a very stressful time( moving house is always stressful) very calm and they were extremely helpful. I will highly recommend any one to use there services. I have moved house many times in the past and this was by far the best experience I have had( not that I’m going to be doing it again in a hurry )😆 Thank you to you all at the office. Always professional and courteous. Caroline McCreesh

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Reply from Mallinson and Co 2026.06.09

Hello Caroline, thank you very much for your 5* review. We wish you all the best in your beautiful new home 🏠

Karen Elliott 2026.05.01

     

We were buyers, and found the staff at Mallinsons easily contacted, very helpful and knowledgeable about the properties we were viewing and when we came to purchasing a property, very good at following progress. When we went to collect the keys to our new house, we were delighted to receive a welcome hamper of prosecco and Yorkshire goodies.

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Reply from Mallinson and Co 2026.05.05

Hello Karen. Thank you very much for your review and we wish you all the best in your new home 🏠

Neil Blair 2026.04.19

     

Mallinson & Co. have successfully sold two very niche properties since the turn of the year for us - an eighteenth century cottage that we had previously rented out back in January followed by our main residence, a 400 years old Grade II Listed Farmhouse, at the end of March. Ben & the team were both supportive and proactive throughout both sales, we would highly recommend them to anyone currently looking to sell.

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Reply from Mallinson and Co 2026.04.21

Hello Neil, thank you very much for your 5* review, appreciated. We wish you all the best for the future in your new home 🏠 😊

Chris 2026.04.16

     

Excellent service, do everything in there capability to get sales over line . Will definitely use again thankyou all .

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Reply from Mallinson and Co 2026.04.17

Hello Chris. Thank you for your kind words and the 5* review. Wishing you all the best for the future 🏠

Kirsten Cunningham 2026.04.16

     

I would like to thank the team and especially Alex in assisting in my purchase.

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Reply from Mallinson and Co 2026.04.17

Hello Kirsten. Thank you very much for your 5* review for our firm. All the best for the future 🏠

Joe Sedda 2026.04.15

     

Fantastic service, managed to sell our house before it had chance to properly get on the market! They were also the agents selling the house we purchased too. Everything was so smooth from their end, it’s no surprise I’m seeing their signs everywhere!

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Reply from Mallinson and Co 2026.04.15

Hello Joe. Thank you very much for your kind words and 5* review, it has been a pleasure to deal with you and Lauren all the best for the future in your new home 😊🏠

Dale Thomas 2026.04.14

     

I have sold and purchased through Mallinson & Co and would highly recommend them. Their staff are really nice and professional and make the experience as stress free as it can be.

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Reply from Mallinson and Co 2026.04.14

Hello Dale. Thank you for your 5* review. We wish you and your family all the best for the future in your new home 😊🏠

Steve Camps 2026.04.14

     

Many thanks to Ben and his team. Excellent service throughout. I would certainly use again and recommend.

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Reply from Mallinson and Co 2026.04.14

Hello Steve. Thank you for using Mallinson & Co and leaving the 5* review. It is really appreciated. All the best for the future 😊