Maintracts Services Ltd Reviews

cherie Hamilton 2026.03.20

     

This company is ten out of ten and more. I have been with them over a decade and they go over and above to help. Absolutely dedicated and such lovely, helpful staff. Have saved me a number of times even instructing over the phone to stop a serious leak. Huge thank you to David and Oliver.

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Reply from Maintracts Services Ltd

We genuinely appreciate your exceptional feedback and are delighted to hear about your satisfaction with our services over the years. It's wonderful to know that our team, including David and Oliver, have provided you with the assistance you needed, even in urgent situations. At Maintracts Services Ltd, we strive to consistently deliver quality and reliability. We are committed to maintaining the high standards you expect and welcome any opportunity to assist you further. Thank you very much for your trust and loyalty. We look forward to continuing to serve you in the future.

Simon Kent 2026.03.03

     

Came out quickly and went above and beyond to sort a very tricky problem that otherwise could have cost us many hundreds. Thank you!!!

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Reply from Maintracts Services Ltd

Dear Simon Kent, we sincerely value your generous feedback and are pleased to learn that our team could effectively resolve your issue. It is always our objective to exceed customer expectations, and we are glad to have been able to deliver satisfactory results without undue expense. Our commitment to providing swift and comprehensive solutions remains steadfast. Should you require assistance again, we would be eager to help. Thank you once again for recognising our efforts.

Julie Belton 2026.02.19

     

darryl and Malcom were amazing !! These guys are fabulous thank you so much

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Reply from Maintracts Services Ltd

Dear Julie Belton, thank you ever so much for your kind words and the glowing five-star review. We're delighted to know that Darryl and Malcom left such a positive impression and provided the service you deserve. We are committed to maintaining this standard of excellence for all our clients. Should you have any further needs, please don't hesitate to reach out. Your satisfaction is our highest priority. Warm regards, Maintracts Services Ltd.

Laura Harper 2026.02.15

     

We were so impressed with the service we received from Maintracts. We contacted them to help resolve a banging pipes issue which had been persistent for a number of years but had been left unresolved despite trying a number of different plumbing companies/engineers From the first phone call everyone we had contact with at Maintracts was both knowledgeable and professional. The problem was identified by Toby at the first visit and resolved shortly afterwards with the work carried out by Nick. I would have no hesitation in recommending them and they would definitely be my first call for any future heating/plumbing work or issues.

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Reply from Maintracts Services Ltd

Dear Laura Harper, we're truly grateful for your wonderful feedback and the exceptional five-star rating. It brings us great pleasure to know that Toby and Nick were able to assist you effectively and resolve the long-standing issue. Your endorsement is highly valued, and we strive to continue providing top-notch service to all our clients. Should you require any further assistance, please feel free to contact us. Ensuring your satisfaction is paramount to us. Kind regards, Maintracts Services Ltd.

BN Drainage Ltd 2026.02.02

     

Been using Make Me Local for a few years now. They built my website and manage my SEO, and the service has been excellent. My account manager Sue is fantastic - always available, incredibly knowledgeable, and a huge help whenever I need support. Highly recommend!

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Reply from Maintracts Services Ltd

Thank you for your kind words! We're delighted to hear you're satisfied with the services and appreciate your shoutout to Sue. Your recommendation truly means a lot!

Becky Rowe 2026.01.31

     

Ive used the guys at maintracts to service and repair my old boiler and to replace it with a new one most recently. The team that come are always polite, knowledgeable and helpful - and often go above what is required. I thoroughly recommend them - especially in London where finding good tradespeople can be a struggle.

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Reply from Maintracts Services Ltd

Dear Becky Rowe, we greatly appreciate your positive review and the five-star rating. We are delighted to hear about your satisfaction with our team's service and professionalism. Your recommendation means a lot to us, especially in a region where dependable tradespeople are essential. We remain committed to exceeding expectations and providing outstanding service. If you have further needs or questions, please don't hesitate to reach out. Thank you for your trust in Maintracts Services Ltd.

Neil Kernohan 2026.01.26

     

Stopcock repair I live in Streatham. After another plumber botched a stopcock replacement for my flat, Maintracts booked me in quickly for today. Darryl from Maintracts came punctually this afternoon, identified the problem, sealed both compression nuts properly, and left me with a fully functional stopcock. Darryl delivered a first class customer service.
Date of experience: 26 January, 2026

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Neil Kernohan 2026.01.26

     

I live in Streatham. After another plumber botched a stopcock replacement for my flat, Maintracts booked me in quickly for today. Darryl from Maintracts came punctually this afternoon, identified the problem, sealed both compression nuts properly and left me with a fully functional stopcock. Darryl is very personable and delivered a first class customer service.

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Reply from Maintracts Services Ltd

Dear Neil Kernohan, we sincerely appreciate your encouraging feedback and the five-star rating. It's wonderful to know that Darryl provided you with efficient and professional service. We aim to quickly resolve any issues and provide seamless solutions to our customers. If there's anything more we can assist you with, please feel free to get in touch. Your satisfaction is our top priority at Maintracts Services Ltd.

Chris 2026.01.26

     

So happy with the experience. This was the third company we have had to look at the issue, the first two (sent by our insurers) could not solve the problem and gave us expensive solutions. We decided to go for our own contractor and try Maintracts because we had a good experience with them for our boiler service last year. Darryl understood the problem quickly, had all the tools to do the job and now we have a working boiler again! Would definitely recommend Maintracts and Darryl. Top service and nice people.

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Reply from Maintracts Services Ltd

Dear Chris, thank you ever so much for your wonderful review and the five-star rating. We are delighted to hear about your positive experience and satisfied that Darryl could quickly resolve your issue. At Maintracts Services Ltd, we strive to offer prompt and effective solutions to our valued customers. Your confidence in us is highly appreciated, and we are thrilled you would recommend our services. Should you need any further assistance, please do not hesitate to contact us. We value your feedback and look forward to serving you again in the future.

Simon R 2026.01.23

     

William from Maintracts was excellent and quickly found and fixed a problem that had been overlooked by our other drain company 4 separate times. We are smell free for the first time in a year and I can’t tell you how grateful and relieved we are! Logan also came out to clean/descale and survey our system and also did a great job. It was a pleasure to deal with Maintracts and their highly professional Engineers who take well deserved pride in a job well done.

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Reply from Maintracts Services Ltd

Dear Reviewer, we sincerely appreciate your glowing review and the excellent rating. It is wonderful to know that William and Logan provided the service and expertise you needed. At Maintracts Services Ltd, maintaining high standards is our priority, and we are pleased that you found our engineers outstanding. Your satisfaction and the relief you mentioned make our work truly rewarding. Whenever you need further assistance, please feel free to reach out to us. We look forward to the opportunity of serving you again.

Lisa Sinclair 2026.01.20

     

Malcolm, Darryl and Oliver all supplied an excellent service which I am unable to fault.

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Reply from Maintracts Services Ltd

Dear Lisa Sinclair, we are very grateful for your outstanding review and perfect rating. It is delightful to learn that Malcolm, Darryl and Oliver delivered a service that met your expectations. At Maintracts Services Ltd, we strive to uphold excellence and ensure customer satisfaction in every interaction. Your feedback motivates our team to continue delivering exceptional service. Should you require our assistance in the future, please do not hesitate to contact us. We look forward to serving you again.

Lee Webb 2026.01.14

     

I joined Make Me Local 13 months ago, my rankings did drop in significantly in certain areas. Was with my previous marketing company for nine years, so I understand that rebuilding strong Google rankings would take time and patience. From the outset the owner Nathan was extremely informative and transparent which gave me confidence in the process. Thirteen months on, the improvement has been significant. My rankings are now much higher, and I’m on page one in almost every area, which speaks volumes for itself. Equally important to the results is the level of customer service. Communication is excellent, my account manager Sue always responds promptly and is also friendly, professional, and very informative. I’ve never looked back since joining and I’m looking forward to continuing this strong working relationship with Make Me Local, would highly recommend MML. Alfies Driving School

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Reply from Maintracts Services Ltd

Thank you for the fantastic review, Alfie. Lovely to hear that you’ve seen such strong improvements in your rankings and visibility over the past year. We know rebuilding rankings can take time, so it’s brilliant to see the results paying off. We’ll be sure to pass your feedback on to Nathan and Sue. Your feedback means a lot and we’re excited to keep building on these results together.

2026.01.10

10

Excellent Heating Engineers Maintracts are excellent heating engineers. Over the last 3 years I have been using Maintracts for a rental property. The work has included boiler servicing, gas safety certificates and ad hoc boiler repairs. Their service engineers and admin team are experienced and efficient in carrying out work. Malcolm, who is part of the team, is exceptional at identifying the cause of issues and resolving them. I will definitely use this company again and would recommend.

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Afia Nsia 2026.01.10

     

Maintracts are excellent heating engineers. Over the last 3 years I have been using Maintracts for a rental property. The work has included boiler servicing, gas safety certificates and ad hoc boiler repairs. Their service engineers and admin team are experienced and efficient in carrying out work. Malcolm, who is part of the team, is exceptional at identifying the cause of issues and resolving them. I will definitely use this company again and would recommend.

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Reply from Maintracts Services Ltd

Dear Afia Nsia, we truly appreciate your superb review and high rating. It is wonderful to know that you are satisfied with our heating services and that our team's expertise has consistently met your expectations. We are committed to maintaining these standards and are glad to have your trust for future needs. Your recommendations mean a great deal to us. Please feel free to reach out whenever you need our services. We eagerly anticipate the opportunity to assist you again.

Lauren Moran 2026.01.03

     

Excellent service from Malcolm, very helpful and helped get my boiler fixed ASAP!

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Reply from Maintracts Services Ltd

Dear Lauren Moran, your outstanding review is greatly valued. It’s a pleasure to hear about your positive experience with Malcolm, as our team strives to ensure prompt and efficient service. We remain committed to excellence and are delighted to know we met your expectations. Thank you for choosing our services and for your kind words. We look forward to assisting you with any future requirements. Please don’t hesitate to contact us if you need further assistance.

cswalcock 2026.01.03

     

Daniel from Maintracts was brilliant, he was polite, punctual and super assured with the job. He identified the problem very quickly and offered a variety of solutions. I would have no hesitation in recommending Maintracts .

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Reply from Maintracts Services Ltd

Dear cswalcock, thank you immensely for your delightful feedback. It is heartening to know that Daniel impressed you with his professionalism and ability to handle tasks effectively. We are dedicated to delivering exceptional service and your assurance in recommending us is highly valued. Please feel free to reach out for any further assistance you may require. We look forward to serving you again in the future.

2025.12.27

10

Quick and knowledgeable! I had a boiler issue this morning with low pressure (E119) and no hot water, and he was incredibly helpful and professional. He took the time to talk me through the problem clearly and patiently, and helped me get everything sorted quickly. Really knowledgeable, calm, and reassuring — especially when you’re stressed about having no hot water. I’d definitely recommend and would happily contact him again.

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Charmi Pl 2025.12.27

     

I had a boiler issue this morning with low pressure (E119) and no hot water, and he was incredibly helpful and professional. He took the time to talk me through the problem clearly and patiently, and helped me get everything sorted quickly. Really knowledgeable, calm, and reassuring — especially when you’re stressed about having no hot water. I’d definitely recommend and would happily contact him again.

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Reply from Maintracts Services Ltd

Dear Charmi Pl, thank you very much for sharing your wonderful review. We are pleased to learn that our staff could resolve the boiler issue efficiently for you. Providing a professional and reassuring service is always our priority, especially in stressful situations like having no hot water. Your recommendation means a great deal to us. Should you need any further assistance, please do not hesitate to contact us. We are here to help.

Tanya 2025.12.23

     

Excellent service from Toby and Oliver replacing my old electric store hot water systems. Highly recommended.

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Reply from Maintracts Services Ltd

Dear Tanya, we sincerely appreciate you taking the time to share your experience with Toby and Oliver. It is immensely gratifying to know that you found our service to be excellent and that we successfully addressed your hot water needs. Your high recommendation holds significant value for us, motivating us to maintain our standards. If you require further assistance, please feel free to reach out. We are always available to help.

Pia Misra 2025.12.13

     

A big thank you to Ed! We tried to fix an error message on our boiler ourselves but then at the very last step, the knob got stuck. Ed was so responsive and came over within minutes to make such a tiny fix which allowed us to have hot water and heating in on a cold December day.

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Reply from Maintracts Services Ltd

Dear Pia Misra, we are genuinely grateful for your kind words. It's wonderful to know that Ed was able to assist you so promptly and efficiently. Ensuring our clients have reliable heating and hot water is a top priority for us, especially during those chilly days. Should you need further assistance, please don't hesitate to get in touch. We are committed to maintaining the highest standards of service.