I got in touch with the team at Lords Jewellers via WhatsApp after losing my wedding ring whilst swimming in a lake.
I wanted to have one made that was as close to my original as possible, including replicating an engraving inside to match the font style to one inside my wife’s ring. Russell, Josh and the team were extremely helpful and went out of their way to make sure I not only had the new ring in time for my 10 year wedding anniversary, but that it was also sandblasted like the original, which I really appreciate. I would not hesitate to go to Lords again for any jewellery I need in future.
The ring is a 5mm medium flat 9ct yellow gold sandblasted men’s ring, approx 5.4grams.
I cannot recommend Lords enough, I use this shop time and time again and never bother looking elsewhere, there is just no need too.
Bobby has recently made my mums wedding ring into a beautiful heart shaped pendant that is attached to a necklace that i always wear, and I truly cannot be happier, the service from start to finish is impeccable with total understanding of what i wanted.
Huge thanks to ALL the team there ❤️❤️
I had an absolutely fantastic experience at this jewellery shop. The customer service was genuinely perfect from start to finish. The team supported me every step of the way while I was choosing the right ring, taking the time to understand exactly what I was looking for without ever making me feel rushed or pressured into a decision.
They were patient, knowledgeable, and incredibly helpful, answering all my questions and guiding me through the process with real care and professionalism. It made what could have been a stressful decision feel easy and enjoyable.
Thanks to their support, I found the perfect ring, and I couldn’t be happier with both the purchase and the overall experience. I would highly recommend this shop to anyone looking for quality jewellery and outstanding customer service.
I recently had a signet ring made for my daughter. I dealt with Bob, who was very professional and helpful, with the design / engraving etc. The finished product exceeded expectation, I'm very pleased with the end result. I'd have no problem recommending this company to anyone looking for any specialist jewelry, particularly the design and manufacture...5 star....!
We were recommended Lords by a family friend to create a wonderful keepsake of my parents’ ashes in a ring. Russell and his son Bob were very compassionate and respectful, and clearly took a lot of pride and professional expertise in the job that they did. We would definitely recommend them, in particular for anyone seeking personalised jewellery. Thank you again, Russell and team
I have just collected a humble repair . I was met with very attentive professional care and of course totally distracted by exquisite jewellery pieces! Just beautiful.
Thank you Russell, my son is so happy he can wear his necklace and cross with confidence knowing it’s safe now. You’ll never know just how much that meant . Extensive knowledge, and skill along with tentative customer service and genuine family business values what a team you are. Lovely meeting you and talking to you . Lords has been a very positive first visit and most certainly not the last! Thank you again , I’m so happy . Warm regards Jo
I am lucky enough to have known the Lord family for many years now, in which I have followed and seen the incredible jewellery they are able to create. When I decided to propose to my girlfriend (fiance now) there was never any doubt who I would trust with such an important piece of jewellery. Although me and my fiance moved to Dubai just over 3 years ago, the decision for the Lord family to make our engagement ring was a certain. The time and effort Bob gave me and gives to all is customers is remarkable along with the level of professionalism. There was never anything that could not be done and Bob also spent a long time explaining the different types/cuts of diamonds and the different options available for my price point. For me it was always about quality and the Lord family are at the forefront of this.
When I saw the finished product it was a very emotional moment for me and my fiance, it was better than I could ever had imagined.
Even if you are not based locally or not even in the UK, nothing is out of reach for Lord jewellers. I recommend them to anyone who is serious about buying a sentimental piece of jewellery. Thank you for everything!
Lots of love Phillip and Laura.