Loose Grown Diamond

Loose Grown Diamond Reviews

Excellent rating
     
5.0 | 1585 reviews
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Loose Grown Diamond
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Reviews

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5.0

| 1585 total

1527 pcs
49 pcs
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Robert Wise
Robert Wise 2026.04.05
     
Great experience, great prices, easy return process
J J
J J 2026.04.03
     
I'll be honest, many may have some worries working with companies online, especially for a large purchase like this. If I'm being honest, LGD has made the process of my custom design so seamless! Yes, I had gone back and forth in figuring out the correct design that I had wanted, but like anything else in life, if you want it done correctly, you take your time. Anyways, If you're considering LGD, please do so, they will do an incredible job and the price is also unbeatable - trust me, I put in a ton of man hours into this!
Rashad Tyler
Rashad Tyler 2026.04.03
     
I have bought several items from this company and I was happy with each purchase I have made. I also recently had an item customized and I had no clue they would do that. One of their customer service reps guided me through the quick process and my order was in within minutes. The final product was also absolutely wonderful. I will continue to buy from this company.
Jonathan Myers
Jonathan Myers 2026.04.01
     
Everything went seamless, from the time I ordered the diamond to getting it set in a band. The Diamond is beautiful and the prices are better than anywhere else! I am very happy with my purchase and now I have friends and family looking at getting their diamonds here!
Reply from Loose Grown Diamond
Hey Jonathan,

Thank you so much for your wonderful feedback!

We’re thrilled to hear that everything went seamlessly from selecting your diamond to having it set in a band. It’s especially great to know you’re happy with the beauty of your diamond and the value you received.

Your recommendation to friends and family truly means the world to us—we’re so grateful for your trust and support!

We look forward to assisting you and your loved ones in the future.

Thank you for choosing Loose Grown Diamond.

Best wishes,
Patrick
Certified Diamond Expert
Loose Grown Diamond
Betsy Soos
Betsy Soos 2026.03.31
     
Wow, this company was so easy to work with and great when it came to returning/exchanging a stone I ordered for a different one. Their communication was above and beyond and made the process so seamless. I would definitely order from them again!
Reply from Loose Grown Diamond
Hey Betsy,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you found our team easy to work with and that the return/exchange process was smooth and hassle-free. Providing clear communication and flexibility is something we truly prioritize, so it’s great to know that stood out in your experience.

Your kind words mean a lot to us, and we truly appreciate your trust. We look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Zzz W
Zzz W 2026.03.31
     
Price is very competitive at LGD, and great communication, very responsive customer service. However, I wish the quality control at LGD was better. The video for the final product looked great, but when I received it, I noticed a bit of discolouration and some rough edges on the halo. Because I’m not US based, so I had to take the ring to a local jeweller to get it fixed. The good thing is LGD was very supportive throughout the process and reimbursed the cost. Overall I’m very happy with LGD as the same type of lab grown ring will cost 3x as much in Australia, so a little compromise on its setting quality is okay for me.
Reply from Loose Grown Diamond
Hey there,

Thank you so much for your detailed and honest feedback—we truly appreciate it!

We’re glad to hear that you were happy with our pricing, communication, and overall customer service. It also means a lot to know that our team was able to support you and resolve the issue by reimbursing the repair cost.

We sincerely apologize for the condition you noticed upon delivery. In some cases, minor issues such as slight discoloration or rough edges can occur during transit and handling, even after thorough quality checks prior to shipment. That said, your feedback is very important to us, and we will continue working on improving our quality control processes to minimize such occurrences.

We truly appreciate your understanding, especially given the challenges of international service, and we’re happy that the overall experience still met your expectations. Thank you again for your trust and support—we look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Jacqueline Scheirer
Jacqueline Scheirer 2026.03.30
     
LGD’s support team went above and beyond to help me with my order. I lost my ring and had to use my insurance to buy its replacement. The insurance company was not easy to work with but LGD helped me every step of the way. I absolutely my ring and am grateful for their support.
Reply from Loose Grown Diamond
Hey Jacqueline,

Thank you so much for sharing your experience!

We’re truly sorry to hear about your original ring, but we’re so glad we could support you through the replacement process. We understand how challenging it can be to navigate insurance, and it means a lot to know our team was able to help every step of the way.

Most importantly, we’re delighted to hear that you love your new ring that’s what matters most to us.

We truly appreciate your trust and kind words, and we’re always here whenever you need us in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Andrew A
Andrew A 2026.03.30
     
Very pleased and happy with my purchase with them. Ordering process was very seamless and customer service was really attentive in answering all my questions and concerns
Reply from Loose Grown Diamond
Hey Andrew,

Thank you so much for your kind feedback!

We’re delighted to hear that you’re pleased with your purchase and that the ordering process felt seamless. It’s also wonderful to know our team was attentive in addressing all your questions and concerns—that’s exactly the experience we aim to provide.

We truly appreciate your support and look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Makayla Davis
Makayla Davis 2026.03.30
     
My ring is everything I wanted!! The exact diamond and the exact setting for a great price. They kept me updated along the way and made the process so easy and smooth!!
Reply from Loose Grown Diamond
Hey Makayla,

Thank you so much for your wonderful feedback!

We’re absolutely delighted to hear that your ring is everything you wanted from the exact diamond to the perfect setting and at a great value. It’s especially great to know that our updates and support made the entire process smooth and easy for you.

Your happiness means everything to us, and we truly appreciate your trust. We look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Matthew Moore
Matthew Moore 2026.03.28
     
I very much enjoyed the shopping experience for a loose stone, being able to see each stone, its certificate, dimensions etc. I love the price I paid and very happy with the stone I got. The only reason I don't rate it as 5 stars is the slow update process on the website. I waited 2 weeks wihtout update and as I talked with them on online chat I got the update that it had shipped. Just days later I got the stone in hand. Otherwise a very happy experience, & I will use this company again for loose stones.
Reply from Loose Grown Diamond
Hey Matthew,

We’re delighted to hear that you enjoyed the shopping experience and found value in being able to view each diamond’s certificate, dimensions, and details. It’s great to know you’re happy with your stone and the price you received.

We’d also like to sincerely thank you for your patience regarding the delay in updates. To provide some transparency, your diamond was sourced from one of our partner manufacturers based in Hong Kong. In this case, there was a delay on the supplier’s side in responding to us, which extended the timeline more than expected and impacted the update frequency on our website.

As part of our platform, we’ve recently expanded our network to include over 1.5M+ certified lab-grown diamonds through global partners. While this allows us to offer a much wider selection and competitive pricing, it also means we don’t hold all diamonds in our physical inventory. Once an order is placed, we coordinate with our vendors to secure the specific diamond, which typically takes 24–48 business hours. Since many of these vendors are overseas, this process is standard across the industry—even large retailers operate similarly rather than holding massive inventory.

In your case, the delay occurred because the manufacturer was slower to respond than usual. However, as soon as the diamond arrived at our New York office, we ensured it was promptly shipped out to you without any further delay.

We truly appreciate your understanding and your valuable feedback—it helps us improve both our communication and processes. We’re so glad to hear that overall you had a happy experience, and we look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Patrick
Certified Diamond Expert
Loose Grown Diamond
Nick Bortolussi
Nick Bortolussi 2026.03.27
     
beautiful ring and great buying process from start to finish. communication very good.
Reply from Loose Grown Diamond
Hey Nick,

Thank you so much for your kind feedback!

We’re delighted to hear that you love your ring and had a great experience from start to finish. It’s wonderful to know that our communication met your expectations throughout the process.

We truly appreciate your support and look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Kareem AbuShabaan
Kareem AbuShabaan 2026.03.26
     
Great customer service, highly responsive and made me a happy customer. Will certainly use them again.
Reply from Loose Grown Diamond
Hey Kareem,

Thank you so much for your kind words!

We’re thrilled to hear that our responsiveness made your experience a positive one and that you’re happy with our service. That’s exactly what we strive for.

We truly appreciate your support and look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
john crucianelli
john crucianelli 2026.03.25
     
The diamond and gold ring I received from Loose Grown Diamond is absolutely stunning, with impeccable pave-set round diamonds and 14K gold craftsmanship. From the initial CAD design review to the thorough quality checks, the entire process was seamless and incredibly professional. The personalized support from James, Lauren, and Susan made me feel completely confident in my purchase.
Reply from Loose Grown Diamond
Hey John,

Thank you so much for your wonderful and detailed feedback!

We’re absolutely delighted to hear how much you love your diamond and 14K gold ring. It’s great to know that the pavé setting and overall craftsmanship met your expectations, and that you found the entire process from CAD design to final quality checks seamless and professional.

We’ll be sure to share your kind words with James, Lauren, and Susan they’ll be thrilled to know they made such a positive impact on your experience.

Your confidence in us means everything, and we truly appreciate your trust. We look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Patrick
Certified Diamond Expert
Loose Grown Diamond
Garhet Salminen
Garhet Salminen 2026.03.25
     
I had a great experience with Loose Grown Diamonds. They made my girlfriend’s engagement ring and the whole process was smooth from start to finish. I was on a tight timeline and let them know I needed the ring quickly, and they went above and beyond to make sure it arrived in time. Even when a small issue came up during the process, their team communicated with me the entire way and kept me updated, which I really appreciated. The customer service was excellent and the ring turned out amazing. I’d definitely recommend Loose Grown Diamonds to anyone looking for a high-quality ring and a team that genuinely cares about their customers.
Reply from Loose Grown Diamond
Hey Garhet,

Thank you so much for your thoughtful and detailed review!

We’re truly honored to have been part of such a special moment in your life. It’s wonderful to hear that your experience from start to finish was smooth and that our team could accommodate your tight timeline to ensure everything arrived just in time.

We also really appreciate your understanding when the small issue came up, and we’re glad our communication helped keep you informed and reassured throughout the process.

Hearing that the ring turned out amazing and that you’d recommend us means the world to our team. Thank you again for your trust we look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Reckiio
Reckiio 2026.03.25
     
Picking out a diamond for the engagement ring was a fun process being able to view all of the options available. There was an issue I encountered where I accident placed two orders for the same diamond, but I called customer service and it was resolved immediately. I had a good experience overall and the ring came out great.
Reply from Loose Grown Diamond
Hey Reckiio,

Thank you so much for sharing your experience!

We’re glad to hear that you enjoyed the process of selecting your diamond and exploring all the available options—it’s great to know it was a fun and exciting journey for you.

We’re also happy our customer service team could quickly resolve the duplicate order and make everything smooth and hassle-free. That’s exactly the kind of support we aim to provide.

It’s wonderful to know that your ring turned out great and met your expectations. We truly appreciate your trust and look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Savario Jenkins
Savario Jenkins 2026.03.24
     
Great experience with Loose Grown Diamonds. Communication was super fast the whole time and they kept me updated throughout. Shipping was quick too — got to Florida from New York in 3 days. They even helped switch my delivery to a pickup location which I really appreciated.
Reply from Loose Grown Diamond
Hey Savario,

Thank you so much for your kind feedback!

We’re delighted to hear that you had a great experience with us and that our communication and updates kept everything smooth throughout the process. It’s also wonderful to know your shipment arrived quickly and that our team could assist in arranging a convenient pickup location for you.

Your satisfaction means a lot to us, and we truly appreciate your support. We look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
paul spijkers
paul spijkers 2026.03.21
     
Great experience. Fair prices compared to other sellers. Exceptional customer service; they kept me constantly informed by email as to the status of my order. They have a very quick response time to any questions I had. Beautiful product!
Reply from Loose Grown Diamond
Hey Paul,

Thank you so much for your wonderful feedback!

We’re delighted to hear that you had a great experience with us and found our pricing fair and competitive. Keeping you informed throughout the process and responding quickly to your questions is something we truly prioritize.

It’s especially rewarding to know that you’re happy with the final product that means everything to us!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Patrick
Certified Diamond Expert
Loose Grown Diamond
Micah Burkett
Micah Burkett 2026.03.20
     
I purchased my lab diamond engagement ring from Loose Grown Diamonds and I couldn’t be happier! I realized I needed it sooner than the deliver date and I was able to work with the company to get it here on time. They were responsive and communicated very well and I will order from them for any future diamond or jewelry needs!
Reply from Loose Grown Diamond
Hey Micah,

Thank you so much for your wonderful review!

We’re thrilled to hear that you’re so happy with your lab diamond engagement ring. It’s especially great to know that our team was able to accommodate your timeline and ensure your ring arrived when you needed it.

Providing clear communication and responsive support is something we truly value, so your feedback means a lot to us. We’re honored to have been part of such a special purchase and truly appreciate your trust.

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Tess Sibcy
Tess Sibcy 2026.03.20
     
I recently purchased the East West Marquise Eternity Band in 14K white gold (1.1ct, ring size 6.00) from Loose Grown Diamond, and I would like to share my experience in detail for others who may be considering ordering jewelry online. Initially, I had some hesitation about making such a significant purchase through a website rather than in person. Fine jewelry is a meaningful investment, and without the ability to see the piece firsthand, I was understandably cautious. However, from the moment I placed my order, those concerns quickly began to ease. Loose Grown Diamond demonstrated exceptional communication throughout the entire process. I was consistently updated on the status of my ring—from production to shipment—which eliminated any uncertainty or guesswork. This level of transparency made me feel confident and reassured at every stage. Additionally, their customer service went above and beyond when I realized that the delivery was scheduled for a time when I would be out of town. Upon contacting them, they were more than accommodating; they arranged to hold the shipment and ensured that the ring would be delivered the day after my return. This thoughtful attention to detail and willingness to work around my schedule truly set them apart. As for the ring itself, I could not be more pleased with the quality. The craftsmanship is excellent, and the diamonds are beautifully set and exceptionally brilliant. The East West marquise design is elegant and distinctive, and I have received numerous compliments—not only from friends and family but also from strangers who have noticed its sparkle and unique style. Overall, this experience exceeded my expectations. The combination of outstanding customer service, clear communication, and high-quality craftsmanship from Loose Grown Diamond has left a lasting impression. I would confidently recommend this website to anyone searching for fine jewelry, especially those who may be hesitant about purchasing online. My experience proves that it can be both a seamless and highly satisfying process.
Reply from Loose Grown Diamond
Hey Tess,

Thank you so much for taking the time to share such a detailed and thoughtful review!

We completely understand the initial hesitation when making a meaningful purchase like fine jewelry online, so it’s incredibly rewarding to hear that our communication and transparency helped put you at ease throughout the process. Keeping you informed every step of the way is something we truly prioritize.

We’re especially glad we could accommodate your delivery schedule and ensure everything arrived at the perfect time. Your appreciation for these details truly means a lot to our team.

It’s wonderful to hear how much you love your East West Marquise Eternity Band. The marquise design is both elegant and distinctive, and we’re delighted that it’s receiving so many compliments and bringing you joy.

Your kind words about our craftsmanship, service, and overall experience mean everything to us. Thank you for your trust and for recommending us it truly means a lot.

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond
Peter Aldrian
Peter Aldrian 2026.03.20
     
I had a great experience. I got fast responses. I had to wait quite a while for tax clearance, but that’s on side of the tax office and not on lgd.
Reply from Loose Grown Diamond
Hey Peter,

Thank you for sharing your experience!

We’re glad to hear you had a great overall experience and found our responses fast and helpful. We truly appreciate your patience regarding the tax clearance delay, and we’re grateful for your understanding that it was outside of our control.

It means a lot to have your support, and we look forward to assisting you again in the future!

Thank you for choosing Loose Grown Diamond.

Best wishes,
Jean
Engagement Ring & Diamond Specialist
Loose Grown Diamond

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