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Loose Grown Diamond’s customer service is on another level. It feels like I’m talking to a close friend, always keeping me updated on everything. If I have a question, they reply within seconds. They’re consistently kind and genuinely appreciative of your business. A fast, professional, and thoughtful team. Thank you for your help and understanding.
I had a great experience with Loose Grown Diamond. The reason I chose this business is the low prices, but the reason I will use this business again is because of the great customer service. If you are on the fence, you should go through with your purchase. I ended up having to return the diamond due to a miscommunication with my wife and I was thrilled to learn that the return process was super quick and easy. Their representatives are extremely helpful and get back to you quickly.
Buy from Loose Grown Diamond with peace of mind that they truly want you to be satisfied with your purchase!
Reply from Loose Grown Diamond
2025.12.03
Hey Aubrey,
Thank you so much for sharing your experience! We’re delighted to hear that while our pricing initially drew you in, it was our customer service that made your experience truly memorable.
We’re glad the return process was quick and easy, and that our team could assist you promptly and helpfully throughout. Your kind words about our dedication to customer satisfaction mean a great deal to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for sharing your experience! We’re delighted to hear that while our pricing initially drew you in, it was our customer service that made your experience truly memorable.
We’re glad the return process was quick and easy, and that our team could assist you promptly and helpfully throughout. Your kind words about our dedication to customer satisfaction mean a great deal to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
I recently had the pleasure of interacting with Loose Grown Diamond, and I couldn't be happier with the experience. From the moment I reached out, the service was incredibly prompt and helpful.
What really set this experience apart was the team. The staff is outstanding, professional, knowledgeable, and genuinely eager to assist. They went above and beyond to ensure all my needs were met, making the entire process seamless and pleasant for all three of my orders. I will be returning in the future and
I highly recommend Loose Grown Diamonds.
Reply from Loose Grown Diamond
2025.12.03
Hey Colin,
Thank you so much for your kind and thoughtful review! We’re thrilled to hear that your experience with us was seamless and enjoyable from start to finish.
Our team will be delighted to know that their professionalism, knowledge, and dedication made such a positive impact across all three of your orders. Providing attentive, above-and-beyond service is something we truly care about, and your appreciation means a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your kind and thoughtful review! We’re thrilled to hear that your experience with us was seamless and enjoyable from start to finish.
Our team will be delighted to know that their professionalism, knowledge, and dedication made such a positive impact across all three of your orders. Providing attentive, above-and-beyond service is something we truly care about, and your appreciation means a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
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fast shipping, quick process and a satisfied customer
Reply from Loose Grown Diamond
2025.12.03
Hey Victor,
Thank you so much for your kind feedback! We’re delighted to hear that the shipping was fast, the process was smooth, and that you’re a satisfied customer.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your kind feedback! We’re delighted to hear that the shipping was fast, the process was smooth, and that you’re a satisfied customer.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
The engagement marquise diamond that I received from Loose Grown Diamond was absolute perfection. I previously purchased diamond earrings from this company so I know their quality is great. I could not be happier with my purchase and would recommend Loose Grown Diamond to anyone in the market!
Reply from Loose Grown Diamond
2025.12.03
Hey Anthony,
Thank you so much for your wonderful review! We’re thrilled to hear that your engagement marquise diamond exceeded your expectations and that you’re delighted with its quality.
It’s especially meaningful to hear that, as a returning customer, our consistency in quality continues to impress you. Your recommendation truly means a lot to us, and we’re honored to have been part of such a special purchase.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your wonderful review! We’re thrilled to hear that your engagement marquise diamond exceeded your expectations and that you’re delighted with its quality.
It’s especially meaningful to hear that, as a returning customer, our consistency in quality continues to impress you. Your recommendation truly means a lot to us, and we’re honored to have been part of such a special purchase.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
I heard of Loose grow diamond via Reddit. It came highly recommended as a go to place for best prices on a loose stone. They made searching for the perfect stone super easy. I was looking for a marquise shaped diamond with some specific characteristics and the options LGD has for searching made it super easy to narrow it down. They followed up with me and made the experience super easy.
Reply from Loose Grown Diamond
2025.12.03
Hey Gil,
Thank you so much for sharing your experience! We’re delighted to hear that you found us through Reddit and that our reputation and pricing lived up to your expectations.
It’s wonderful to know that our search tools made it easy for you to find the perfect marquise diamond with the exact characteristics you were looking for. We’re also glad our team’s follow-up and support helped make the entire process smooth and effortless.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for sharing your experience! We’re delighted to hear that you found us through Reddit and that our reputation and pricing lived up to your expectations.
It’s wonderful to know that our search tools made it easy for you to find the perfect marquise diamond with the exact characteristics you were looking for. We’re also glad our team’s follow-up and support helped make the entire process smooth and effortless.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
I absolutely love my ring and diamond hoop earrings! The craftsmanship is stunning, and both pieces are everything I hoped for and more. The entire process was incredibly easy from start to finish. The team kept me updated every step of the way and made sure I understood any adjustments that needed to be made, like adding a hidden halo to support my diamond size, which I truly appreciated. Their attention to detail and communication made the experience stress-free and enjoyable. I could not be happier with my jewelry or the service I received!
Reply from Loose Grown Diamond
2025.12.03
Hey Dawn,
Thank you so much for your amazing review! We’re thrilled to hear how much you love your ring and diamond hoop earrings. Knowing the craftsmanship exceeded your expectations and that both pieces are everything you hoped for truly means the world to us.
We’re also glad the process felt easy and transparent, and that our updates including explaining the hidden halo addition helped you feel confident and supported throughout. Your appreciation for our attention to detail and communication is incredibly rewarding for our team.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your amazing review! We’re thrilled to hear how much you love your ring and diamond hoop earrings. Knowing the craftsmanship exceeded your expectations and that both pieces are everything you hoped for truly means the world to us.
We’re also glad the process felt easy and transparent, and that our updates including explaining the hidden halo addition helped you feel confident and supported throughout. Your appreciation for our attention to detail and communication is incredibly rewarding for our team.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
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Highly recommended! Customer service was amazing and highly responsive. Shout out to Susan for helping make the experience smooth despite me asking for multiple adjustments and for making sure the ring arrived on time.
Reply from Loose Grown Diamond
2025.12.03
Hey Victor,
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our customer service. Susan will be so happy to know her support and responsiveness helped make everything smooth, even with multiple adjustments.
We’re especially glad that your ring arrived right on time. Your kind words and recommendation truly mean a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your wonderful review! We’re delighted to hear that you had such a positive experience with our customer service. Susan will be so happy to know her support and responsiveness helped make everything smooth, even with multiple adjustments.
We’re especially glad that your ring arrived right on time. Your kind words and recommendation truly mean a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Loved getting my ring with LooseGrown. They were able to take all my wants and ideas and incorporate them into the perfect engagement ring. Beautiful all around. Shipping to the US took about a month, but then, as soon as they got it in New York, they had it shipped to me in about a day.
Reply from Loose Grown Diamond
2025.11.30
Hey John,
Thank you so much for your lovely review! We’re thrilled to hear that our team was able to bring all your ideas together and create the perfect engagement ring for you. Knowing that the final piece turned out beautifully truly means a lot to us.
We appreciate your patience with the international shipping timeline, and we’re glad the final delivery to you was quick once it arrived in the U.S.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your lovely review! We’re thrilled to hear that our team was able to bring all your ideas together and create the perfect engagement ring for you. Knowing that the final piece turned out beautifully truly means a lot to us.
We appreciate your patience with the international shipping timeline, and we’re glad the final delivery to you was quick once it arrived in the U.S.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Easy smooth transaction. I received what I ordered. It was a beautiful diamond. Shipping was quick. Will use again for future purchases
Reply from Loose Grown Diamond
2025.11.30
Hey there,
Thank you so much for your kind review! We’re delighted to hear that your experience was smooth and that the diamond you received was just as beautiful as expected.
It’s wonderful to know the shipping was quick and that you’re considering us for future purchases we truly appreciate your trust.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your kind review! We’re delighted to hear that your experience was smooth and that the diamond you received was just as beautiful as expected.
It’s wonderful to know the shipping was quick and that you’re considering us for future purchases we truly appreciate your trust.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
The Round Diamond Halo Stud earrings are incredibly sparkly and beautiful, and the quality is really high. The diamonds are impeccable and the gold polish is stunning. When I received them, I immediately fell in love and wore them for my wedding photo shoot. Although I had some shipping issues with my order, the customer service was excellent, they were very responsive and kept me updated throughout the process.
Reply from Loose Grown Diamond
2025.11.30
Hey Yuki,
Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the Round Diamond Halo Stud earrings and that their sparkle, craftsmanship, and gold finish exceeded your expectations. It’s truly special to know you wore them for your wedding photo shoot that means so much to us.
We appreciate your patience regarding the shipping issues, and we’re glad our customer service team was able to support you promptly and keep you updated throughout the process.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your wonderful feedback! We’re delighted to hear that you loved the Round Diamond Halo Stud earrings and that their sparkle, craftsmanship, and gold finish exceeded your expectations. It’s truly special to know you wore them for your wedding photo shoot that means so much to us.
We appreciate your patience regarding the shipping issues, and we’re glad our customer service team was able to support you promptly and keep you updated throughout the process.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
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They were nothing short of fantastic when it came to helping me with my ring purchase, even after selecting a ring with a diamond and setting , I was able to change my order with no inconvenience whatsoever and still received it within the required shipping window, nothing but amazing service from these guys! Highly recommend to use them for all your needs
Reply from Loose Grown Diamond
2025.11.30
Hey Gaetano,
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team was able to support you throughout your ring purchase and make the process smooth, even when changes were needed after your initial selection.
It’s great to know that everything was adjusted without any inconvenience and still arrived within your required timeframe. Providing amazing service is our top priority, and your kind words truly mean a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your wonderful feedback! We’re thrilled to hear that our team was able to support you throughout your ring purchase and make the process smooth, even when changes were needed after your initial selection.
It’s great to know that everything was adjusted without any inconvenience and still arrived within your required timeframe. Providing amazing service is our top priority, and your kind words truly mean a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
had a wonderful experience. i was able to customize during the process and had the jeweler recommend changes for the integrity of the ring. my ring is BEAUTIFUL and the process was really easy and quick. would totally recommend.
Reply from Loose Grown Diamond
2025.11.28
Hey Alexandra,
Thank you so much for your lovely review! We’re thrilled to hear that the customization process was smooth and that our jeweler’s recommendations helped ensure the strength and integrity of your ring.
It makes us so happy to know that your ring turned out BEAUTIFUL and that the entire experience felt easy and quick for you. Your recommendation truly means a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your lovely review! We’re thrilled to hear that the customization process was smooth and that our jeweler’s recommendations helped ensure the strength and integrity of your ring.
It makes us so happy to know that your ring turned out BEAUTIFUL and that the entire experience felt easy and quick for you. Your recommendation truly means a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
I recently bought a ring and a pair of earrings as a gift for my wife, and I couldn’t be happier with the purchase. The pieces are beautifully made, with great attention to detail, and they look even more stunning in real life than in the photos.
My wife absolutely loves them — the ring fits her perfectly, and the earrings suit her style wonderfully.
The quality is excellent, the packaging was elegant, and the delivery was fast and trouble-free. I’m very satisfied with this purchase and would definitely buy from this shop again.
Reply from Loose Grown Diamond
2025.11.28
Hey Anonim,
Thank you so much for sharing your wonderful experience! We’re delighted to hear that both the ring and earrings exceeded your expectations and looked even more stunning in person.
It’s lovely to know that your wife loves the pieces especially that the ring fits perfectly and the earrings match her style so well. Our team puts great care into craftsmanship, packaging, and timely delivery, so your appreciation truly means a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for sharing your wonderful experience! We’re delighted to hear that both the ring and earrings exceeded your expectations and looked even more stunning in person.
It’s lovely to know that your wife loves the pieces especially that the ring fits perfectly and the earrings match her style so well. Our team puts great care into craftsmanship, packaging, and timely delivery, so your appreciation truly means a lot to us.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
I have purchased several times from Loosegrown diamond. This recent purchase was a large elongated cushion cut that is beautiful. Their prices are very competitive and their selection is great. Shipping can be a bit slow, but customer service is great and responsive. I will return again, thank you for your great lab diamonds!
Reply from Loose Grown Diamond
2025.11.25
Hey Lovey,
Thank you so much for your continued trust in Loose Grown Diamond! We’re delighted to hear that your recent purchase, the elongated cushion cut, is beautiful and that you’re happy with our selection and pricing.
We appreciate your understanding regarding shipping times, and we’re glad our customer service could make the process smooth and responsive for you. We look forward to assisting you with your future purchases!
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your continued trust in Loose Grown Diamond! We’re delighted to hear that your recent purchase, the elongated cushion cut, is beautiful and that you’re happy with our selection and pricing.
We appreciate your understanding regarding shipping times, and we’re glad our customer service could make the process smooth and responsive for you. We look forward to assisting you with your future purchases!
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
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The team involved me in the whole process of crafting the perfect ring for me. I am super happy with the service they provided. The ring was super sparkly and matches beautifully with my wedding band! I am gonna repurchase more items from them!
Reply from Loose Grown Diamond
2025.11.25
Hey Meher,
Thank you so much for your wonderful feedback! We’re thrilled to hear that being part of the crafting process made your experience special and that your ring turned out sparkly and beautifully matched with your wedding band.
It means a lot to us that you’re already planning to purchase more, and we can’t wait to assist you again with your future pieces!
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your wonderful feedback! We’re thrilled to hear that being part of the crafting process made your experience special and that your ring turned out sparkly and beautifully matched with your wedding band.
It means a lot to us that you’re already planning to purchase more, and we can’t wait to assist you again with your future pieces!
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
The Support team at Loose Grown Diamond updated me at every opportunity and stage of the process. Quite honestly, I used my first purchase as a sort of “trial run” to see what the process was like and if the quality was high. After my first order, I can make my next, much more important, purchase with a lot more confidence! I really am looking forward to working with this team again
Reply from Loose Grown Diamond
2025.11.25
Hey Trey,
Thank you so much for your wonderful feedback! We’re thrilled to hear that being part of the crafting process made your experience special and that your ring turned out sparkly and beautifully matched with your wedding band.
It means a lot to us that you’re already planning to purchase more, and we can’t wait to assist you again with your future pieces!
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for your wonderful feedback! We’re thrilled to hear that being part of the crafting process made your experience special and that your ring turned out sparkly and beautifully matched with your wedding band.
It means a lot to us that you’re already planning to purchase more, and we can’t wait to assist you again with your future pieces!
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
I had a great experience working with Loose Grown Diamond on a custom ring design. Even though we ultimately didn’t move forward with the purchase, they still provided thoughtful CAD and 3D designs and were incredibly responsive throughout the process. Their no-pressure approach, quick turnaround time, and willingness to make revisions made the experience easy and enjoyable. I really appreciated their professionalism and customer service!
Reply from Loose Grown Diamond
2025.11.25
Hey Sasi,
Thank you so much for sharing your experience! We’re glad to hear that our team’s responsiveness, thoughtful designs, and no-pressure approach made the process smooth and enjoyable, even if you didn’t move forward with the purchase.
We truly appreciate your kind words about our professionalism and customer service. It means a lot to us that you had a positive experience, and we’d be delighted to assist you with any future custom designs.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you so much for sharing your experience! We’re glad to hear that our team’s responsiveness, thoughtful designs, and no-pressure approach made the process smooth and enjoyable, even if you didn’t move forward with the purchase.
We truly appreciate your kind words about our professionalism and customer service. It means a lot to us that you had a positive experience, and we’d be delighted to assist you with any future custom designs.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
I learnt every diamond is unique so buying diamonds isn't like buying mass-produced things, it will take some time to confirm that the stone belongs to you (~1 week). Although I had to choose another stone because what I selected originally was taken, Susan helped me go through the process very promptly and smoothly so I really appreciate it. Once the stone securing phase was done, the delivery was very smooth, I was able to get the tracking information and stayed home to receive my package with my signature. Overall a pleasant experience.
Reply from Loose Grown Diamond
2025.11.25
Hey Shane,
Thank you for sharing your thoughtful review! We’re glad to hear that Susan was able to guide you smoothly through the process and help you find the perfect stone.
It’s wonderful to know that the delivery process was seamless and that you felt informed and comfortable every step of the way. We truly appreciate your patience and understanding, and we’re delighted that your overall experience was pleasant.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
Thank you for sharing your thoughtful review! We’re glad to hear that Susan was able to guide you smoothly through the process and help you find the perfect stone.
It’s wonderful to know that the delivery process was seamless and that you felt informed and comfortable every step of the way. We truly appreciate your patience and understanding, and we’re delighted that your overall experience was pleasant.
Thank you for choosing Loose Grown Diamond.
Warm regards,
Karen
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