We have been extremely happy with our garden, glass balustrade, which was fitted in June 2022 by Peter.
This summer 2025 we noticed a few glass panels had started to slip. I didn’t need to worry, Peter being the honest, sincere guy that he is, replied consistently to messages; arranged a visit, communicated on day his expected eta. He arrived as arranged and rectified the issue, for Free!!! He also double checked the over panels (due to a supply issue with some rubber pads). I offered him some money for his time which he kindly declined. I’m very grateful to know there are still, honourable, genuine trades people around. Thank you again Peter for your time and expertise. I would highly recommend to others, Peter truly cares about the company and customer satisfaction.
Reply from London Glass and Balustrades | Glass Balustrade Installers Essex
2025.08.04
Hi Claire,
Thank you so much for your kind words — I really appreciate you taking the time to share this. I'm glad I could get everything sorted for you and that you're still enjoying the balustrade. It’s always important to me that my work stands the test of time and that my customers feel supported long after the job is done. Thanks again for your generosity and recommendation — it really means a lot.
Peter
Thank you so much for your kind words — I really appreciate you taking the time to share this. I'm glad I could get everything sorted for you and that you're still enjoying the balustrade. It’s always important to me that my work stands the test of time and that my customers feel supported long after the job is done. Thanks again for your generosity and recommendation — it really means a lot.
Peter