London Glass and Balustrades | Glass Balustrade Installers Essex Reviews

C N 2025.07.24

     

We have been extremely happy with our garden, glass balustrade, which was fitted in June 2022 by Peter. This summer 2025 we noticed a few glass panels had started to slip. I didn’t need to worry, Peter being the honest, sincere guy that he is, replied consistently to messages; arranged a visit, communicated on day his expected eta. He arrived as arranged and rectified the issue, for Free!!! He also double checked the over panels (due to a supply issue with some rubber pads). I offered him some money for his time which he kindly declined. I’m very grateful to know there are still, honourable, genuine trades people around. Thank you again Peter for your time and expertise. I would highly recommend to others, Peter truly cares about the company and customer satisfaction.

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Reply from London Glass and Balustrades | Glass Balustrade Installers Essex 2025.08.04

Hi Claire,

Thank you so much for your kind words — I really appreciate you taking the time to share this. I'm glad I could get everything sorted for you and that you're still enjoying the balustrade. It’s always important to me that my work stands the test of time and that my customers feel supported long after the job is done. Thanks again for your generosity and recommendation — it really means a lot.

Peter

shakeal akram 2024.11.28

     

Knowledgeable, friendly and reasonably priced! Would absolutely recommend this business for any balustrade requirements. Highly recommend Peter who completed the work to the highest quality and left the work area clean and tidy once finished.

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Reply from London Glass and Balustrades | Glass Balustrade Installers Essex 2023.07.06

Hi Shakeal,

Thank you for taking time to leave us a review. We are chuffed you would recommend our business! We are pleased your happy with our service and especially the end result! If you need anything else, let us know.

Your new glass balustrade looks great!

Take care and many thanks,
Peter

Caren Dennis 2024.08.30

     

Fantastic repair job done on my glass railings today. The team were great, communication was excellent and they arrived right on time.They were really helpful and did a great job and went the extra mile to make sure all the panels looked perfect, highly recommended

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Reply from London Glass and Balustrades | Glass Balustrade Installers Essex 2024.11.12

Hi Caren,

Thank you so much for the kind words! We're thrilled to hear that you're happy with the repair job on your glass railings and that our team’s commitment to communication, punctuality, and attention to detail made a difference. We always strive to go the extra mile to ensure everything looks perfect. Your recommendation means a lot to us!

Peter

Aimee lou 2022.05.27

     

Highly recommend this business. The glass balustrade completed on my patio looks fantastic. The team worked quickly and efficiently. Very nice polite guys and not messy. Also very reasonably and fairly priced. All round very happy with the whole service received.

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Reply from London Glass and Balustrades | Glass Balustrade Installers Essex 2022.06.28

Hi Aimee,

Thank you for leaving us a review. We are exceptionally pleased you are happy with the service we provided, and that you love your new glass balustrade - it looks great!

Take care and many thanks,
Peter

SG 2022.03.04

     

I cannot recommend these guys highly enough. They kept me informed from start to finish, handled building control, turned up when they promised, worked cleanly and respectfully, and put a high quality final finish on the terrace. It didn’t even wobble in those recent storms. I was more than happy to have chosen Pete for the balustrade.

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Reply from London Glass and Balustrades | Glass Balustrade Installers Essex 2022.03.11

Hi Stephen,

Thank you for leaving us a positive review. We are really glad you are happy with our service!

Many thanks and take care,
Peter

Craig Gibbard 2021.08.23

     

Really happy with the glass product and installation in my staircase for my home. Looks really modern and great job by London Glass.

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Reply from London Glass and Balustrades | Glass Balustrade Installers Essex 2021.08.25

Hi Craig,

Thank you for leaving us a great review. We are really glad you are happy with your glass panels for your staircase - what a transformation!

Many thanks and take care,
Peter

Senay Necati 2021.08.09

     

Quite simply, professional, knowledgeable, reliable and utterly fantastic service and finished end product. Peter and the team couldn’t do enough for us. We live on a hill and certain aspects of the project were challenging. However through every step of the journey Peter And the team were on hand for expert technical advice. We have had some very ordinary experiences with builders/building projects, but I can safely say that our experience with this firm were an absolute delight and pleasure. We waited a couple of years to get our balustrades done - but it was definitely worth the wait. Good quality materials used, with excellent attention to detail with the finish. We love the end result and strongly recommend using this company.

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Reply from London Glass and Balustrades | Glass Balustrade Installers Essex 2021.08.10

Hi Senay,

Thank you so much for taking the time to write such a positive review! We are delighted that we exceeded your expectations, with our service and with the final result. We do take pride in offering the safest and best possible solutions with our work. Myself and the team are really glad you are happy with your new glass balustrade - it looks fantastic in your home. If you need anything else, let us know, as we are more than happy to help!

Many thanks,
Peter

Jacqueline williams 2021.08.07

     

Peter was very friendly and professional. He fitted our glass staircase and it looks beautiful. Highly recommend

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Reply from London Glass and Balustrades | Glass Balustrade Installers Essex 2021.08.10

Hi Ryan,

Thank you for leaving such a positive review! We are so pleased you are happy with your new glass staircase - it looks great in your home! If you need anything more, do let us know.

Many thanks and take care,
Peter