As always (previously refied w/ LoanDepot) Loan Depot has exceeded my expectations throughout the entire process which only took 30 days give or take 1 or 2. It was fast and professional. Eric Sandoval was knowledgeable, no nonsense and very professional all facts and pricing upfront. Unlike other companies I have contacted.
Thank you LoanDepot
Reply from loanDepot
2025.03.18
Hi Robin Didonato! We are happy to hear that Eric and Team loanDepot were able to exceed your expectations. We take being your lender of choice very seriously and look forward to working with you again in the future.
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Everything was explained in detail, and all my questions were answered to my satisfaction. The process was fast and very easy.
Reply from loanDepot
2025.12.15
Thank you for your positive review Daniel! We aim to provide clear and thorough explanations to ensure your satisfaction. We're happy to hear that the process was quick and hassle-free for you. Thank you for choosing loanDepot!
Customer service at LoanDepot is spectacular. They have expert representatives that will guide you through a process that can otherwise be difficult to navigate. I had a wonderful experience with Arezoo, a loan officer that made the process of securing a loan painless. She was truly the best. Her guidance was invaluable in the process. I could never have chosen a better organization to secure a loan.
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The communication style was another major highlight. It was professional, respectful, and friendly,
What stood out most was the level of care and precision in the responses. Each interaction felt purposeful and informed, showing a strong understanding of context and a commitment to providing accurate, helpful guidance. Rather than offering generic information, the support felt customized and genuinely useful, which added significant value.
Date of experience: 15 December, 2025
Date of experience: 15 December, 2025
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Very easy and done well all involved operated very professionally.
Reply from loanDepot
2025.12.15
Thank you for your kind words Bill! We are thrilled to hear that your experience with us was effortless and that our team met your expectations. We appreciate your support and hope to have the opportunity to serve you again in the future!
The care and response of my loan team set the standard for Al to emulate. I would highly recommend Loan Depot for all, especially veterans!
Reply from loanDepot
2025.12.15
Thank you for your kind words and recommendation! Our team always strives to provide top-notch care and service, especially for our valued veterans. It means a lot to hear that we set the standard for others to follow. Thank you for choosing loanDepot!
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