LiveLink Resource Reviews

LiveLink Resource Reviews

4.9

Excellent - based on 45 reviews

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Reviews (37)
Hayley Williams
Hayley Williams
2024-01-20
Live link have been a lovely bunch of people to work with, answering and making calls in a professional manner, with friendly staff.
Reply from LiveLink Resource 2024-01-20
Thank you Hayley. This is so lovely of you. You're a dream to work with 🙂
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Katie Crocker
Katie Crocker
2023-11-28
Great team, have had some lovely feedback from patients and really get to know you and your business. Would highly recommend!
Reply from LiveLink Resource 2023-11-28
Thank you so much Katie. It makes us happy that you are happy
Liz Barnes
Liz Barnes
2023-10-01
LiveLink has been an absolute Godsend to us as a rapidly growing small business. It’s allowed us to operate as a large business on limited staff and provide a full customer service and telephone ordering phone line 6 days a week. Very happy to recommend to others. ⭐️⭐️⭐️⭐️⭐️
Reply from LiveLink Resource 2023-10-01
Liz! Thank you so much - you have been a joy to support and all the Linkettes have really loved speaking to your clients. We will miss you!
1st Care Osteopathy
1st Care Osteopathy
2023-02-12
recommends
I have been with Livelink since 2017. I have never had any issues. Their customer service to you personally and to your clients is outstanding. All my clients love them, and they handle queries with professionalism. I highly recommend them.
Reply from LiveLink Resource 2023-02-12
Oh my goodness. This means so much. Thank you 🥰 . It will mean so much to the team and I'll share it with them.
CF Foot Clinic
CF Foot Clinic
2022-11-16
LiveLink always go that extra mile for me and my patients. They are so helpful and I’m always getting comments from my patients on how lovely and helpful the team are, no matter who they have spoken to.
Reply from LiveLink Resource 2022-11-17
Thank you so much Catherine - we love working with you :)
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Tim Veysey-Smith
Tim Veysey-Smith
2022-11-02
Thanks so much for all of your help yesterday with rebooking my patients for me following my illness at such short notice and please pass on to all the Live Link team. It’s situations like this when I see the value of your reception service. It would have been a complete nightmare if I had to struggle with that on my own! I am now feeling much better health wise and equally that all of my patients have happily rebooked thanks to your efforts!
Reply from LiveLink Resource 2022-11-02
Tim, thank you so much. It's always a pleasure and we're pleased you're feeling much better now.
alison Pettican
alison Pettican
2022-03-30
Cecelia Hamlett
Cecelia Hamlett
2022-03-16
We use LiveLink for our virtual reception at betterNOW! Healthcare - we find them an excellent adjunct to our front of house. They are unscripted and natural and our patients have no idea it isn't us! They communicate effectively with us and make sure we don't lose valuable business. We highly recommend them.
Reply from LiveLink Resource 2022-03-17
Thank you so much - it's an absolute privilege to be able to support you.
Marlborough House Therapy Centre
Marlborough House Therapy Centre
2022-02-18
LiveLink Resource came highly recommended by another clinic in Exeter and we also highly recommend Wendy and her team. They have been very helpful and supportive to us during a challenging time and our clients are very pleased with the caring and professional service they receive. Unusual to have such a warm friendly and very professional team offering such a great service nowadays.
Reply from LiveLink Resource 2022-02-18
Nabeeh, it's our privilege to support you. Thank you for such kind words.
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Flex Physio
Flex Physio
2022-02-01
excellent customer service, polite and ever so helpful!
Reply from LiveLink Resource 2022-02-01
Thank you so much Tom. We all love helping you 🙂
Claire Arnold Osteopath
Claire Arnold Osteopath
2021-09-27
recommends
Livelinks fantastic for my business. Proper think outside the box human beings that go out of their way to support you.
Reply from LiveLink Resource 2021-09-27
Bless your heart. 💕💕🥰🥰🥰 Thank you so much for this. It’s wonderful.
Paul Macro
Paul Macro
2021-09-16
Positive
Professionalism
Value
Highly recommended this company for a first class service
Reply from LiveLink Resource 2021-09-30
Thank you Paul!
Nadhiir Chanawala
Nadhiir Chanawala
2021-01-25
Positive
Professionalism
Quality
Responsiveness
Value
The keywords I would use to describe Livelink resources are: - Trust - Compassionate - Caring - Professional - Knowledgeable - and a Blessing. They have handled my clients perfectively; they have great intuition and know-how to engage your clients with your daily schedule. All my clients absolutely love them. And the key factor is, they really, genuinely have your best interest and wants you to succeed, and that is what they have given me I have been using Livelink resources since 2017.
Reply from LiveLink Resource 2021-01-26
Oh my goodness. This has genuinely brought tears to my eyes. We are all overwhelmed by your words. Thank you Nadhiir
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K T Lake Paving and Landscaping Plant1964
K T Lake Paving and Landscaping Plant1964
2021-01-22
Have been dealing with LiveLink Resource for several year now they are a fantastic company and nothing is ever to much trouble and there phone manner is second to none , Would not hesitate to recommend .
Reply from LiveLink Resource 2021-01-26
Bless you Karl. Thank you so much! It has been quite a few years now!
Joelle Marie Fordham
Joelle Marie Fordham
2021-01-19
Wendy & her team are wonderful! Always at hands to fill up my diary, sort out problems or give lost clients directions. Such an invaluable service to give me more clinical time without compromising on the phones being answered. Highly recommended!
Reply from LiveLink Resource 2021-01-26
Thank you so much Joelle - we've been together for several years now. Not going to look to see quite how many, haha. We absolutely love working with you.
Leah Claydon
Leah Claydon
2021-01-19
Positive
Professionalism
Quality
Responsiveness
Value
I have been using LiveLink for a year now and I can honestly say they are fab! Being able to switch over to them gives me freedom and I never miss a call. My patients genuinely believe they are sitting in my clinic, the professional unscripted service keeps it personal and yet professional. They’ve got my back.
Reply from LiveLink Resource 2021-01-26
Thank you Leah! How many people have walked in your door and wondered where we are? Haha
Amy Russell
Amy Russell
2021-01-19
Great service from the team at LiveLink who answer my calls when I am unable to. They are friendly and professional and I am glad they are there to support my business.
Reply from LiveLink Resource 2021-01-26
Thank you Amy for your lovely review. We love working with you too :)
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Martin Avery
Martin Avery
2021-01-19
I have used Live Link for a number of years and they provide a great service and are great value. Stops me being tied to the office and my clients think we have our own receptionist.
Reply from LiveLink Resource 2018-08-13
Thank you Martin - I'm so pleased you're happy!
Alexander Milne Smith
Alexander Milne Smith
2021-01-19
recommends
I have been using LiveLink Resource for a few years and I can heartily recommend their service, particularly if like me you are a busy therapist who needs a "friendly face" to answer the phone to new patients and answer any queries etc. Wendy and her team have also on occasion made outgoing calls to patients on my behalf as well which is useful. All my patients/clients tell me that wendy's team are exceptionally pleasant and helpful. keep up the good work LiveLink Reseource! Alex Smith chiropractor (alexandersmithchiropractor.co.uk)
Reply from LiveLink Resource 2021-01-19
Thank you so much 🤩🤩🤩💝
Dominique Freeth
Dominique Freeth
2021-01-19
Positive
Professionalism
Quality
Responsiveness
My review is from my patients really- when asked how were they on the phone I get.... "aww they are absolutely lovely, really nice. So helpful." I have used many different agencies for remote reception cover and these are more expensive but you really get what you pay for with Livelink.
Reply from LiveLink Resource 2021-02-08
In your words, awwww that is so lovely. Thank you!