A little bit hard to get hold of on the phone but respond quickly if you email or leave voice message.
I ordered wrong valve set but return dealt with easily.
The company seem very efficient & helpful when you get in touch although not easily contactable. However the delivery company aren't very helpful as they won't deliver the radiators indoors to a room. They just dump the pallet outdoors somewhere. That needs to be explained beforehand!!
Lovely radiator valves, the only thing is from the pictures on your website, the wooden tops appear to be more of a black ebony wood which was what I wanted, however, they are brown. There is nothing in your description to advise of colour and when I called to speak to yourselves I got an answerphone!
Disappointed with the colour but the valves appear good quality!
Very good service, had an issue with payment through Paypal which was sorted without fuss. Delivery was as promised and products look very nice.
Reply from Lincolnshire Radiators Direct
2025.09.11
Hello Andy, we aim for a 5 star for every customer experience, but thank you for taking the time, we hope to see you again
We have now ordered & received 2 radiators from Lincolnshire Radiators Direct. The large one was fitted last year & we have just had a small grey one delivered last week & will be fitted as soon as that part of the kitchen is ready.
Reply from Lincolnshire Radiators Direct
2025.09.11
Letβs make it 3 Chris π