Leona's Carpet Tile & Upholstery Cleaning Reviews

LA D 2025.12.03

     

Leona was so nice, professional and personable. The entire process was well explained and did a fantastic job even while a cleaning crew was cleaning my home I just moved into. I would highly recommend Leona for pricing, quality work, and reliability.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.12.04

Thank you so much for choosing Leona's for your cleaning. I wish you great happiness in your new home. Thank you again

mary harris 2025.11.01

     

Leona came to our home today and did a fabulous job cleaning our living room furniture. We had an ink stain on a chair cushion , snd Leona was able to diminish the stain. She even returned later in the day to work on it a second time. She is very conscientious and meticulous in her work. She draped our floors and made sure the tile was spotless when she finished. I highly recommend her and will definitely be sharing my experience with neighbors and friends.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.11.01

Thank you, Mary! We're thrilled to hear about your positive experience with Leona. Her dedication and attention to detail shine through, and your kind words mean the world. We'll be sure to recognize her exceptional effort! Again, thank you!

Tim Perez 2025.09.01

     

Leona was very communicative in scheduling and completing the work. Very professional throughout the process, was able to take care of my property in short notice, and did a great job! Took care of a few stubborn stains in the process. Very polite and timely, I highly recommend Leona's services.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.09.01

Thank you, Tim! We're thrilled to hear Leona provided excellent service and exceeded your expectations. Your recommendation means a lot to us, and we’ll be sure to share your kind words with her!

Geri ODonnell 2025.07.17

     

The Best of the Best Leona is the best. My sofa, which my dog and i lay all over, my arm chair, and my rug look brand new. They have not been cleaned in 5 years and Leona is a miracle worker. The best of the best, and I’ve used others. Absolutely NO comparison.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.07.17

Thank you, Geri! We’re thrilled to hear Leona exceeded your expectations and brought your furniture and rug back to life. Your kind words truly mean a lot, and we look forward to helping you again!

James Banks 2025.06.27

     

Leona was prompt, professional and friendly. We could not have asked for a better job on our upholstery. The results were amazing and she even shared some pro tips on how we can do a better job on some our smaller jobs we do ourselves. We immediately booked her to return and do our carpet cleaning. Bravo and thank you Leona!!!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.06.28

It was a pleasure meeting you. I truly appreciate the opportunity to work for you and look forward to serving you in the future. Thank you!

Lea Forbes 2025.06.27

     

Needed 4 bar stools cleaned. Had tried to clean them myself in the past and they left water mark stains and were just dirty looking. Leona got me right on the schedule, was able to come a little earlier than scheduled and was very efficient and quick. They look brand new! Posting 3 before photos and 2 after photos. We have her coming back for 2 rugs we need cleaned as well.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.06.27

I am so glad that you are happy with your results! Thank you for the work. I appreciate you! I am looking forward to cleaning up those rugs too. Have a great day!

Sue Walterick 2025.05.29

     

Leona is great. Today she cleaned my large dining room area rug and my upholstered dining room chairs. Everything looks new once again! I am very pleased.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.05.29

Thank you for the feedback. I truly appreciate your business. Hope to fulfill your cleaning needs in the future. Thank you once again!

Larry Blunk 2025.04.25

     

Leona was punctual and did exceptional work on my white sofa and my floor mats! Thank you so much!!!!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.04.25

Thank you very much for the kind words and for the business! I hope to serve you in the future. thank you again!

Diangie Acosta 2025.02.24

     

The reason I am rating 1 start is not related to their service since we didn't get a chance to get it. I booked a cleaning service based on their reviews, however the customer experience was subpar to professionalism. I had a cleaning service scheduled and due to an unscheduled emergent flight I had to leave the day before the schedule cleaning I had to re-schedule. With 24 hour notice, I notified the team and was told over the phone they will not reschedule as it was very "unprofessional" on my behalf to re-schedule. I had explained my situation and they would not reschedule. Additionally, no courtesy call or text to confirm the apt either. I guess it's their loss since I would not recommend them given their poor customer service.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.02.24

Dear Doctor... Just as you value your time. I value it as well. That is why I reserved ample time for your service. Unfortunately my policy is not to reserve additional blocks of time when little notice of cancellation is provided. I'm sorry we were unable to assist you at this point. I'm sure you would have been very happy with the work.
Best wishes to you and your family.

Nicholas Lemmon 2025.01.21

     

Leona did some upholstery cleaning on my customers 2 couches and 3 chairs. Did an amazing job!!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.01.21

Thank you for the nice feedback. It was a pleasure meeting you!

Jacqueline LaTorre 2025.01.11

     

She was nice, efficient and got all the stains out. Definitely recommend!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2025.01.12

Thank you for the work!

stephen kapalka 2024.08.20

     

Leona cleaned our 2 couches and chair and she did a wonderful job, they look like new again. She spent a lot of time to make sure the job was done correctly, would definitely recommend . Will use again whenever we need something cleaned.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2022.01.08

It was a pleasure meeting you. I am so glad you are happy! Thank you for the work!

Robin Emanuel 2024.07.07

     

We were very pleased by the service and cleaning of our tile. Leona explained the process and we felt so comfortable during the estimate that we trusted her to do the work while we were not home. Noticeable difference and at a fair price. Great job!! Highly recommend!!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2024.07.08

Thank you, Robin! I'm thrilled to hear about your positive experience and satisfaction with our tile cleaning service. Your recommendation means a lot! Again... Thank you!

Cynthia Wenban 2024.06.25

     

Leona did an Excellent job cleaning our carpets, rugs and couch. She is thorough and very knowledgeable in cleaning methods. I highly recommend her services!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2024.06.26

Thank you so much, Cynthia! I'm thrilled to hear that you had a great experience with Leona's services. I appreciate being chosen to help you!

Diane Carl 2024.06.21

     

A Great Find! We are so pleased with the excellent work Leona did today. She cleaned a large white sofa and a matching ottoman, making them look like new again. We've used Stanley Steamer in the past but we were so much happier using Leona's Cleaning. She said she'd be here @ 9:00 and arrived precisely at 9:00. She also worked constantly for over 2 hours, even cleaning an area of our rug that was a bit soiled from our dog lying there. Oh yeah...really nice person, too. Highly recommend.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2024.06.21

Thank you, Diane! Leona will be thrilled to hear your kind words. We're delighted you had a great experience and appreciate your recommendation.

Tammi Lopez 2024.06.18

     

I'm not sure if I'm supposed to call her a he or she, so I will use the name on the card. Leona came into my home and then wasted our time by saying I'm going to pass on the job. No explanation. Now we have to reschedule and most places are booked before the holidays. I had no spots or stains on carpet. Very weird person. I would never recommend this service.if I could no star I would. 😔 The carpet was ready to cleaned before holidays. My daughter was here and couldn't understand the complication. We were here at the scheduled appointment time!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2024.07.02

I'm sorry that you're angry that your project was not accepted. No need to lash out. Service providers do not typically turn down work. On rare occasion it is the best choice. In this case not giving a reason was the polite option. Best wishes

lskinn02 2024.04.05

     

Leona did a great job a few years back on my carpets and that’s why i was disappointed with my recent experience. Came out and said I wasn’t prepared because I didn’t vacuum (vacuuming is quick and I would have done it had I known that wasnt part of the service). Complained about a few things in the hallway and a few standard furniture items in the rooms even though I had spent a few hours the night before clearing big items out. We were really looking forward to Leona working with us but the lack of flexibility with moving things around surprised me and the changed quoted price was astronomical compared to another received quote!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2024.04.06

I am sorry you were disappointed. It is not my common practice but job needed to be re-quoted as it was far from a standard cleaning job. The revised price based on job requirements was not acceptable to you. That is OK. I understand that terms must be agreeable to both parties. Best wishes.

Tom Stanton 2024.03.22

     

Leona did a fantastic job. Our leather sofa looked new.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2024.03.22

Dear Tom, we're glad to hear you're pleased with Leona's work and the results. We appreciate your positive feedback. Thank you!

Connie shingledecker 2024.03.19

     

Leona cleaned the tile and grout throughout our home today here in River Wilderness! It looks fantastic. We have been in our home for over 20 years and have had the grout and tile cleaned several times, but this was the best! We definitely recommend Leona and will be using her again when needed.

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2024.03.21

Dear Connie, we're thrilled to hear you loved Leona's work! Your feedback is much appreciated. We look forward to serving you again!

Rae Spicer 2024.03.18

     

My white sectional couch is bright and white again! Leona is just the best Upholstry cleaner I’ve had. She works very hard and is just a delight to have in your home!

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Reply from Leona's Carpet Tile & Upholstery Cleaning 2024.03.19

Dear Rae, we're thrilled to hear that you're satisfied with Leona's upholstery cleaning services. Thank you for taking the time to share your delightful experience!