You called our busy law office already angry and were told we couldn't meet with you immediately which made you more unhappy and angry. I decided not to do business with you at that point. Sorry.
April Lohrmann2026.07.02
Really appreciate the care, consideration, and flexibility Charles and his team gave to me throughout the process.
Phenomenal work and clear communication! Highly recommend. Even though we weren't close geographically we were still able to get things taken care of in a timely manner. Thank you so much!!
Just had some work done at Legacy Law Center. Staff is friendly and extremely helpful. Charles is very knowledgeable. Excellent customer service at this office. I would definitely recommend using their services.
Initially, Amanda spent time on a few phone calls with me and my wife and was generally patient and willing to answer questions. I appreciated that she didn’t rush those conversations.
However, we weren’t able to get clear information about hourly billing rates or an estimated range for costs beyond the initial $400 consultation with the lawyer that needed to be scheduled. Without that information, it was difficult to understand what the potential total cost might be. We decided to move forward anyway.
Before the consultation call, we were asked to send bank records and other personal information (SSNs, property deeds, etc.) through standard email rather than using a secure document portal, which raised some concerns for us about how sensitive documents are being handled and transmitted.
Lastly, after experiencing Margo's lack of empathy and inflexibility, we ultimately decided to cancel the scheduled consultation and not move forward with the firm.
Sorry the multiple calls we tried to work with you (without charge) didn't result in you being happy.
Lauren Schmidt2026.03.06
The Legacy Law center and Charles Moore were easy to work with when my husband and I waned to set up a trust and establish wills/advanced directives. They made the process easy and were communicative and clear every step of the way. I would recommend them wholeheartedly!
Excellent service from start to finish. Charles Moore and Legacy Law Center helped us with our estate planning, power of attorney and healthcare directives. The process was smooth, transparent and quick!
We recently went to Charles for our will and trust preparation. It’s not something we like to think about doing, but it’s necessary. We contacted his office to get it started and they responded promptly and had our paperwork done in a timely manner. We then met with him and we were impressed. He was well informed and answered all of our questions and made the process painless. He went through each section and explained what they meant to make sure we understood what we were signing and made us feel at ease. We would highly recommend Charles for your will and trust needs.
Legacy Law Firm handled our trust with exceptional professionalism and care. They made a complex process feel straightforward and personal, treating us like family while delivering expert legal guidance. We couldn’t be more pleased with the experience and highly recommend their services.
Legacy Law Center recently helped my family with estate planning. Charles and Amanda made the process easy and answered our questions as they arose. I would recommend their services.
We had a very good experience with Legacy Law. Our living trust was created and explained with care and patience. All our questions were answered and we are satisfied.
Legacy Law was very knowledgeable and helpful with planning my will and trust. All documents were prepared in a consolidated easy to manage binder. They accepted my legal insurance which made it very affordable. Charles Moore was very helpful in guiding me through the process to create of my will and trust.