Verified Company
DO NOT RECOMMEND! Justin came to my house for an emergency electrical issue. 9 hours later in the dead of winter got me temporary power after talking my ear off for hours. Then proceeded to scam me and try to get me to sign for an outrageous amount of money for a permanent fix. Got many quotes after and they were all THOUSANDS of dollars cheaper. Don’t let Justin scam you! Be careful out there people.
They are nice over the phone but, don't hesitate at all to overcharge their customers for simple work. Look at all the other similar reviews to mine. I honestly think that those not complaining about the price were swindled with a bunch of fancy verbiage to thoroughly confuse the innocent much like a scammer. They don't ask for much information when you call to schedule because that's part of the gimmick. When they come to check out what you have going on it will already cost you $79 no matter what. Then Matt hit me with all the estimates. In my case a brand new AC condenser and coil installed by my husband to the point it just needed a vacuum test, lines cracked open, and refrigerant topped off by 5 ounces was going to cost $1400 at a minimum. It got worse from there, for over $2k they added in the pressure test and for a whopping $4k they were wanting to redo the line-set connections with braze rather than stay brite 8 we used and wire in the leak detector (which we already had the dragonfly control box for). My husband decided to just buy the remaining equipment needed (less than $200 through FB) and finish the job himself. No leaks for both vacuum and pressure tests just as the lines were and the AC is up and running great with no changes made at all to anything. Now I know why he always insist to do everything himself. The one time I think I can take some load off his plate we are met with absolute ridiculousness. Do yourselves a HUGE favor and use another company or do it yourself.
Reply from LeBrun Electric, Heating & Cooling
2025.06.21
We appreciate you taking the time to share your experience and are genuinely sorry to hear that you left the interaction feeling dissatisfied.
When it comes to HVAC systems—especially refrigerant-bearing equipment like air conditioners—there are very strict safety, performance, and code requirements we must follow. In your specific case, we encountered an installation that was performed without a mechanical permit and utilized soft solder (Stay Brite 8) on both the suction and liquid lines. While soft soldering may hold in certain conditions, it is not the industry standard for pressurized HVAC systems and may not withstand the long-term thermal and pressure stresses that brazed connections are built to handle.
Our technician provided a range of solutions not only to "gas up" the system but also to ensure it was safe, leak-free, code-compliant, and legally permitted. It's important to note that once we touch a system, we assume liability for its operation. That’s why our quotes reflected not just material costs, but the labor, licensing, permitting, and professional responsibility that come with doing the job the right way.
The $79 diagnostic fee is always disclosed upfront, and it's designed to allow our technicians to properly evaluate the system and offer clear, transparent options. We’re proud to say that a portion of this fee is also donated to a charity each month! The charity that is being donated to is listed on our Facebook page.
We completely understand and respect your decision to finish the project yourselves. That said, our quotes reflected the true cost of a licensed, insured, and permitted HVAC company stepping in to stand behind the work—something most homeowners expect when seeking peace of mind for their home.
If you’d like to have a deeper discussion about permitting requirements or proper line set connection methods, we would be happy to send a licensed Master or Journeyman refrigeration technician to walk through the details. We’re here to help—not to confuse.
We wish you the best with your system and appreciate the opportunity to share our side.
From our family to yours,
The LeBrun Family
When it comes to HVAC systems—especially refrigerant-bearing equipment like air conditioners—there are very strict safety, performance, and code requirements we must follow. In your specific case, we encountered an installation that was performed without a mechanical permit and utilized soft solder (Stay Brite 8) on both the suction and liquid lines. While soft soldering may hold in certain conditions, it is not the industry standard for pressurized HVAC systems and may not withstand the long-term thermal and pressure stresses that brazed connections are built to handle.
Our technician provided a range of solutions not only to "gas up" the system but also to ensure it was safe, leak-free, code-compliant, and legally permitted. It's important to note that once we touch a system, we assume liability for its operation. That’s why our quotes reflected not just material costs, but the labor, licensing, permitting, and professional responsibility that come with doing the job the right way.
The $79 diagnostic fee is always disclosed upfront, and it's designed to allow our technicians to properly evaluate the system and offer clear, transparent options. We’re proud to say that a portion of this fee is also donated to a charity each month! The charity that is being donated to is listed on our Facebook page.
We completely understand and respect your decision to finish the project yourselves. That said, our quotes reflected the true cost of a licensed, insured, and permitted HVAC company stepping in to stand behind the work—something most homeowners expect when seeking peace of mind for their home.
If you’d like to have a deeper discussion about permitting requirements or proper line set connection methods, we would be happy to send a licensed Master or Journeyman refrigeration technician to walk through the details. We’re here to help—not to confuse.
We wish you the best with your system and appreciate the opportunity to share our side.
From our family to yours,
The LeBrun Family
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Dusty was on time friendly, experienced and got the job efficiently.
Reply from LeBrun Electric, Heating & Cooling
2025.06.18
Thank you for the great review! We’re so happy to hear that Dusty provided friendly, efficient, and experienced service. We truly appreciate your feedback and look forward to assisting you again in the future!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Verified
Response was quick and work done was great. I felt comfortable with the sales/install team from start to finish.
Reply from LeBrun Electric, Heating & Cooling
2025.06.20
Thank you for the wonderful review! We’re so glad to hear that you felt comfortable with our sales and install team from start to finish, and that the work was completed to your satisfaction. We truly appreciate your feedback and look forward to working with you again in the future!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Reply from LeBrun Electric, Heating & Cooling
2024.01.17
Thank you so much for the 5-star rating! We're delighted to know that you had a positive experience with LeBrun Electric. Your support means a great deal to us. If there's anything specific you enjoyed or if you need any further assistance, we'd love to hear from you. Looking forward to serving you again in the future!
I had a great experience working with Lebrun Electric. The scheduler was friendly over the phone and worked with me to find appointment options that fit my schedule. The electrician Steve was friendly, knowledgeable and efficient. Overall a great experience.
Reply from LeBrun Electric, Heating & Cooling
2025.06.17
Thank you for the wonderful review! We’re so glad to hear that you had a positive experience from scheduling to the completion of the work. It’s great to know that Steve provided friendly, knowledgeable, and efficient service. We truly appreciate your feedback and look forward to assisting you again in the future!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
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First time customer.
About 2:40 in the afternoon on Friday June 13 noticed we had no heat and weather was rainy and chilly. We were given the option to for a technician to come out as soon as possible, or on the weekend or wait to Monday. We choose as soon as possible. Matt thoroughly check our furnace/AC unit. Along with a blown fuse Matt found additional problems with the wiring and fixed / replaced what was needed. Heat and AC unit both worked.
We are so impressed with LeBrun and signed up with company and will be cancelling the previous company we used. Thank you. Thank you. Thank you.
Tim & Ruth Borell
Reply from LeBrun Electric, Heating & Cooling
2025.06.17
Thank you for the fantastic review! We’re so glad to hear that Matt was able to quickly address the issue with your furnace and AC, and that you were impressed with the service. It means a lot to us that you’ve decided to trust LeBrun Electric, Heating & Cooling for your future needs, and we’re thrilled to have you as a new customer. If you ever need anything else, we’re here to help!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Great experience with this company. Everyone was professional and personable. I greatly appreciated the time and attention to detail that was given. I also really liked that we were given a wide range of price options on how to fix our bathroom fans and venting, without any sales pressure. The new install is working great and looks great too.
Reply from LeBrun Electric, Heating & Cooling
2025.06.17
Thank you for the wonderful review! We’re so glad to hear that you had a great experience with our team. It's fantastic to know that you appreciated the time and attention to detail, as well as the transparent pricing options. We’re thrilled that the new install is working and looking great for you! If you ever need anything else, don’t hesitate to reach out!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Steve did a good job with the electrical work needed. Very friendly and professional. Will use again.
Reply from LeBrun Electric, Heating & Cooling
2025.06.17
Thank you for the great review! We’re so happy to hear that Steve provided friendly and professional service. We truly appreciate your feedback and look forward to working with you again in the future!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
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I highly recommend. I chose LeBrun based on their reviews and some FB recommendations, and I'm glad I did. They will always be my "go to" from now on. They do a great job letting you know who will be coming out to help with your project and some background information about them. Riley was great. He gave me an ample heads-up when he was heading my way. My electrical issues turned out to be one with my RV and not my outlet as originally thought. A bit outside the scope of the plan, but Riley was persistent. He was determined to help me out, and got on the horn a few times to consult with a few other LeBrun colleagues with a bit more RV-specific backgrounds. That determination, coupled with his expertise, got the job done. Couldn't have been happier with the work.
Reply from LeBrun Electric, Heating & Cooling
2025.06.17
Thank you for the fantastic review! We’re so glad to hear that you had a positive experience with LeBrun Electric, Heating & Cooling, and that Riley went above and beyond to help resolve your electrical issue. It’s great to know that his persistence and expertise made a difference in getting the job done. We truly appreciate your recommendation and look forward to being your "go to" for any future electrical needs!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Alec was very thorough, professional, efficient and friendly. We are very pleased with their work.
He and Ryan did a great job!
Reply from LeBrun Electric, Heating & Cooling
2025.06.17
Thank you for the wonderful review! We’re so glad to hear that Alec and Ryan provided thorough, professional, efficient, and friendly service. We truly appreciate your feedback and are thrilled that you’re pleased with the work. If you ever need anything else, we’re here to help!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Had Dusty come out to my residence in Eagan, MN. Very professional, courteous, efficient and friendly. 10/10 experience. Pricing was in line with other quotes received.
Reply from LeBrun Electric, Heating & Cooling
2025.06.11
Thank you for the fantastic review! We’re so happy to hear that Dusty provided professional, courteous, and efficient service. It’s great to know that you had a 10/10 experience, and we’re glad our pricing was competitive with other quotes you received. We truly appreciate your feedback and look forward to serving you again in the future!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Austin and Marcus were amazing! This was my first time using LeBrun and it certainly will not be my last.
Reply from LeBrun Electric, Heating & Cooling
2025.06.11
Thank you for the fantastic review! We’re so happy to hear that Austin and Marcus provided amazing service. We’re thrilled that your first experience with LeBrun Electric, Heating & Cooling was a great one, and we look forward to helping you again in the future!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
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Elliot was professional, very personable, communicated clearly, and made sure everything was cleaned up before leaving. Overall, had a great experience.
Reply from LeBrun Electric, Heating & Cooling
2025.06.10
Thank you for the fantastic review! We're so glad to hear that Elliot provided professional and personable service, communicated clearly, and made sure everything was cleaned up before leaving. We truly appreciate your feedback and are thrilled that you had a great experience. If you ever need anything else, don’t hesitate to reach out!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Showed up promptly and did a great job. Kept us informed the whole time. Assisted in getting coordinated with electric Co and everything needed for our new EV charger.
Reply from LeBrun Electric, Heating & Cooling
2025.06.10
Thank you for the wonderful review! We’re so glad to hear that our team was prompt, kept you informed, and helped coordinate everything needed for your new EV charger. We truly appreciate your feedback and are happy to have assisted with your project. If you ever need anything else, we’re here to help!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
Very fast work and well informed. Thanks
Reply from LeBrun Electric, Heating & Cooling
2025.06.09
Thank you for the great review! We’re glad to hear that the work was done quickly and that you felt well-informed throughout the process. We truly appreciate your feedback and are here for any future needs!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
We couldn't be happier with the service we received from Lebrun Electric Heating and Cooling! Our air conditioner stopped working and our kids were so hot and miserable. They responded quickly, arrived on time, and got everything up and running faster than we expected. The technician Matt was professional, knowledgeable, and explained everything clearly. He was also so very personable and even took the time to engage in conversation with our kids that were excited to have “company.” The companies pricing was fair, they gave us a menu of options so we had the opportunity to choose the repair that best fit our budget and there were no surprises. It's rare to find a company this reliable—highly recommend them to anyone needing HVAC or electrical help!
Reply from LeBrun Electric, Heating & Cooling
2025.06.09
Thank you for the amazing review! We’re so happy to hear that Matt and the team were able to respond quickly and get your air conditioner up and running, especially during such a hot time. It’s great to know that Matt was not only professional and knowledgeable but also took the time to engage with your kids and make the experience more pleasant for everyone. We’re thrilled to know that you found our pricing fair and appreciated having options to choose from. Your recommendation means a lot to us, and we look forward to assisting you with any future HVAC or electrical needs!
From our family to yours,
The LeBrun Family
From our family to yours,
The LeBrun Family
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