Verified Company
Horrible experience I had a appointment so I drove a hr away to get there.I called because I was in bad traffic to let them know I was going to b late.They called me back I was 10 minutes away from there office th lady Said I would have to RESCHEDULE MY APPT. Knowing my situation was a Emergency! I totally was in shock after waiting through th weekend with teeth hurting & driving a hr to get there. DIDN'T want any more frustration so I turned around right before I got there & drove back home. No good! Don't Go There r Lots of good Dentists out there they might b there but th way they treated me was NO GOOD!!
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I went to Leander Dental Care for a routine six-month cleaning as a new patient, and the experience was deeply disappointing.
Excessive Time/Miscommunication: The appointment was quoted as an hour but lasted an hour and 45 minutes. A full hour was spent on X-rays and measurements, leading to a rushed cleaning that required me to remind the hygienist to floss an essential area (my permanent retainer).
Billing Issues: I was charged for lengthy, new X-rays because the office claimed old records wouldn't be "clear" but never attempted to retrieve them.
Administrative Frustration: The hygienist, Kathy, suggested I should "anticipate and prepare" for the longer time, despite the incorrect quote from the front desk. The front desk, Christina, offered no resolution when I expressed my frustration.
Dr. Chris was genuinely charming, calm, and attentive to my concerns, but the overall administrative and clinical experience felt like a double standard.
I will not be returning to or recommending Leander Dental Care.
Reply from Leander Dental Care
2025.12.11
Thank you for your feedback. We’re truly sorry to hear about your experience and appreciate you taking the time to share your concerns. We’re grateful we had the opportunity to speak with you directly to better understand what occurred and to address your concerns with our team. Your insight helps us continue to improve, and we wish you the very best moving forward.
What a great team! I really appreciate how the leadership here ensured every tiny detail was covered.
Reply from Leander Dental Care
2025.12.09
Thank you for sharing this! Our team truly appreciates hearing that the care and attention to detail stood out during your visit. If you ever have questions about your dental care or need anything during an appointment, we’re always here to help.
Absolutely love this dental office! Everyone here is truly so kind — literally everyone. From the front desk to the assistants to Dr. Good himself, the entire team makes you feel welcomed and at ease the moment you walk in.
The office is spotless, modern, and comfortable. Dr. Good is incredibly friendly, easy to talk to, and takes the time to explain everything in a way that makes you feel confident and cared for. His assistants are just as wonderful — patient, gentle, and always smiling.
If you want a dentist who actually listens, treats you with respect, and creates a calm, positive experience every single visit, this is the place. Highly recommend
Reply from Leander Dental Care
2025.12.09
Thank you for taking the time to share such a thoughtful and detailed review. Our team is truly glad to know your visits have felt welcoming, clear, and comfortable from start to finish. Creating a calm, supportive environment and taking the time to explain each step is something we value deeply, and it means a lot to hear it made a difference for you.
If you ever have questions about your dental care or need anything during an appointment, we’re always here to help.
If you ever have questions about your dental care or need anything during an appointment, we’re always here to help.
Great facility, the staff is wonderful, and love our dentist. I recommend:)
Reply from Leander Dental Care
2025.12.09
Thank you for sharing this! Our team is glad to know you’ve had a positive experience with both the office and the care provided. If you ever have questions about your dental visits or need anything during an appointment, we’re always here to help.
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I thought I was taking good care of my teeth but they recommended this electric toothbrush and my mouth looked like the nightclub scene from blade, teeth and gums are doing much better now
Reply from Leander Dental Care
2025.10.29
Thank you for sharing your experience—and for the humor! We’re glad to hear the electric toothbrush recommendation made such a difference. Our team loves helping patients find simple ways to keep their smiles healthy and strong.
I had an excellent experience at Leander Dental Care. I went in for the extraction of two teeth, and the whole process was handled very professionally. From the moment I arrived, the staff was friendly, attentive, and explained each step clearly.
The doctor and assistant were very gentle, making the procedure quick and almost painless. They also gave me detailed aftercare instructions, which helped my recovery go smoothly.
The clinic is clean, modern, and welcoming. I highly recommend Leander Dental Care to anyone looking for a trustworthy dentist with outstanding care and compassion.
Reply from Leander Dental Care
2025.10.29
Thank you for your thoughtful review! We’re so glad to hear your tooth extraction was a comfortable experience and that you felt supported throughout the process. Our team takes pride in providing gentle, professional care in a welcoming environment.
Very poor experience here. The dental care has gone extremely downhill and the office manager Wendy was extremely unhelpful and rude. Cancelling all services and suggest anyone find a new dentist that goes here. They care about money first and patients second. Not the same as when Dr. McCormick worked here. They push extra cleanings and work not covered by insurance. Read reviews before going here!!!
Reply from Leander Dental Care
2025.10.21
We’re sorry to hear that your experience did not meet expectations. We understand these situations can be frustrating, and we appreciate you taking the time to share your thoughts. While we’re unable to discuss details publicly, we’re glad we had the opportunity to speak with you directly.
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Dr. Rava and Cathryn Martin are the best team I could have asked for! Their detailed expertise and kindness have helped me overcome my fear of the dentist!
Reply from Leander Dental Care
2025.10.29
Thank you for sharing your experience! We’re so glad to know you felt comfortable and supported during your visits. Helping patients overcome dental anxiety through gentle, compassionate care is always our goal.
I cannot express enough how much I appreciate my hygienist Cathryn. She is so invested in my oral health and really takes the time to explain everything. Dr. Rafa is also always a joy and really kind. Great experience always.
Reply from Leander Dental Care
2025.10.29
Thank you for your kind review! We’re so happy to hear you feel cared for and informed during your visits. Our team truly values the opportunity to support your oral health with thorough, compassionate care.
My dental hygienist, Brenda, was amazing and made sure that I had a comfortable experience. She was efficient and walked me through the cleaning process. Dr. Good was great as well. I’ve been going to this place for years now and I trust this team with my dental health.
Reply from Leander Dental Care
2025.10.29
Thank you for your thoughtful feedback! We’re so glad to hear you’ve had great experiences over the years and that your cleaning was comfortable and well explained. Our team truly appreciates your trust and continued confidence in our care.
Brenda did a wonderful job cleaning my teeth! Very professional staff. Dr Good was great also!
Reply from Leander Dental Care
2025.10.29
Thank you for your kind words! We’re so happy to hear you had a great visit and felt well cared for during your cleaning and exam. Our team appreciates your feedback!
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The admin personal are just horrible. I recently changed providers. I was complaining about a pain i had after a crown and when i asked to be seen for a second opinion not only waited a week to get an answer (after me calling back cause no one cared to do it) the option was: or you come to the office to remove the crown and you have to pay for a new one or go see an orthodontist. I sure went to see another provider to find out my tooth was broken. It’s not like i am getting free service from you! My insurance and I are responsible for any payments for metonbe treated like you dont care. I don’t recommend this place.
Reply from Leander Dental Care
2025.10.23
We're sorry to hear about your experience. Unfortunately, we haven’t been able to identify you based on the name shown on your profile and have no record of a visit under this name. It’s possible this review may have been intended for a different dental office. If you believe this is in error or would like to speak with our team, please don’t hesitate to contact us directly at 512-260-0111.
My wife and I both go to Leander Dental and are very happy with the attention and dental work. Dr Alexandria and assistant Patricia are very nice professionals. I think they are the best in Leander.
Reply from Leander Dental Care
2025.08.21
Thank you for sharing your experience! We’re so glad you and your wife feel well cared for and appreciate the attention and professionalism of our team.
While I am not a big fan of visiting the dentist’s office, Leander Dental is off the charts for their friendliest, professionalism, and wonderful treatment
Reply from Leander Dental Care
2025.08.21
Thank you for your kind words! We’re so glad our team helped make your visit a positive and comfortable experience.
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