I had two Physio IMS treatments with Alex Carrod at Launch Rehab, and I can honestly say the results were outstanding.
I was dealing with significant neck pain and headaches, and after just two sessions, I made a full recovery. Alex was extremely professional, knowledgeable, and took the time to explain what was happening and why the treatment would help.
His assessment was spot-on, and the treatment was both precise and effective. I highly recommend Alex and Launch Rehab to anyone dealing with neck pain, headaches, or muscle-related issues.
I honestly love this clinic and all the people that work here.
I see Christy for Chiro, Gianne and Don for RMT, Hiroe for acupuncture, and Ethan for Physio.
I have yet to come to a clinic where I am satisfied with all the people that I see. The front desk is always welcoming me as well as everyone else who wants in with a nice smile and are all very kind.
I am a picky person when it comes to stuff like this but these people listen to my needs and genuinely try to help me in my recovery.
12/10 would recommend.
Check out the people I listed, you wont be disappointed!!
I highly recommend Ivan (massage therapist) and Jean (acupuncture therapist). They both amazing at their specific skills. They listen to my needs, reading my tight muscles, and using deep tissue work on the focus areas. The treatment was perfect and focused exactly where I requested, and they check in during the therapy session. The clinic so welcoming and the therapists are professional. I left feeling completely refreshed and relaxed after each session.
I started treatment a year ago at Launch Rehab for frozen shoulders resulting from earlier falls. i also have longstanding low back issues and am being treated for those as well.
My therapists are Adrian Cheng, physiotherapist, and Don Sanares, RMT.
My therapists are excellent. They are both very professional and extremely knowledgeable, always explaining the treatment and providing independent exercises.
I plan to continue both physiotherapy and massage therapy at this amazing clinic where the staff are great as well.
I was in a major car accident recently. I have been treated primarily by Ethan Yeung, MPT, and Melissa Ko, RMT.
They are superb therapists and have assisted with significant improvement in my symptoms.
They are extremely professional and always attentive to the areas of concern and finding new ways to address the issues.
I have continued at Launch Rehab after a serious car accident. I see Ethan MPT, Melissa RMT, Hiroe Acup and Alex counsellor.
They are all incredibly professional, exceptionally knowledgable and working hard on my recovery which often includes adaptations in treatment because of my condition.
I would highly recommend all of them.
Reply from Launch Rehab New Westminster | Physiotherapy RMT2023.09.22
Thank you so much for taking the time to write us a review! We're happy to hear that you've enjoyed your experience with Adrian! Thanks for the recommendation :)
SPF Precut Lumber2025.12.16
Excellent professionals , my family & colleague visits them whenever they need Physio or Massage.
Teresa is Best Physiotherapist I know :-)
I’ve had several physiotherapy sessions with Jocelyn Chan for my neck, back, and now my foot, and I couldn’t be happier with the results. She is extremely knowledgeable, observant, caring, and thorough, and she truly listens while looking for the root cause of the issues. I’ve regained a range of motion in my neck and back that I hadn’t had in a very long time. I highly recommend Jocelyn to anyone looking for an excellent physiotherapist.
I had an amazing experience at Launch Rehab! My physiotherapist Rachel is incredibly skilled and knowledgeable, and Ivan, my massage therapist, is a true professional. The whole team, including the front desk staff, are super friendly and welcoming. The facility is spotless and well-maintained. Highly recommend! Thank you, Rachel, Ivan, and team, for helping me feel my best!"
My low back pain bother my regularly activity very Much. After RMT Ivan Cheng, physiotherapist Rachel Cheng and Kinesiologist Ashwin Singh did treatment for a month. The condition get significant improvement. They are professional, attentive genuinely supportive and delivers excellent treatment. I get huge help in my recovery journey. The front desk team are also caring to schedule my appointment. I am very lucky getting help by this excellent team
Reply from Launch Rehab New Westminster | Physiotherapy RMT2025.12.15
Hi Rocky,
Thanks for a positive review!
Tina Strehlke2025.12.14
Had a great physio experience at Launch with Ravi Bhangoo. My kid did 4 sessions to treat shin splints. It was a combination of exercises and massage. She left with an exercise program to continue. Ravi was professional and fun to work with!
Ivan Cheung is a super talented and hardworking RMT. They helped me resolve a lot of pain from long hours of sitting. I always leave feeling noticeably better! Highly recommend!
I started going to Launch Rehab a couple of months ago for post-workout soreness and DOMS, and the improvement has been noticeable. Victor is attentive, checks in often, and works through problem areas thoughtfully and effectively. I’ve felt better after every session and have learned useful stretches and at-home remedies I still use. I highly recommend Victor and Launch Rehab.
I saw Ivan C for massage therapy service. He was very professional and helpful. I went in with a sore back and legs and left feeling much better. The clinic is also clean and modern. I highly recommend RMT Ivan
I went to Launch Rehab Coquitlam for my whole back and shoulder muscle stiffness caused by my delivery work. Ivan did an excellent job—very professional, knowledgeable, and attentive to my problem areas. I felt real relief after the session, and the treatment was exactly what I needed. Highly recommend Ivan to anyone dealing with muscle pain or work-related stiffness. I’ll definitely be coming back.
Reply from Launch Rehab New Westminster | Physiotherapy RMT2025.12.15
Hi Michelle,
Thank you for your kind words! We’re so glad to hear that Alex made you feel heard and truly cared for. He’s very committed to listening to his clients and tailoring care to their needs. We really appreciate you taking the time to share your experience!
Michael Byer2025.12.12
I've been working with Alex for a few months. Each session is packed with activities. He has given me a helpful home program. I'm experiencing much less pain thanks his assistance.
Reply from Launch Rehab New Westminster | Physiotherapy RMT2025.12.15
Hi Michael,
Thank you for sharing your experience! We’re so glad to hear that your sessions with Alex have been productive and that the home program has been helpful. It’s great to know you’re experiencing less pain as a result of his guidance and support. We really appreciate your feedback and are happy to be part of your recovery journey!
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