Verified Company
I have had a lot of experience with the Lettings team and I have found them to be informative, helpful and hard working. I Would definitely use them if I had any properties to rent.
The team has been really helpful, they made it so easy, they communicated with us throughout the referencing period and provide clarity where need. Thank you Emily and the team
I’ve really enjoyed working with Lang Town & Country. I’ve always found the team friendly, helpful and very easy to deal with. Their communication is excellent, and they keep me informed throughout, which makes everything so much easier when working as a contractor. It’s been a pleasure working with them and I’d happily recommend them.
We’ve had a very positive experience with Lang Town & Country. They have always been helpful, responsive and quick to deal with any issue, with clear communication throughout.
A special mention to Abi, who has been consistently kind, professional and extremely helpful whenever we needed assistance. Her prompt and efficient support has made a real difference.
Highly recommended.
Reply from Lang Town & Country
2026.09.28
Thank you so much for your lovely review and for taking the time to share your experience with us. We are delighted to hear that you have found our team helpful, responsive and clear in our communication throughout your tenancy.
It is especially lovely to hear your kind words about Abi. We know how important it is to feel supported and kept informed, so it is wonderful to know that her help and prompt responses have made a positive difference.
Thank you again for your kind recommendation. It has been a pleasure assisting you, and we really appreciate your continued trust in Lang Town & Country.
It is especially lovely to hear your kind words about Abi. We know how important it is to feel supported and kept informed, so it is wonderful to know that her help and prompt responses have made a positive difference.
Thank you again for your kind recommendation. It has been a pleasure assisting you, and we really appreciate your continued trust in Lang Town & Country.
I couldn't recommend the sales team enough. Even though Langtown were not our managing agent for our sale, they were for our purchase. However, I was treated with the same care and consideration throughout my journey. I had quite a stressful and difficult process—20 months of different challenges that I'm sure, without the support I received, I would have given up on.
During this time, Gemma and I built up such a great relationship that I felt like she was as committed as me to see this through. Unlike many other agents I have experienced, Gemma is professional, easy to talk to, and completely on it!
After this, I don't want to think about moving anytime again soon, but if I were, Gemma and the Langtown team would be the first people I would call. I'm sure Phil, James, Izy, and Tracey are all relieved that I won't be calling the office again for a while, but my personal gratitude goes to the entire team for making me feel like a valued person, rather than just another transaction.
A superb efficient and extremely friendly estate agent who actually care
The staff are a credit to the business and we cannot recommend them too highly 10/10
Reply from Lang Town & Country
2026.09.25
Glad you were pleased with us and the service we provided & thank you for taking the time to write such a lovely review Richard. ⭐⭐⭐⭐⭐
Professional, knowledgeable and great communication
Reply from Lang Town & Country
2026.09.24
Thanks for taking the time to leave us a review Colin. ⭐⭐⭐⭐⭐
I have been a tenant with Lang Town & Country for six years and am satisfied with the service they provide. Communicating with the team is very easy; I always receive a quick response whenever I report an issue with my property. Recently, my carpet was replaced, the ceilings were painted, and all plumbing issues were resolved. I would like to extend a special thank you to Christine Ingram, who always goes above and beyond.
Reply from Lang Town & Country
2026.09.21
Thank you so much for your lovely review and for choosing Lang Town & Country for the past six years. We are so pleased to hear that you have been happy with the service and that our team has been able to help with any issues promptly. We will be sure to pass your kind words on to Christine, who will be delighted to hear them!
A good estate agent is someone who stands by you as a seller when the going gets tough. Paul Preen was top class in getting the sale over the line.
Reply from Lang Town & Country
2026.09.25
Thank you so much for your kind words. Selling a property isn’t always straightforward, and sometimes it’s when things get difficult that having the right agent really matters. I’m delighted I was able to help keep everything on track and ultimately get the sale over the line.
It was a pleasure acting for you, and I really appreciate you taking the time to leave such a fantastic review. All the very best for the future. ⭐⭐⭐⭐⭐
It was a pleasure acting for you, and I really appreciate you taking the time to leave such a fantastic review. All the very best for the future. ⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐ Exceptional Service – Absolute Professionals!
We recently rented a house through Lang Town & Country, and the entire experience was flawless from start to finish.
A huge, special thanks to Emily and Abi, who both truly went above and beyond for us. Their communication was excellent, they were always incredibly responsive, and no question or request was ever too much trouble. They handled everything with so much professionalism, warmth, and genuine care, which made all the difference.
It is rare to find this level of dedicated customer service these days. If you are looking to rent a property, I cannot recommend Lang Town & Country—and especially Emily and Abi—highly enough. Thank you all so much for helping us settle into our new home!
Reply from Lang Town & Country
2026.09.11
Thank you so much for your wonderful review and for taking the time to share your experience!
We’re delighted to hear that everything went smoothly from start to finish and that Emily and Abi were able to make the process of finding and settling into your new home such a positive experience. They’ll be thrilled to hear your kind words — they genuinely care about providing the best possible service to our clients.
We really appreciate your recommendation and are so pleased to know you felt supported and looked after throughout. Wishing you many happy memories in your new home!
We’re delighted to hear that everything went smoothly from start to finish and that Emily and Abi were able to make the process of finding and settling into your new home such a positive experience. They’ll be thrilled to hear your kind words — they genuinely care about providing the best possible service to our clients.
We really appreciate your recommendation and are so pleased to know you felt supported and looked after throughout. Wishing you many happy memories in your new home!
Really lovely team! Abi and Emily especially made the process very easy and were happy to answer any questions in a fast timeframe!
Reply from Lang Town & Country
2026.09.03
Thank you for your lovely feedback! We’re so pleased that Abi and Emily made the process easy and were always on hand to answer your questions quickly.
Just about to complete the sale of my late parents' house with Lang T&C (Plymstock) & I've been delighted with their service. The sale wasn't straightforward thanks to some family complications but they handled it all with confidence & professionalism. Paul & Natalie in particular were very pleasant to deal with. Their marketing, video & photography was well done & helped secure a sale at the right price in very good time, so I'm a very happy client. If I were ever buying or selling a property in the area again, I know who I'd go to first.
Reply from Lang Town & Country
2026.09.03
Thank you so much for your wonderful review. We’re delighted to have been able to help you through what was a difficult and complicated sale. . Paul, Natalie and the whole team really appreciate your kind words and recommendation. ⭐⭐⭐⭐⭐
From meeting Paul at the initial introduction meeting to discuss how we would market the property i was looking to sell, His No Nonsense approach (as well as a recommendation from a family member) is what swayed me to use Lang Town & Country, Josh handled the sale and was very proactive and kept communication flowing which was very reassuring as we had a challenging chain.. but Josh and the team at Lang's ensured things kept moving.. Now the process is completed i would strongly recommend Paul and his team at Lang Town and Country (Plymstock Office) to sell your property..
Reply from Lang Town & Country
2026.09.03
Thank you so much for your fantastic review and recommendation Shaun. It was a pleasure helping you through the sale, and we’re delighted to hear that Josh and the team were able to keep everything moving, particularly with a challenging chain. We really appreciate your kind words and wish you all the very best for the future! ⭐⭐⭐⭐⭐
Thankyou so much for all your help along the way, being we have had such a fast move down here from the north, Emily and Abi have both done the upmost to move things quickly, Thankyou for everything :)
Reply from Lang Town & Country
2026.09.02
Thank you so much for your lovely feedback! We’re delighted that Emily and Abi could help make your move from the North as smooth and quick as possible, and we wish you all the best in your new home.
Had a viewing with Abi yesterday and she was amazing! She was so lovely and happy to answer any questions and find out extra information for us. Also very quick in following up after the viewing which was helpful.
Reply from Lang Town & Country
2026.09.02
Thank you for your lovely feedback! We’re delighted to hear that Abi made such a positive impression and was able to answer your questions and provide helpful information so promptly.
Buying through Lang Town & Country was an absolute breeze and, considering how stressful the buying process can sometimes be, they did everything possible to make the experience as smooth and stress-free as possible. From the very beginning, their customer service was exceptional, and everyone I dealt with was friendly, approachable and genuinely helpful.
A special mention must go to Liz, who conducted both the initial viewing and the second viewing, which took place after my offer had been accepted and the property was under offer to me. She was incredibly friendly, professional and helpful on both occasions, making the viewing experience relaxed and straightforward. Her approachability and willingness to help really stood out and gave me a great first impression of Lang Town & Country.
Another special mention must go to Josh, who was absolutely fantastic throughout the entire purchase process. His professionalism, communication and dedication really stood out. He worked incredibly hard behind the scenes, particularly when liaising with the various solicitors and agents involved in the chain, making sure everyone was kept informed and doing everything he could to keep things moving forward.
Even when there were a few issues and delays along the way, Josh remained calm, proactive and reassuring. He was always available when needed, quick to respond to any questions and made a real effort to resolve problems rather than simply passing them on. His willingness to go the extra mile made a huge difference and gave me real confidence throughout the process.
Overall, I couldn’t have asked for a better experience. Lang Town & Country provided excellent customer service from the very first viewing right through to completion. Liz and Josh in particular were outstanding, and both played an important part in making the whole experience as smooth and stress-free as possible. I would have absolutely no hesitation in recommending Lang Town & Country, and especially Liz and Josh, to anyone looking to buy or sell a property.
Reply from Lang Town & Country
2026.08.21
Thank you so much for taking the time to leave such a fantastic review. We really appreciate your kind words and are delighted to hear that we were able to make what can often be a stressful process as smooth as possible. We’re so pleased you felt supported and reassured throughout the process, and it was a pleasure helping you with your purchase. We hope you’re very happy in your new home and wish you all the very best for the future. ⭐⭐⭐⭐⭐
We had a lovely experience in renting our first flat together with LT&C. Abi Wakeling was really informative and friendly when we went to have our first viewing, and the signing process was very quick.
Reply from Lang Town & Country
2026.08.25
Thank you for your kind review. We hope you enjoy your new home.
The team were incredibly helpful and supportive throughout the entire process.
Reply from Lang Town & Country
2026.08.19
Thank you, we hope you enjoy your new build home
Abi is brilliant
Abi has been brilliant at communicating with me! She kept me up to date and would answer any questions I had! Brilliant service
Date of experience: 12 August, 2026
Date of experience: 12 August, 2026