Lacey Heating

Lacey Heating Reviews

Excellent rating
5.0
139 reviews Verified
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Reviews (139)
ph80uk
ph80uk
2024.04.02
Despite being busy on other jobs, Lacey came and diagnosed then fixed my boiler when I was I left with no heat and hot water. Cant recommend them highly enough for being so flexible and understanding
Reply from Lacey Heating 2024.04.08
Thank you for the 5 star review it really is appreciated.
Natasha Marcetic
Natasha Marcetic
2024.03.26
Always happy with the work done by Lacey Heating. The staff on the phone are really lovely and helpful. The plumbers who do the call outs are reliable, tidy, and polite. They've always done a good job, including detecting and fixing leaks, boiler repairs, fitting a Nest thermostat, boiler services etc. It's convenient to arrange - I email whenever convenient for me/evenings, they call me to book a time. I'm happy to recommend them.
Reply from Lacey Heating 2024.04.08
Thank you for taking the time to leave us such great feeback Natasha we really appreciate your kind words.
Pat Styles
Pat Styles
2024.03.18
Would recommend Lacey heating had new bathroom, new boiler and rads did a brilliant job the whole team very helpful, the lads clean tidy and respectful to my property nothing to much trouble would not use anyone else now.
Reply from Lacey Heating 2024.03.27
Thanks pat for your feedback !
Billy Adcock
Billy Adcock
2024.03.18
Brilliant efficient service all the way from booking through to making payment. I booked a boiler service and the engineer was able to come out within 48 hours. I would highly recommend Lacey Heating to anyone. & Thank you!
Reply from Lacey Heating 2024.03.27
Thank you for your positive feedback
Mike Hall
Mike Hall
2024.03.08
Lacey Heating recently refitted our bathroom, after being messed about by Wickes we were very happy with how seamless everything went with Lacey Heating. The quality of the work was to a high standard, Luke who led the project was very professional and did a great job, Nick the tiler also did a top job. Sharon in the office was also very helpful in answering my questions. Would certainly recommend!
Fiona and Patrick Hudson
Fiona and Patrick Hudson
2024.02.27
First time I have used Lacey’s and I was very impressed. I spoke with Tony who arranged for Matthew to come around the next day. The job was quickly and professionally sorted.
PATRICK MURPHY
PATRICK MURPHY
2024.02.22
Job done quickly and efficiently. Very polite and helpful
Matt Collier
Matt Collier
2024.02.08
Fantastic heating and plumbing firm local to Hertford. Great staff from the engineers, to the apprentices, to the office staff. Always make themselves available, and get the job done on time and in budget. Would highly recommend.
Dave Allan
Dave Allan
2024.02.07
You completed 2 jobs on our central heating recently - great response time and good work
Duncan Mercer
Duncan Mercer
2024.01.18
We have been using Lacey Heating for a little while now and have always found them prompt, efficient, polite and very helpful. We will continue to use them and recommend them highly.
Reply from Lacey Heating 2024.02.01
Thank you for the 5 star review Duncan, it is really appreciated.
Rebecca Higgins
Rebecca Higgins
2024.01.17
Thank you Tony for coming out in this freezing weather to fix my boiler. Quick and reliable service as always.
Reply from Lacey Heating 2024.02.01
Thank you for your kind words Rebecca, so glad we could help you out.
Colin Edward
Colin Edward
2024.01.16
Congratulations and many thanks to Tony and all of his team. Could not have asked for a better service. Well done everybody.
Reply from Lacey Heating 2024.02.01
Thank you for taking the time to leave such positive feeedback Colin.
Mark Bennett
Mark Bennett
2024.01.15
I have used Lacey Heating for over a year now for various tasks as they are reliable, responsive and very professional. Tony and his team are always helpful and communicate well. I will continue to use them in the future!
Reply from Lacey Heating 2024.02.01
Thank you for taking the time to leave us such a great review Mark it is really appreciated,
Anne McLeary
Anne McLeary
2024.01.09
Having moved to the area fairly recently, I googled a local firm LACEY HEATING LIMITED. I was really impressed with the service I received from SHARON and LUCY. MATTHEW was our gas engineer. Extremely consentious and a tidy worker. Our next call was for electrical work, and again, MATTHEW and OWEN completed the work within a time frame. Again, both were excellent workers. I would definitely use LACEY HEATING LIMITED again and would highly recommend them as a company.
Reply from Lacey Heating 2024.02.01
Thank you for taking the time to leave us such great feedback Anne.
Callum Graddon
Callum Graddon
2023.12.29
Rang Tony the day after Boxing Day to see if he could help as my boiler had broken down. Try to help solve the issue over the phone so I could hopefully have the heating back on asap. Was unable to get it work and Tony came over that morning, as it was a quick diagnosis, he didn’t charge a call out fee. Was very impressed with the service and especially as it was over the Christmas holidays.
Reply from Lacey Heating 2024.01.08
Thank you for taking the time to leave us such great feedback Callum so glad we could get your boiler working for you on Boxing day. If you need any work done in the future you know where we are. Regards Tony Lacey Heating.
Phillip Ainge
Phillip Ainge
2023.12.28
I called Lacey Heating between Christmas and New Year due to a leaking pipe join going to our boiler. Tony was very helpful on the phone and came round the next morning exactly when he said he would. He was very polite, friendly, professional and helpful. He quickly fixed the issue and gave some advised to prevent further issues. I would highly recommend Lacey Heating Ltd.
Reply from Lacey Heating 2024.01.08
Thank you so much for the 5 star review Phillip. It was an absolute pleasure helping you out. Regards Tony Lacey Heating.
David Arrowsmith
David Arrowsmith
2023.12.19
Very happy again with our experience with Tony and his team. They arrived on time, the job was well done as usual with no issues following on from the visit. Also, it is important to mention Sharon, who is excellent at sorting out visit times. She has always been very quick to respond to telephone requests, and reassure that things are in hand.
Reply from Lacey Heating 2024.01.08
Thank you so much for your positive feedback David, if you need any work done in the future you know where we are. I will pass your kind feedback to Sharon as well. Regards Toney Lacey Heating.
Hertford & District Info
Hertford & District Info
2023.12.14
Annual service on time
Reply from Lacey Heating 2024.01.08
Thank you for the 5 star review. Regards Tony Lacey Heating.
Aston parrott
Aston parrott
2023.12.14
A brilliant professional service and will definitely be using them again in the future.
Reply from Lacey Heating 2024.01.08
Thank you so much for your kind positive feedback Aston. Regards Tony Lacey Heating.
George Rowley
George Rowley
2023.12.12
nice family business ~ job done!
Reply from Lacey Heating 2024.01.08
Thank you so much for taking the time to leave such positive feedback George. Regards Tony Lacey Heating.