Verified Company
Emilio took such good care of us. Such a warm and friendly place. Food is amazing, drinks are amazing and the service is amazing. What more can you ask for? I’ve come here with friends, family, and significant others and everyone I’ve come here with absolutely love every aspect of the experience. Recommend to everyone.
Ordered two drinks at this bar and they were absolutely disgusting. I mean completely undrinkable to the point where it was sent back. Ordered a French 75 and my wife watched the bartender make it and it was made wrong. We tried the drink anyway and one or more of the ingredients were off. Off putting, off tasting, just OFF. We’re both in our 30s so we know what something should or shouldn’t taste like and it gave us the impression that the bartender (a bald man with glasses) didn’t know what he was doing. We sent those drinks back as we were genuinely afraid to finish them and asked for a gin and ginger and a rum and coke. Both of which were absolutely awful. My gin and ginger tasted nothing of gin and like the ginger ale that bartenders make from the soda gun when they don’t actually have ginger ale. My wife’s rum and coke tasted like the rum was cut with something. To me it tasted like the rum was cut and mixed with a low shelf rum. I’ve had plenty of well drinks but these were by far the worst. It seems like everyone else in the bar got that memo and were drinking Trulys, glasses of wine, and beer. The bartenders need an overhaul.
Reply from Kween
2026.03.18
Hi Perrier R,
We’re sorry to hear you didn’t enjoy your visit — that’s obviously not what we aim for.
We do want to clarify a few things. Our team is trained to remake or replace drinks until a guest is happy, and in this case your drinks were changed at the bar. At no point were any additional concerns raised with our staff, which makes it difficult for us to address the issue in real time.
We also take our product integrity very seriously — nothing behind our bar is ever diluted or altered, and all drinks are made using standard recipes and properly sourced ingredients.
That said, we always want guests to leave happy, and we would have gladly continued to adjust or remake drinks if we’d been given the opportunity. Jumping straight to a review like this without further conversation doesn’t give us the chance to fix things in the moment.
If you’d like to reach out directly, please email us and we’re happy to speak further. kweenlounge@gmail.com
– Management
We’re sorry to hear you didn’t enjoy your visit — that’s obviously not what we aim for.
We do want to clarify a few things. Our team is trained to remake or replace drinks until a guest is happy, and in this case your drinks were changed at the bar. At no point were any additional concerns raised with our staff, which makes it difficult for us to address the issue in real time.
We also take our product integrity very seriously — nothing behind our bar is ever diluted or altered, and all drinks are made using standard recipes and properly sourced ingredients.
That said, we always want guests to leave happy, and we would have gladly continued to adjust or remake drinks if we’d been given the opportunity. Jumping straight to a review like this without further conversation doesn’t give us the chance to fix things in the moment.
If you’d like to reach out directly, please email us and we’re happy to speak further. kweenlounge@gmail.com
– Management
