Krystalls Boutique Prom Dress Shop Reviews

Darren O'Connor 2026.04.08

     

Had a great experience today Prom Dress shopping for our Daughter...fantastic service from start to finish, warm and friendly welcome..special thanks to Chris, she is an absolute asset to the business...thank you so much, from Darren, Vicky and Joni xxx

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2026.04.09

Thank you so much for your lovely feedback. X

Cody Lee 2025.08.13

     

Kristy really knows her stuff and has endless dresses to chose from, my sister got her prom dress from Kristy and was so over the moon with it! Would definitely recommend her to friends and family if anyone was ever looking for a dress 👍

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2020.08.02

Thank you for your lovely review Cody, your sister looked beautiful in her prom gown 💗x

isobel bardwell 2025.08.12

     

Really welcoming both staff and experience!!!

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.08.12

Thank you 🫶

Sylvia Frost 2025.08.12

     

I came here to get a dress and it was the most amazing shop I had ever been to, the staff were fantastic and extremely nice and helpful. I was mind blown by this outstanding shop and would highly recommend it and other people.Number 1 boutique in Essex

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.08.12

Thank you for your kind review

Amie Waters 2025.08.12

     

The most amazing shop for Prom Dresses. You will not regret choosing here, you will be treated like a princess and the actual shop is gorgeous too 🥰

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.08.12

Thank you for your lovely review

Loren Lee 2025.08.12

     

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.08.12

Thank you

Julie Harris 2025.07.30

     

Purchased prom dresses for both my daughters from Krystal’s Boutique. Good location, lovely bright and airy shop with lots of choice for beautiful dresses. Staff are very friendly, helpful and not pushy. The whole experience was really pleasant and everything was well organised. Would 100% recommend.

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.08.12

That’s lovely to hear. Thank you so much for your lovely review 🫶

Alexandra B 2025.07.24

     

Both daughters went here, great selection of dresses. Had exactly what we wanted, good to try on a few dresses and explore what suites you best.

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.07.25

We are so pleased that we could help with both of your daughters. 🩷

Sarah Stibbs 2025.07.20

     

Coming to pick the prom dress was a very special time for both daughter and parent. I found it so lovely and quite emotional seeing my daughter presented to me in many beautiful dresses. A moment I will cherish 💕 The staff were very helpful and each girl got her time to shine. My daughter looked beautiful in her chosen dress. Many Thanks to Krystalls Boutique Team 💜

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.07.20

Thank you so much for your lovely review. So pleased you loved the experience. She looked stunning. 🩷

Debra Huckstepp 2025.07.17

     

Absolutely fantastic experience for my daughter, friendly, kind, they go above and beyond to make every girl feel amazing, Thankyou so much

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.07.20

This is so lovely of you to say. Thank you so much 🩷

Chloe Chaplin 2025.04.10

     

We came yesterday to find a prom dress for my daughter. From beginning to end the lady helping us was amazing. My daughter was completely out of her comfort zone and very emotional but our lady was brilliant with us, helping her to feel at ease, helping her to realise that she like the all the other girls looks beautiful too. We had a real rolercoaster appointment. I'd just like to say from the bottom of my heart thankyou for making what was a stressful experience for my daughter so much less so. Won't hesitate to come back in 2 years for my next daughter

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2025.04.10

Thank you so much for your lovely review. We are so pleased that your appointment was successful and that your daughter felt comfortable and at ease. We cannot wait to see the pictures. Thank you ❤️

Toni 2024.11.02

     

Excellent selection of dresses. The ladies that work here are all lovely and attentive. Came here with my 16yo daughter and she said they made her feel so at ease. She thought it'd be like the scene from pretty woman when they are snobish, but she was pleasantly surprised. Honestly love the morals and atmosphere of this boutique. Highly recommend

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2024.11.02

Haha love this review

No “BIG MISTAKE/HUGE” here!!

It was lovely meeting you both. So pleased your daughter had the best experience at our boutique ❤️

Demi K 2024.08.10

     

I got my prom dress from here and so did my sister 2 years later and the service is unmatched. We felt so welcomed and catered for

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2024.08.10

Thank you so much for your lovely review Demi. I’m so pleased we could help ❤️

Elena Godlevschi 2024.06.19

     

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2024.08.10

❤️

Zoltán Wentzel 2024.02.18

     

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2024.11.02

Thank you ❤️

Cathy Seymour 2024.02.17

     

What an amazing experience at Krystalls! It's a lovely boutique, modern and welcoming and Kristy and her staff were so friendly, patient and encouraging. They have every style of dress imaginable and nothing was too much trouble. They work very hard to ensure that you find the dress of your dreams!

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2024.02.17

Thank you so much, it was lovely meeting you and so pleased we had a “yes to the dress” 🩷

Lorraine Dean 2024.01.24

     

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2024.11.02

Thank you ❤️

Harriet 2023.11.05

     

What a wonderful boutique, all the ladies where so welcoming and lovely, we wasn’t rushed with selecting the dresses. everything was explained to us, our ladies was so professional she made my daughter feel like she was the only one that mattered ….. absolutely fabulous We placed the order for the dress paid the deposit and within a week The most fabulous dress arrived completed the rest of the payment and took the dress home in a lovely dress bag with a beautiful name tag. Thank you, Krystalls boutique 😘 #prom24

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2023.11.05

Thank you for your lovely review. We are so pleased that you had a great experience with us. We cannot wait to see the pictures on her prom day 😍xx

Josie O'Regan 2023.07.29

     

I loved the experience from start to finish … all of the staff members were truly amazing the dresses are really amazing lovely you can tell they are really good material and not like other prom dresses they are really heavy and I love them so much Krystall is a really nice caring lady and none of the staff rush you and you get to take your time and try on so many dresses I can’t wait for the big day

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2022.11.12

Thank you so much for your lovely review. We are so pleased that you loved your experience with us. X

Cydnie Toohey 2023.07.20

     

I had a lovely experience at Krystalls boutique. The staff there made it even better by being so welcoming and helpful. The dress options were amazing and the dress made my prom perfect.

Useful Report

Reply from Krystalls Boutique Prom Dress Shop 2023.07.20

Thank you so much for your lovely review Cydnie, so pleased that you found your experience at our boutique welcoming and helpful 🤍