Koorsen Fire & Security Reviews

At Industrial Plating Trevor did a thorough job. We checked after his work was complete. I would definitely have them back!

Great professional service! Thank you Riley!

This team is so great. From our first inquiry, quoting through service, we have been very pleased with the customer service and work done. We are so grateful we found them!

We take over a lot of scuba cylinders in the course of a year, so the quick turn around time and friendliness of the staff at Koorsen is much appreciated!

I cannot speak highly enough of Koorsen Fire & Security, and particularly the exceptional service provided by Derrick Moore. When an unexpected issue arose at our home, Derrick responded swiftly, arriving within an astonishing 30 minutes of my call. His professionalism, combined with his kindness and efficiency, left a lasting impression on me and my family. Having been loyal customers of Koorsen for over a decade, our trust in their services has only deepened over time. Derrick's prompt response and expert handling of the situation reaffirmed why we have continued to choose Koorsen for all our fire and security needs. In an industry where peace of mind is paramount, Koorsen consistently delivers. From installation to maintenance, their dedication to excellence shines through. Derrick Moore exemplifies the company's commitment to customer satisfaction, and I simply cannot imagine entrusting our safety to anyone else. If you're seeking unparalleled service and reliability in fire and security solutions, look no further than Koorsen. They have earned every bit of their stellar reputation, and Derrick Moore's outstanding service is a shining example of why Koorsen remains our first and only choice.

Grant was very professional when in office to inspect equipment

In December 2023 I decided to move forward with a security system and keyless access system with Koorsen, it 1st took them 6 months to respond to my calls and emails wanting to get a quote from them, I should have known this was a bad sign. Finally in Feb 2024 they installed the system and had all kinds of issues getting it to work before leaving. They showed me a very poor explanation of how the system works and how to program things. The next day, a saturday, we were completely locked out of our building as the system would not disarm and unlock our doors. I will say they responded quickly that time and got a technician out there on Monday. At this time they also told us we need to install a bypass key which would avoid this problem in the future and it would be around $800. Not really really want i wanted to heard after spending $6000 on a system that had left us completely locked out of our building. The follow week we ended up with the same issues and after a full day of the technician being there and doing on with the tech support they said it was fixed. The system. Worked properly for a week then issues stated again. They claimed they got it fixed at this time we also made a 2nd request needed more of the "fobs" as they did not provide us enough for our staff with our initial purchase again showing us these "fobs" would cost $4 to $8 per "Fob" the system seemed to work properly again for a couple weeks and now the system arms and triggers alarm every hour. Each time the alarm goes off we never receive any kind of call from the monitoring service to make sure the building is safe or if a police response is needed. Which we had to pay upfront $900 for that service. I have submitted a "trouble ticket" at 8 am in the morning with no response all day. If you need security services stay away from Koorsen they are thieves and will do nothing but steal your money and they try to charge you more at every turn..

Dondre done an excellent job inspecting and servicing for our work facility. He was courteous and friendly. Keep up the good service!

Riley is awesome ❤️

Scott and Dave did a great job getting our pharmacy security installed for our inspection. Thank you both for your hard work!

Joseph and Matthew came to our facility to do the yearly fire alarm check. They were both extremely polite and friendly. They completed the inspection quickly and replaced batteries that were not working. They also se up an appointment for me for an unrelated issue with our door sensors.

Cleanliness was top notch!

Pablo is hands down the best Technician we have received. So knowledgeable and was quick to remedy our issues and provide proper solutions!

I just want to give a big thanks to this company! Great, fast and knowledgeable. Shoutout to Tim Bays, Josh Crawford, Nik Young, and Ben Hoffman. Fantastic job guys!

Koorsen has an outstanding inspection team. They go above and beyond to make sure things are taken care of.kalvin and Noah are the Best

MJ is probably the nicest and most efficient employee from Koorsen. He not only explains what work he is doing, but he also cleaned up his mess after he was finished.

Pablo Gomez came out and helped us navigate our fire system. Was willing to explain questions that were asked and was a great resource. Would highly recommend this service.

Derrick was very knowledgeable and professional. We highly recommend Koorsen Fire & Security and Derrick. Thank you!