We enjoyed how the staff is very helpful and makes sure we know everything that's going on with our child
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.05.30
Hi Nioka, thank you for this wonderful feedback! 🌟 We believe keeping parents informed is just as important as caring for their children's teeth. We're so glad our team's communication made a positive impression! 🐨💜
I love how friendly the staff and doctors are. My kids actually look forward to going to the dentist. Friendly office that caters to young kids.
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.12.02
We’re so happy to hear that your kids enjoy visiting the dentist—that means everything to us! Thank you for noticing our friendly, child-focused environment.
They took amazing care of my son. Entire place was clean. All staff was super friendly. Wondering if I can identify as a child and have my dental work done there.
Update. After being to the surgery center 2 times and have both kid there for a cleaning at this point
The service has remained consistent. We have only had 1 visit run behind. They offered to rebook. We waited and still received top notch care. The kids played in the little play room and didn't even notice.
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.01.06
Thank you for your kind words! We're so glad to hear that your son received great care and that you had a positive experience with our friendly team.
It was a horrible experience- my kids have been going to this dentist for quite sometime now. The person who checked in my kids was very rude- She claimed the confirmation text said yiu needed to confirm by 12 the same day or appointment would be cancelled- the text did not say that- I did confirm the appointment a day or so after the text. Normally would also get a call confirming never received a call. When we showed up the appointments were canceled but then was able to take them at 2:30 instead of 2:00- they told us we can wait there or outside, we chose to give up our seats for another family with a baby and waited in the car. We came back in at 2:30 just for them to say they canceled the appointments once again and that they assumed we left when we told them we would wait. Never had such a difficult time with our appointments. The lady did apologize somewhat for being rude and how she was talking to us but still as someone working in a field dealing with kids or whoever there should of been better customer service and a little bit more caring and understanding with the communication with the system or in person. It definitely mskes me want to take our business elsewhere.
Kool Koala was able to have my 6 year old daughter seen same day and made sure she was comfortable and relaxed during the procedure. I’ll continue to bring both my daughters due to their amazing staff!
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.12.02
We’re glad we could help your daughter the same day and keep her comfortable throughout her visit. Thank you for your trust and for choosing us for your family’s care!
We’ve been coming to this office for a few years now and always had such a good experience here. The staff is warm, patient, and genuinely great at helping kids feel comfortable, even when they’re nervous. They explain everything in a calm, friendly way so the kids know what’s going on, and the whole office has a welcoming vibe. The pediatric dentist is amazing with children—super gentle, attentive, and makes the visit feel way less stressful. You can tell he really cares about his patients, and it makes all the difference. Definitely recommend!
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.11.17
Allie, thank you so much for your wonderful review! We’re truly honored to have cared for your family over the years. It means so much to hear that our team’s patience, communication, and calming approach have helped your kids feel comfortable at every visit. Our pediatric dentist and staff genuinely love what they do, and your kind words really reinforce why we do it. We appreciate your trust and your recommendation!
I am new to New Jersey and this was my first time taking my granddaughter to the dentist in new jersey my experience was amazing the staff is very friendly and they love what they do my kind of place. The Dentist he was so good with my baby and he was so sweet to her. My granddaughter is very busy and when I say they talk to her and played with her to make her comfortable it worked. I’m now going to start taking my son there. This is a great place to take your children for care. All the staff get 5 stars from me. Nice work and fast. Keep up the good work yall work so good together
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.11.17
Kareema, thank you for such a heartfelt review! We’re so glad your first dental visit in New Jersey was a great experience and that your granddaughter felt comfortable and cared for. Our team loves helping little ones feel safe, understood, and even playful during their appointments. We’re thrilled to hear you’ll be bringing your son as well. Thank you for trusting us with your family—your kind words truly mean a lot!
My son as been a patient at Kool Koala since he first got teeth and he's now 10 years old. The staff is friendly, the providers are supportive and professional. We both love the experience Kool Koala provides. My grandson even goes to the Deptford location. Thanks Kool Koala 😀.
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.11.17
Muff, thank you for being part of the Kool Koala family for so many years! We’re honored to have cared for your son since his very first teeth, and now your grandson too. Hearing that both generations enjoy their experience with us makes our day. Thank you for your continued trust and the kind words!
Very kind atmosphere, very caring doctors and staff. As well as very detailed in what they do. Eased my nerves right away!
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.11.17
Kaytlynn, thank you so much for your kind review! We’re glad to hear our team helped ease your nerves and provided a caring, detailed experience. We’re grateful you chose us for your child’s dental care!
Muy buena excelente atención y capacitados es una bendición tener personas así
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.11.17
¡Gracias, Marleiny! Qué alegría saber que recibiste una atención tan buena y profesional. Para nosotros es un placer cuidar a nuestros pacientes con dedicación y cariño. Agradecemos mucho tu reseña.
Everyone there is so kind an friendly and does amazing job at helping the kids feel safe and making sure they're comfortable each step of the way. I have 2 entirely different kinds of kids one who doesn't mind Dentist and another who is terrified of the dentist and they do an amazing job keeping them calm and relaxed during each visit. Highly recommend.
الرد من Kool Koala Pediatric - Collingswood, NJ
2025.11.03
Thank you so much, Amber! We’re thrilled to hear your kids feel safe and comfortable during their visits — that’s exactly what we strive for! Our team loves helping every child have a positive dental experience, no matter how they feel about the dentist. We truly appreciate your kind words and recommendation! 🐨🦷💙