Reply from Kneaded Relief Massage & Spa
2025.12.18
J – Five stars and not a single word? We’ll take that as the highest compliment possible. Sometimes the experience speaks for itself, and there’s just nothing left to add. We like to think that somewhere between the atmosphere, the professionalism, and the quality of the work, you were rendered pleasantly speechless. Reviews like this always make us smile because they usually come from clients who walked out feeling noticeably better than when they walked in. We truly appreciate you taking the time to leave the rating and for trusting us with your visit. We look forward to welcoming you back again soon and giving you even more to stay quiet about next time.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Reply from Kneaded Relief Massage & Spa
2025.12.18
Morgan – Five stars says plenty, even without a single word attached. When someone takes the time to leave a perfect rating, it usually means the experience delivered exactly what it should have: solid work, a calm environment, and results that don’t need explaining. We’ve learned over the years that some clients leave chatty reviews, and others simply walk out feeling better and move on with their day—and honestly, that’s how it should be. We appreciate you choosing Kneaded Relief and trusting us with your time and care. We’ll be ready whenever you’re due back for your next visit.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Reply from Kneaded Relief Massage & Spa
2025.12.18
Raymond – A five-star review may be short on words, but it’s long on meaning. When someone leaves a rating like this without commentary, it usually tells me the experience delivered exactly what it was supposed to—no gimmicks, no letdowns, just solid, professional work from start to finish. That’s the standard we’ve built this place on and the standard we expect every day. I appreciate you choosing Kneaded Relief and taking a moment to leave the rating, even if you didn’t feel the need to say more. We’ll be here when you’re ready to come back.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Went here back in August for my first massage ever and got a 30 minute Swedish Massage with Kimi. She was fantastic and made me want to come back. Just went again and tried a 30 minute Deep Tissue Massage with Matt. He was amazing and seems to be a magician with how great I felt after. Will definitely be back for longer massages as well. Only downside of booking here is the website doesn’t always work great for booking and it’s hard to get ahold of someone when you call to make an appointment.
Reply from Kneaded Relief Massage & Spa
2025.12.18
Lee – I really appreciate you taking the time to leave such a thoughtful and honest review, especially as a Local Guide. For a first massage ever, starting with Kimi was a great introduction—she has a way of putting people at ease while still delivering excellent work. Coming back and switching it up with Matt for deep tissue was another smart move; he’s exceptionally skilled, and hearing that you felt that much better afterward tells me he did exactly what he was supposed to do. Wanting to book longer sessions is always a good sign and the best compliment our therapists can get.
Now, let’s address the downside head-on. We hate hearing that getting ahold of us was frustrating at times, especially during peak hours. That’s not an excuse; it’s a growing-pains issue as our volume continues to increase, and it’s something I’m actively working to improve because accessibility matters just as much as the service itself. I appreciate you calling it out instead of glossing over it.
Thank you again for trusting us with your care and for giving two different therapists a chance to earn your business. We look forward to seeing you back—and next time, we’ll make sure the experience is smoother from booking to table.
Michael Malecki, RN, FF/EMT
Owner
Now, let’s address the downside head-on. We hate hearing that getting ahold of us was frustrating at times, especially during peak hours. That’s not an excuse; it’s a growing-pains issue as our volume continues to increase, and it’s something I’m actively working to improve because accessibility matters just as much as the service itself. I appreciate you calling it out instead of glossing over it.
Thank you again for trusting us with your care and for giving two different therapists a chance to earn your business. We look forward to seeing you back—and next time, we’ll make sure the experience is smoother from booking to table.
Michael Malecki, RN, FF/EMT
Owner
Definitely going back and requesting Chelsea again. Best massage I've gotten
Reply from Kneaded Relief Massage & Spa
2025.12.18
Craig – Thank you for choosing Kneaded Relief for your very first visit and for taking the time to leave such a strong review. I’m glad to hear you felt the pricing was fair and, more importantly, that Chelsea delivered what you described as the best massage you’ve had. First visits matter, and it’s important to me that new clients immediately see the difference between a routine massage and skilled, therapeutic work. Chelsea is consistently praised for her technique, intuition, and ability to deliver real results, not just temporary relief. We appreciate you trusting us with your care, and we’ll be more than happy to welcome you back and get you scheduled with Chelsea again.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Reply from Kneaded Relief Massage & Spa
2024.11.13
Suzanne - Thank you so much for the five-star review! We’re so glad to hear you had a wonderful experience with us. We truly appreciate your support and look forward to welcoming you back for another great visit soon!
Warm regards,
Michael Malecki, RN, FF/NREMT
Owner
Warm regards,
Michael Malecki, RN, FF/NREMT
Owner
That was a much needed relief! ❤️
Reply from Kneaded Relief Massage & Spa
2025.12.18
Elaine – I’m glad to hear it, because when someone says it was "much needed relief" (although we prefer "much Kneaded Relief" - sorry we Love that play on words...), that tells me the work did exactly what it was supposed to do. There’s nothing fancy about that—just skilled hands, focused treatment, and a therapist who listens instead of going through the motions. Those are the fundamentals, and they still matter. I appreciate you taking the time to leave the review and to trust us when your body was asking for help. We’ll be here and ready when you need that kind of relief again.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
It was my first time getting a massage ever and Myneisha made me feel SO comfortable during my deep tissue session. I haven't felt this good and relaxed in a very long time. I will definitely be returning!
Reply from Kneaded Relief Massage & Spa
2025.12.18
Paige – Thank you for sharing this, especially knowing it was your very first massage. First experiences matter, and I’m glad Myneisha made you feel comfortable, safe, and at ease while still delivering a deep tissue session that left you feeling genuinely relaxed and better than you have in a long time. That balance—strong therapeutic work paired with professionalism and trust—is exactly how massage is supposed to be done. Hearing that you’re already planning to return tells me we got it right the first time. We appreciate you choosing Kneaded Relief and look forward to welcoming you back again soon.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Reply from Kneaded Relief Massage & Spa
2025.12.18
David – A five-star review from someone who’s been with us since 2023 means more than most people realize. Long-term clients don’t keep coming back unless the work stays consistent and the experience holds up over time. Even without a single word written, that rating tells me we’re still doing things the right way—focused care, skilled hands, and no shortcuts. I truly appreciate your continued trust and loyalty over the years. We don’t take that for granted, and we’ll be here doing it the same way whenever you’re ready for your next visit.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Reply from Kneaded Relief Massage & Spa
2025.12.18
Heather – Five stars and not a single word? That’s the kind of review that makes us smile. It usually means you walked out relaxed, happy, and feeling taken care of—so mission accomplished. We love when our regular reviewers stop by just to drop a little five-star love and keep it moving. Thank you for choosing Kneaded Relief and for sharing the good vibes, even without the extra commentary. We can’t wait to welcome you back for another feel-good visit soon.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Love my experience as a first timer. Heather is great and made me comfortable. I didn’t get the name of the young lady who did my facial, but she was also great and knowledgeable on what I could do to improve my skin. I’ll be coming back.
Reply from Kneaded Relief Massage & Spa
2025.12.18
Zaneshia – I love hearing this, especially knowing it was your first visit. First timers should always feel comfortable, informed, and well cared for, and I’m glad Heather delivered exactly that experience for you. She has a great way of putting people at ease while still doing excellent work. I’m also happy to hear our esthetics team made such a strong impression during your facial—knowledge, education, and results matter just as much as the treatment itself. When clients leave feeling better and smarter about their skin, that’s a win. We truly appreciate you sharing your experience as a Local Guide, and we’ll be ready to welcome you back anytime.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Reply from Kneaded Relief Massage & Spa
2025.12.18
Carol – A five-star review from someone who first walked through our doors back in 2015 truly means a lot. When a longtime client returns after some time away and still leaves a perfect rating, that tells me the experience held up and the standard didn’t slip. Life pulls people in different directions, and we’re always happy to welcome familiar faces back when the timing is right. I appreciate you reconnecting with us after a couple of years and taking the time to leave the review. It was genuinely good to have you back, and we look forward to seeing you again.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner
Was my first time here,very nice place,friendly and Heather was great
Reply from Kneaded Relief Massage & Spa
2025.12.18
Cheryl – Thank you for taking the time to share your experience, especially as a Local Guide. I’m glad your first visit left a strong impression and that you found the space welcoming and the staff friendly—that matters. Heather consistently does excellent work, and hearing that she made your visit a great one confirms exactly why she’s so well regarded. First visits set the tone, and it’s important to me that yours felt comfortable, professional, and worth your time. We appreciate you choosing Kneaded Relief and look forward to welcoming you back again soon.
Michael Malecki, RN, FF/EMT
Owner
Michael Malecki, RN, FF/EMT
Owner