KLM Heating & Cooling Reviews

Grace Simrall 2026.06.11

     

A year ago I switched over to KLM Heating after a different company claimed that I had a cracked heart exchange without running any tests and put a high pressure campaign to get a whole new furnace. Since I have a Trane unit still under warranty, I decided to get a second opinion from a Trane authorized company and found KLM Heating. Not only did they run the proper tests, they showed that there was nothing wrong with my furnace. Since then I continue to have nothing but positive things to say about the company. It is easy to schedule an appointment and I've received excellent, trustworthy service from Lucky, Mike and Saxon.

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Reply from KLM Heating & Cooling 2026.06.11

Thank you, Grace, for sharing your experience with KLM Heating! We're glad to hear that our team, including Lucky, Mike, and Saxon, provided you with trustworthy service and a thorough assessment of your furnace. Your positive feedback means a lot to us!

Libby Hardy 2026.06.10

     

We have used KLM for many years. They respond quickly and are very knowledgeable. We have a boiler system which many businesses don't work on. Lucky knows our set up and has been able to come up with ways to make repairs without having to replace expensive parts. I highly recommend KLM. Today, Jackson performed annual maintenance on our air conditioning unit. He was very professional.

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Keith Downs 2026.06.08

     

KLM and Mike D. are top notch in keeping your HVAC running smoothly. And reasonably priced too.

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Reply from KLM Heating & Cooling 2026.06.08

Thank you, Keith! We're glad to hear that you had a great experience with KLM and Mike D. We appreciate your kind words about our service and pricing.

Gary 2026.06.03

     

Had used KLM previously and decided to call them when my central air stopped working. Josh, the technician, diagnosed the problem and was very thorough in his repairs. I really appreciate his honesty and feel certain a lot of their competitors would have told me I needed a new condenser, as it is an older unit. I highly recommend them based on the experience I’ve had with them!

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Helene Kramer Longton 2026.06.02

     

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Reply from KLM Heating & Cooling 2026.06.02

Thank you, Helene, for taking the time to leave a review. Your feedback is valuable to us!

Darius Walker 2026.05.28

     

Lucky was very knowledgeable. He allowed me to look at the reading he did and explained the process very well.

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Reply from KLM Heating & Cooling 2026.05.28

Thank you, Darius! We're glad to hear that Lucky provided you with detailed explanations and made the process clear for you. Your feedback is appreciated!

Shawn Whitehouse 2026.05.22

     

klm and the tech (lucky) was amazing

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Gary Ottman 2026.05.21

     

Great service is the hallmark of any great company. I received that when a 17 year old geothermal unit bit the dust a few days ago. With temps approaching 100 degrees, it was no easy task. KLM came prepared and provided quick service to a dire situation. The product selection was also convenient and has better efficency than the old geothermal system, keeping our dollars going farther. Great price, great service and a great reputation for quality. I am now a very pleased commercial and residential KLM Mechanical Services customer. Gary O.

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Don Fort 2026.05.20

     

Very professional made sure it was working properly before leaving thank you so much so glad we came across such a reliable company

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Reply from KLM Heating & Cooling 2025.03.12

Thank you so much, Don, for your kind words! We appreciate your trust in our company.

Sherry W 2026.05.20

     

I have been using KLM for over 10 years now and they always provides excellent service. Today was no different for my spring tune up service. Mike is always friendly and he does an excellent job of keeping our air conditioner running at peak performance. Thank you Mike!

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Reply from KLM Heating & Cooling 2025.04.13

Thank you, Sherry, for your kind words and for recognizing Lucky and Jordan; we appreciate your support and are glad to hear you enjoy our service!

Yainara Fernandez 2026.05.18

     

El compañero que vino a mi hogar a inspeccionar el equipo de aire muy amable ,sin duda una persona muy dedicada a su trabajo

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Reply from KLM Heating & Cooling 2026.05.18

Thank you, Yainara! We're glad to hear that the technician made a positive impression with his friendliness and dedication. Your feedback means a lot to us!

Regina Varney 2026.05.14

     

We just had our unit serviced and received a second opinion on this system. Mike Duffy -service tech - is WONDERFUL!!! We had been with another company for over 13 years - NO LONGER!! KLM is now our company for ALL our heat/air needs.. KLM was Rx by numerous Commercial companies - so glad we switched. Thank you Mike for such a great job!

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Reply from KLM Heating & Cooling 2026.05.14

Thank you, Regina! We're so glad to hear that Mike provided you with exceptional service and that you've chosen KLM for your heat and air needs. We appreciate your trust and look forward to continuing to serve you!

Jeff Honken 2026.05.14

     

Very Professional !!

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Reply from KLM Heating & Cooling 2026.05.14

Thank you, Jeff! We appreciate your kind words about our professionalism. Your support means a lot to us!

Bill Croce 2026.05.13

     

Clean, neat, courteous and went extra step to ensure all was in optimum working order and with care for details. Tech Lucky does a very thorough job and is pleasant and knowledgeable

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Teresa Grilliot 2026.05.13

     

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Reply from KLM Heating & Cooling 2025.09.22

Thank you, Teresa, for your wonderful 5-star rating! We truly appreciate your support.

robin LeMastus 2026.05.12

     

Mike was professional, courteous, and efficient! Did s great job today

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Reply from KLM Heating & Cooling 2025.02.25

Thank you, Robin, for your kind words about Mike's professionalism and efficiency; we appreciate your feedback!

joseph markert 2026.05.11

     

The Technician, Mike, was very knowledgeable and helpful. thank you very much!

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Reply from KLM Heating & Cooling 2026.05.01

Thank you, Joseph! We're glad to hear that Mike was able to assist you with his knowledge and help. Your feedback is appreciated!

Sherry Ragsdale 2026.05.11

     

Efficient

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Reply from KLM Heating & Cooling 2025.05.02

Thank you, Sherry, for your kind words; we appreciate your feedback on our efficiency and are glad you had a positive experience!

Sue Varnis 2026.05.08

     

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Reply from KLM Heating & Cooling 2026.05.08

Thank you, Sue, for taking the time to leave a review. We appreciate your feedback!

Kyle Lynch 2026.05.08

     

Whole House Air Purifier . Professional,quick,and answered any questions I had at that time. I had used KLM in the past and will continue to use and recommend to others about KLM in the future. Reme HALO Zero install.

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