Verified Company
Absolutely fantastic experience with Key Mortgages from start to finish. Lucy who was excellent and the rest of the admin team where there for me and answered all the questions I needed answering and where great for giving me guidance. Lucy was great at the start with making it so easy for me by pretty much sorting all my mortgage application, and Live cover to take the stress away from me. There was so much I have left out, also the price for the service was also top notch ! I highly recommend. Thank you for helping me get my first home Key Mortgages ☺️
Had a really positive experience with Key Mortgages. Peter G especially has been incredibly helpful and supportive throughout the process of me purchasing a property as a first time buyer. Was recommended to Peter from a friend and I don't think I could of done this without him. Would recommend him to every person I know going through a house purchase/getting a mortgage.
Reply from Key Mortgages
2026.05.27
Hi Dannielle, thank you for your feedback. We really appreciate you taking the time to share your positive experience. We're delighted we were able to help you through the process.
This isn’t just a review — it’s a genuine and heartfelt thank you to Ryan and his team.
Ryan was absolutely outstanding from start to finish throughout our purchase - he was extremely knowledgeable, responsive, and made us feel genuinely cared for every step of the way.
Nothing ever felt like too much trouble, and he consistently went above and beyond to ensure everything ran smoothly for us.
We truly couldn’t recommend Ryan highly enough and are incredibly grateful for all of his help and support.
Thank you so much, from two very happy home owners!
Caity + Craig
Reply from Key Mortgages
2026.05.20
Thank you so much for this amazing review! We couldn't be happier that you are pleased with the service from Ryan and time team! Thank you for choosing Key Mortgages to be part of your house-buying journey, it was a pleasure to be able to help you both. Wishing you all the best in you new home :)
Would highly recommend, especially to first-time buyers (like us!)
We've been so impressed with the guidance we've received from Ryan and the team. From our first meeting, we were completely reassured in the house-buying process, and Ryan was with us every step of the way - even just to hear about houses we'd viewed! Now we're a bit further along in the process and Preet is making sure we're kept up to date with everything going, and we really appreciate the consistent communication! We couldn't have done this without Key Mortgages and have felt completely safe in the teams' hands!
Date of experience: 15 May, 2026
Date of experience: 15 May, 2026
1st time buyers
My wife and I are first time buyers and was nervous about the process as we knew nothing but Ryan was very professional and always on hand to answer any question we had, really personable and great to talk to. Preet was our mortgage processor and was very helpful during that process, kept good communication with us during it. Both really helped to put our minds at ease during these times!
Date of experience: 15 March, 2026
Date of experience: 15 March, 2026
Brilliant help for a first time buyer
I am so grateful for the excellent service I received! As a first-time homebuyer, I was nervous about the process, but Peter was an outstanding mortgage advisor. He explained everything clearly, making each step easy to understand. His vast knowledge, friendly attitude, and availability for meetings made the experience stress-free. I truly appreciated his guidance and feel confident about future support from their team. Highly recommended!
Date of experience: 14 May, 2026
Date of experience: 14 May, 2026
Service is second to none
We have had the pleasure of working with Peter for advice and guidance since we purchased our first home. He is extremely knowledgeable, professional and very helpful! We had the opportunity of working with Keeley too and she was thorough and informative too.
All round I would recommend these guys to anyone in regards to their property or mortgages
Date of experience: 17 April, 2026
Date of experience: 17 April, 2026
We got recommended to key mortgages from a family member and I can safely say im so glad they did. Lucy was amazing from start to finish, going through all our options and helping us find the best mortgage provider for our circumstances. Once that was sorted the communication from the admin team was on point keeping us up to date throughout the whole process and being there for any question we had. Will be recommending them moving forward and will be repeat clients ourselves. Huge thank you to the whole team.
Reply from Key Mortgages
2026.05.20
Thank you for the fantastic review! We are so pleased you are happy with the service from Lucy and the team. If you ever need anything at all, please make sure to get in touch and we are looking forward to helping you again in the near future :)
Peter Grout and Becky Evans
My wife and I were very pleased with the work of Peter Grout and Becky Evans. A lot of work was done quickly and efficiently. Peter was very knowledgeable and found the best interest rate for us. They are very pleasant to talk to. Thank you, Keymortgages.
Date of experience: 23 April, 2026
Date of experience: 23 April, 2026
Outstanding Service – Fast, Stress-Free Mortgage Approval
We had an excellent experience with our mortgage adviser, Peter. From start to finish, he was professional, knowledgeable, and incredibly supportive. He took the time to explain everything clearly, ensuring we understood all our options before making any decisions. What really stood out was that there was absolutely no pressure, he allowed us to move at our own pace, which made the whole process feel stress-free and well-managed.
A special mention to Becky as well, who provided fantastic support on the administrative side. Her efficiency and attention to detail helped keep everything on track.
Thanks to Peter and Becky’s outstanding service, our mortgage was approved in less than 7 days, which was amazing.
Highly recommend their services to anyone looking for a reliable, professional, and efficient mortgage adviser!
Date of experience: 03 April, 2026
Date of experience: 03 April, 2026
Just purchased my first house with Key mortgages, would 100% recommend. Communication was great throughout, the admin team answered all questions promptly without making me feel they were stupid.
Thank you!
Reply from Key Mortgages
2026.04.08
Thank you for the fantastic review Mollie, we really appreciate your feedback. There is definitely no such thing as a silly question and we are always happy to help. Should you need anything at all going forward, just let us know :)
we used Key Mortgages to help us buy our first home. They were fantastic and very helpful throughout the whole process. As first time buyers, the buying a house process can be very overwhelming but Joel our mortgage broker was great in explaining and helping us understand, and he managed to get us a great rate. The app is also great to have all your documents in one place and easy to access. I Would highly recommend Key Mortgages and would definitely use them again!
Reply from Key Mortgages
2026.04.08
Thank you for the amazing review Faye! If you need anything at all going forward, just let us know :)
Key mortgages are honestly just the best! They have handled are case with so much care and have always been so open, honest and friendly. They helped us with our remortgage and made the process so...dare I say it.. EASY! Key mortgages helped us to get our first ever mortgage 5 years ago and we are forever grateful for their kindness, help and expertise. Doing our remortgage with them 5 years later (in 2026), they have maintained their professionalism and we would have genuinely been lost without them.
Kathy, Chloe, Ellie, Ryan and the rest of the team, we cannot thank-you enough for all your hard work and effort. You are simply amazing.
Kind regards,
Charis.
Reply from Key Mortgages
2021.05.04
Thank you for the very Kind 5 Star review Charis. Very happy to be able to help
I would like to say a massive Thank-you to Ryan and the Key Mortgages Team for their tremendous effort and hard work. They have made our remortgage process smooth and we could not have done it without them. They are professional, friendly, approachable and also extremely knowledgable. Thank-you team!
Reply from Key Mortgages
2021.12.04
Hi Terrell. Thank you so much for your lovely review. It has been our pleasure to have supported you in your mortgage journey and we hope you will be very happy in your lovely new home. Congratulations and best wishes - Ryan, Ellie and all the team. 🏡🥂🍾
Peter Grout is a godsend!
We've worked with Peter Grout twice now and could not be happier with his service. We'd never considered using a mortgage advisor (always just did our best with google searches) until a friend recommended him and now I'm so relieved we did. Our first time was a really stressful and complex house move and not only did Peter go out of his way to be available to sort any and all paperwork and issues out for us at any time of day, he found us a deal that we'd never have considered ourselves and then moved us onto a better rate a few months later without us even having to ask. With our current mortgage renewal, he was also really proactive and sorted us out for our next rate literally the day before rates spiked with the war in the Middle East, even though we have a few months left on our current term.
He always takes the time to explain exactly what's going on in the market and goes above and beyond to get things done so his clients don't need to worry. I also didn't realise quite how many rates he has access to - something like >1400 so he can review what's best really quickly and find deals that you can't just get via google. If you're in any doubt about whether you need a mortgage advisor, I cannot recommend Peter highly enough.
Date of experience: 12 March, 2026
Date of experience: 12 March, 2026
We’ve had a fantastic experience with our mortgage advisor, Peter over the years. They first helped us when we bought our first home back in 2019, guiding us through the whole process with clear advice and making what felt like a daunting experience much easier to understand.
Since then, they have also supported us through our last two mortgage reviews, always taking the time to explain our options and helping us find the best deal for our situation. Their knowledge, professionalism, and responsiveness have been excellent every time we’ve worked together.
Communication has always been quick and clear, and we’ve always felt confident that they genuinely have our best interests at heart. I wouldn’t hesitate to recommend them to anyone looking for trustworthy and knowledgeable mortgage advice. A fantastic service from start to finish!
Reply from Key Mortgages
2026.04.08
Thank you for the great review Emma! We have to agree, Peter is fantactic at what he does! Make sure to keep in mind our refer a friend scheme, you could receive a £100 e-voucher of your choice for anyone you refer to us that completes on their mortgage (T&C's apply). Please do not hesitate to get in touch should you need anything going forward :)
I can't speak highly enough of Key mortgages and especially Peter. We have used Peter now for our mortgage services for our last 3 renewals. He is by far the best we've used. What I like the most about Peter is how he explains everything simply, no jargon, in a way that we can understand and digest the information. He always tries to get the best for us and the best possible deals on the market, thinking of different scenarios to consider. Most importantly for me, is the prompt responses, it makes such a difference knowing that if I have a question, I know I can ask Peter and I can get a quick response. Extremely reliable, likeable, friendly, professional, who we will continue to use going forward.
Reply from Key Mortgages
2026.04.08
Thank you for the great review Corey, we really appreciate the feedback! If you need anything at all going forward, please get in touch :)
Key Mortgages is the only broker you should be using, we used Peter Grout who was recommended to us by friends. Peter worked so hard to get us a good mortgage and he put up with my 1000 questions and emails and always was kind throughout, nothing ever felt too much and he really made us feel at ease! The admin team aswell was spot on and sorted our documents for us and kept us in the loop and communicated with our solicitors and regularly updated us. 5 star service, we will not be using anyone else in future.
Reply from Key Mortgages
2026.04.08
Thank you for the 5* review Aaron & Brooke, we are so pleased you are happy with the service from Peter and the Team. If you need anything at all going forward, please get in touch :)