Verified Company
Amazing service by Angel! He was so great and understood exactly what we needed. He was able to rekey the 6 locks we needed (even when we didn't have the original key for some) & was able to install a keypad lock as well. He also gave us good advice for another lock solution we need in the future.
The technician was very professional, knowledgeable and polite. He finished rekeying my property within 15 minutes. Very good service, in and out.
Reply from Kern Key Services
2025.11.26
Hi Zaradasht,
Thanks for the glowing review! We're delighted to hear you had a great experience with our technician's professional and speedy service. We appreciate your business!
Thanks for the glowing review! We're delighted to hear you had a great experience with our technician's professional and speedy service. We appreciate your business!
Excellent customer service skills. I believe my tech was Alex
Great clean work
Reply from Kern Key Services
2025.11.26
Hi Faye. Thanks for the great review! We appreciate the feedback and are so pleased to hear that Angel provided you with excellent customer service and did great work. We value your business!
Our property management company has worked with Kern Key Services for decades, and they continue to be one of the most trusted and essential vendors on our team. They re-key every single one of our properties because we trust them 100% as their reliability and professionalism are unmatched.
One of the biggest advantages of working with them is their deep knowledge of local laws and their commitment to keeping us compliant. Their smoke and carbon monoxide compliance checks have been a huge value-add, giving us peace of mind and reducing our risk of fire-related issues. This level of attention to detail is rare and deeply appreciated.
The owners truly care about their clients and their employees, and it shows in every interaction. Their communication is excellent, their pricing is fair, and their team always goes above and beyond.
If you need a re-key company that is dependable, knowledgeable, and genuinely committed to safety and service, we couldn’t recommend Kern Key Services more highly.
Reply from Kern Key Services
2025.11.26
Dear Nicole
Thank you so much for taking the time to share such a comprehensive and generous review.
Our partnership with your property management company is incredibly valuable to us, and we are honored to have served as your trusted and essential vendor for decades. Knowing we have your 100% trust for all your re-keying needs means everything to our team.
We truly believe that strong client relationships are built on trust, compliance, and communication. It is a privilege to help you maintain safety standards through our re-keying and compliance checks for smoke and carbon monoxide issues. Providing that peace of mind is why we do what we do.
Thank you for recognizing the dedication of our owners and our team members. We look forward to continuing our successful partnership for many more years to come.
Warmly,
The Kern Key Services Team
Thank you so much for taking the time to share such a comprehensive and generous review.
Our partnership with your property management company is incredibly valuable to us, and we are honored to have served as your trusted and essential vendor for decades. Knowing we have your 100% trust for all your re-keying needs means everything to our team.
We truly believe that strong client relationships are built on trust, compliance, and communication. It is a privilege to help you maintain safety standards through our re-keying and compliance checks for smoke and carbon monoxide issues. Providing that peace of mind is why we do what we do.
Thank you for recognizing the dedication of our owners and our team members. We look forward to continuing our successful partnership for many more years to come.
Warmly,
The Kern Key Services Team
They saved us, yet again! We were locked out during mid-renovation (one of the contractors left the key). I just called in the morning, and I was told that they would try to be there before noon, but Andrew arrived just an hour after I called. We were so delighted with their prompt service, all the time! They always reach above and beyond, still (and will always be) one of our favorite vendors out there. Thank you, Kern Key team!
Reply from Kern Key Services
2025.11.07
Thank you for another wonderful review! We are so glad we could "save the day, yet again," and appreciate you highlighting Andrew's quick response time. Providing prompt, reliable service is what we do best. Your continued support and kind words mean the world to the entire Kern Key team!
Our locksmith was knowledgeable and helpful. He went right to work and I appreciate all his help.
Reply from Kern Key Services
2025.11.03
Hi Robin,
Thank you so much for taking the time to leave us this positive feedback! Providing efficient and helpful service is always our top priority, and we're glad we met your expectations. We appreciate your business and hope you'll think of us if you need locksmith services in the future!
Thank you so much for taking the time to leave us this positive feedback! Providing efficient and helpful service is always our top priority, and we're glad we met your expectations. We appreciate your business and hope you'll think of us if you need locksmith services in the future!
I had a great experience with Kern Key Services! Angel was my technician — he changed three locks for us and one knob swap. Angel did an excellent job. He was professional, efficient, and very knowledgeable. Everything was done quickly and properly, and he made sure the locks were working perfectly before leaving. I really appreciated his attention to detail and friendly attitude.
Highly recommend their services!
Reply from Kern Key Services
2025.10.30
Thank you, Karen, for your five-star review and kind words! We are thrilled to hear that Angel provided you with professional, efficient, and knowledgeable service for your lock changes and knob swap. We will be sure to pass your positive feedback along to him. We appreciate your recommendation and look forward to assisting you again in the future.
The company was able to schedule our rekey request within 48 hours. The locksmith was friendly and professional! I would recommend them to everyone I know.
Reply from Kern Key Services
2025.10.21
Thank you so much for the five-star review, Nan! We are thrilled to hear that we were able to schedule your rekeying request so quickly. We will be sure to pass along your kind words to our friendly and professional locksmith. Your recommendation means the world to us!
Angel was extremely efficient and informative in the rekeying of our lock. Excellent results.
Reply from Kern Key Services
2025.10.21
Thank you, Michael, for the fantastic review! We appreciate you taking the time to share your positive feedback and are glad you are happy with the excellent results. We look forward to assisting you again in the future!
We used Kern Key to replace our door locks after a tenant moved out. The tech was on time, friendly and left a spotless work area. Very easy to schedule and responsive.
Reply from Kern Key Services
2025.10.21
Thank you for your kind review Patricia. We are thrilled you had a positive experience with our staff!
Very fast and efficient service. He was in and out to rekey my home in under fifteen minutes. Professional, kind and would recommend.
Reply from Kern Key Services
2025.10.16
Hi Pamuela,
Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had such a fast, efficient, and professional experience with our service. It was our pleasure to help you rekey your home.
We truly appreciate your recommendation and look forward to serving you again in the future!
Thank you so much for your kind words and for taking the time to leave us a review! We are thrilled to hear that you had such a fast, efficient, and professional experience with our service. It was our pleasure to help you rekey your home.
We truly appreciate your recommendation and look forward to serving you again in the future!
Great experience with Kern. Excellent communications and the tech who performed the work for us was terrific and it was a bit of a complex job too.
Reply from Kern Key Services
2025.10.11
Hi Kevin!
Thank you for your fantastic review and for the kind words about our team. It means a lot to know that the communication was excellent and that our tech handled the complex job so well. We'll be sure to pass your praise along to them!
We truly appreciate your business and hope to serve you again in the future
Thank you for your fantastic review and for the kind words about our team. It means a lot to know that the communication was excellent and that our tech handled the complex job so well. We'll be sure to pass your praise along to them!
We truly appreciate your business and hope to serve you again in the future
Verified
They were hired by my property manager to add a deadbolt to a garage hinged side door above the existing original doorknob/lock assembly that was to remain. I did not want this to be removed. The added deadbolt was to be installed above the original knob/lock. Kern instead did unauthorized actions. Kern completely violated the agreement and instruction, and stole my original doorknob/lock and will not return it to me, and will not even return my requests for a contact back, with these requests coming from both me and from the maintenance supervisor with the property management company. They must return my property to me that they never should have stolen, and another company will have to correct all of this as per my original instructions that never should have been violated.
Reply from Kern Key Services
2025.10.11
Thank you for bringing your concerns to our attention. We understand you are frustrated with the recent service at your property. Our team is actively working with your property manager to resolve this matter. Please continue to coordinate with them as we work toward an amicable resolution.
Would highly recommend this business. Very communicative, I booked days ahead & they called to confirm their appt, gave me a 30-min heads up on the day of & were right on time. Very professional, clean-cut and trustworthy locksmith, felt very comfortable with him in my home. Quick & efficient but also took the time to walk me through what he did (we just moved in & had 7 locks rekeyed). Very reasonable pricing, too!
Reply from Kern Key Services
2025.10.08
Hi Donna,
Thank you so much for the wonderful review and for putting your trust in us for your new home! We are thrilled to hear that you had such a positive experience, from the initial booking to the rekeying of all 7 locks. We pride ourselves on being professional, communicative, and trustworthy, so your kind words truly mean a lot to our team. We're happy we could help make your new house feel like a secure and comfortable home. Welcome to the neighborhood!
Thank you so much for the wonderful review and for putting your trust in us for your new home! We are thrilled to hear that you had such a positive experience, from the initial booking to the rekeying of all 7 locks. We pride ourselves on being professional, communicative, and trustworthy, so your kind words truly mean a lot to our team. We're happy we could help make your new house feel like a secure and comfortable home. Welcome to the neighborhood!
Showed up on time. In fact, called and said they were around the corner and were in and out of re keying our place within 15 min. Highly recommended.
Reply from Kern Key Services
2025.10.07
Thank you so much for the fantastic five-star review, Steve! We're thrilled to hear that our team was able to arrive promptly and efficiently re-key your place so quickly. We pride ourselves on providing highly recommended, timely service. Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience!
Great customer service, very professional and responsive and fair price.
Reply from Kern Key Services
2025.10.07
Thank you so much for your five-star review! We are thrilled to hear that you were pleased with our customer service and found our team to be professional, responsive, and fair-priced.
Your feedback means a lot to us, and we appreciate you taking the time to share your positive experience. We look forward to the opportunity to serve you again in the future!
Your feedback means a lot to us, and we appreciate you taking the time to share your positive experience. We look forward to the opportunity to serve you again in the future!