Marchin at Keep in Touch is amazing.
His customer service is top notch and his skills and knowledge with my son's gaming PC was wonderful.
We previously spent around £170 with another PC repair man, but sadly the fault couldn't be found and the time it was away from our home was lengthy, then when I reached back out for help he ignored my texts.
Thankfully we then found Marchin and I'm so lucky that we did. The time the PC was out of the house was kept to a minimum and the text/what's app photos updates were amazing. We were informed at every stage what was happening, each fault and the costing, with different options as to what we could do next.
Marchin even picked up and dropped off at our home address at a time that suited, due to us working.
Hopefully we won't have anymore issues with the PC, but I will absolutely get back in touch with Marchin if we have anymore technical problems with phones/iPads or computers.
Can't thank this man enough for his swift help and giving our son his gaming PC back.
Thanks you, The Graham 's
Reply from Keep in Touch
2025.12.16
Dear The Grahams,
Thank you so much for your kind and thoughtful review. I truly appreciate your trust and I’m very pleased I could help get your son’s gaming PC back up and running quickly. It was a pleasure keeping you informed throughout the process and working around your schedule. If you ever need assistance again with PCs, phones, or iPads, I’ll be more than happy to help.
Kind regards,
Marcin
Keep In Touch
Thank you so much for your kind and thoughtful review. I truly appreciate your trust and I’m very pleased I could help get your son’s gaming PC back up and running quickly. It was a pleasure keeping you informed throughout the process and working around your schedule. If you ever need assistance again with PCs, phones, or iPads, I’ll be more than happy to help.
Kind regards,
Marcin
Keep In Touch
Absolute Lifesavers: Keep In Touch Brought My MacBook Pro Back from the Dead!Keep In Touch truly saved my MacBook Pro! My 2019 laptop completely died and wouldn't power on.
From my first call, the team was incredibly courteous and transparent, giving me a clear diagnosis and a fixed quote very quickly. The speed of the service was astounding: diagnosis in less than 48 hours (this is really good for a complex machines as macbooks)
If you need fast, honest, and expert tech repair for a complex device, I cannot recommend Keep In Touch highly enough. They are simply the best!
Reply from Keep in Touch
Thank you for your amazing feedback! We’re glad we could help bring your MacBook Pro back to life. Your trust and satisfaction mean everything to us.
Perfect service. Quick and on the day build of a custom pc. Missed even a piece and they had it in stock for a fair price. They really go above and beyond for the clients.
Reply from Keep in Touch
2025.10.12
Thank you for your kind review! We really appreciate your feedback and always do our best to meet our customers’ expectations.
Korzystam z usług firmy Keep in Touch I jestem bardzo zadowolona. Ostatnio naprawiałam z całego laptopa. Proces rozpoczął się od szybkiej diagnostyki, a samą naprawę wykonano błyskawicznie, co jest ogromnym plusem, szczególnie w dzisiejszych czasach, kiedy technologia odgrywa kluczową rolę w codziennym życiu.
Co więcej, jakość wykonanej pracy była na najwyższym poziomie. Laptop działa teraz jak nowy, a wszelkie problemy zostały skutecznie rozwiązane. Dodatkowym atutem było to, że urządzenie zostało oddane w stanie idealnym – dokładnie wyczyszczone, co zawsze jest miłym zaskoczeniem po naprawie.
Ceny usług również są bardzo konkurencyjne, co czyni firmę Keep in Touch atrakcyjną opcją dla każdego, kto potrzebuje pomocy w naprawie sprzętu. Zdecydowanie polecam tę firmę każdemu, kto szuka fachowej obsługi w przystępnej cenie. Na pewno skorzystam z ich usług w przyszłości.
Dodatkowym atutem jest bardzo dobry kontakt, szybkie odpisywanie na wiadomości. Wszystko super, dokładnie i przejrzyście 👌
Reply from Keep in Touch
2025.10.12
Serdecznie dziękujemy za tak miłą i szczegółową opinię! 😊
Cieszymy się, że była Pani zadowolona z naszej obsługi, szybkiej naprawy oraz efektów pracy. Zawsze staramy się, aby każdy klient otrzymał sprzęt w pełni sprawny i zadbany, a kontakt z nami był prosty i przejrzysty.
Dziękujemy za zaufanie i zapraszamy ponownie w przyszłości!
Cieszymy się, że była Pani zadowolona z naszej obsługi, szybkiej naprawy oraz efektów pracy. Zawsze staramy się, aby każdy klient otrzymał sprzęt w pełni sprawny i zadbany, a kontakt z nami był prosty i przejrzysty.
Dziękujemy za zaufanie i zapraszamy ponownie w przyszłości!
I took my Pixel 7a to Keep in Touch to have it's battery replaced (it was damaged and was bulging cause the back case to come off). The service was quick, friendly and professional. I dropped my phone off on Tuesday afternoon, which was the day I called, and picked it up on Wednesday. Would recommend to others and I will use Keep in Touch again!
Reply from Keep in Touch
You just made our day! Thanks a ton for the great review – it's customers like you who keep us going. Looking forward to helping you again anytime!
Fast and professional service, highly recommended.
Reply from Keep in Touch
2024.02.10
Thank you.
I am not giving 5 stars for no reason and not because I know the owner for years. I am giving 5 stars because for years every time when I have problem with any electronic device I've been helped and problem was solved. If something is not worth to repair, you will be clearly informed about it so you won't be waisting your time and money. This man got knowledge and passion in what he's doing and won't charge you millions.
Reply from Keep in Touch
2024.02.05
Thank you.
Excellent service
Helpful and friendly
Very knowledgeable
Highly skilled
Good value
100% recommended
Reply from Keep in Touch
2024.01.27
Thank you.
Highly recommend, professional service, PC repared in a matter of days with lots of work involved,collected and delivered to my house which was very convenient.Price much lower comparing to quots from other companies.
Reply from Keep in Touch
2024.01.27
Thank you. Such comments assure us that the company is heading in the right direction.