Kay's Counselling

Kay's Counselling Reviews

Excellent rating
     
4.9 | 163 reviews
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4.9

| 163 total

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Mizmo Mizz
Mizmo Mizz 2026.04.05
     
Honestly, I wasn’t sure what to expect when I first started, but I’m really glad I went with Kay’s Counselling. From the beginning I felt comfortable and not judged at all, which made it a lot easier to actually open up. Kay really listens and helps you see things in a different way without making you feel pushed or uncomfortable. Some of the things we spoke about genuinely stuck with me and have helped me deal with situations a lot better. It’s made a real difference for me, and I feel a lot more clear in my head now compared to before. I’d definitely recommend it to anyone who’s been thinking about getting some support.
Penny Taylor
Penny Taylor 2026.03.27
     
I had such a positive experience with Kay’s Counselling and would highly recommend it to anyone thinking about starting therapy. I came in feeling quite unsure and overwhelmed, but Kay made the whole process feel comfortable from the beginning. She has a really gentle and understanding approach, which helped me open up in my own time without ever feeling pressured. I always felt heard and supported, and it was clear she genuinely cared about helping me work through things. The sessions weren’t just somewhere to talk—they actually helped me make sense of my thoughts and build healthier ways of coping. I’ve come away feeling much stronger mentally and more confident in handling day-to-day challenges. Even just being in the space felt positive—on the occasions I saw the other therapists in passing, they were always friendly, welcoming, and smiling, which made the environment feel even more comfortable and reassuring. I’m really grateful for the support I received and wouldn’t hesitate to recommend Kay to others. It’s made a bigger difference than I expected.
Reply from Kay's Counselling 2026.03.29
Thank you so much for sharing this, Penny.

We know how daunting it can feel to start therapy, especially when you’re unsure what to expect, so we’re really glad you felt comfortable and able to take things at your own pace. Hearing that you felt listened to and supported without any pressure is exactly what we hope for.

It’s also so lovely to hear how much you’ve taken from the sessions—not just having the space to talk, but actually feeling stronger, clearer, and more confident day to day. That’s such important progress, and it comes from the work you’ve put in.

And thank you for noticing the wider space and team too.

We’re really grateful you trusted us with your journey, Penny. Wishing you all the very best moving forward

Best wishes,

Kay's Counselling
Siyuan Shi
Siyuan Shi 2026.03.23
     
Did my forth microneedling with Kiran. She is so professional and made me relax. It is the first time that made me never feel judged for nervousness, acne scar and medical history. Kiran is amazing and the result is brilliant
Reply from Kay's Counselling 2026.03.29
Thank you so much for your lovely review! We’re so glad to hear that your experience with Kay made you feel comfortable and at ease. Creating a safe, non-judgemental space is incredibly important to us, and it means a lot to know you felt supported throughout your treatment.

We’re also thrilled that you’re happy with your results—Kay will be delighted to hear your kind words! We look forward to seeing you again for your next session 💜
Peyton davis
Peyton davis 2026.02.12
     
I can’t recommend Kay’s Counselling enough. From the first session I felt really comfortable and at ease. Kay is kind, easy to talk to, and never makes you feel judged. She listens properly and helps you work through things in a way that actually makes sense. It’s made such a positive difference for me.
Reply from Kay's Counselling 2026.03.29
Thank you for your recommendation and for sharing your experience.

We’re pleased to hear you felt comfortable and at ease from your first session. Creating a space where clients feel heard, understood, and free from judgement is central to our approach.

It’s encouraging to know the sessions have helped you work through things in a way that feels clear and meaningful, and that they’ve had a positive impact for you.

We appreciate you taking the time to leave this review.

Best wishes,

Kays Counselling
Jamie Such
Jamie Such 2026.02.12
     
I want to thank rob for all his hard work , I’ve learnt so much over the last 7 months and I’m In a much better place now , I would highly recommend using rob, i will be booking in the future . Thank you rob
Reply from Kay's Counselling 2026.03.29
Thank you for taking the time to share your experience.

We’re really pleased to hear how much progress you’ve made over the past seven months and that you’re in a better place now—that’s incredibly important. Rob will be glad to know his support has had such a positive impact.

We appreciate your recommendation and look forward to welcoming you back whenever you feel ready.

Best wishes,

Kays Counselling
Priyal Patel
Priyal Patel 2025.10.14
     
Before seeing Kay, we were in a rut. But seeing her and learning the skills she taught, we're now closer than ever! She is absolutely brilliant and would definitely recommend to everyone!
Reply from Kay's Counselling 2026.03.29
Thank you for sharing your experience.

We’re so pleased to hear that things have improved for you both and that you’re feeling closer again. It’s not always easy to take that step, and it’s great to see the positive impact of the work you’ve done together.

We’re glad the tools and support from Kay have been helpful, and we really appreciate your recommendation.

Best wishes,

Kays Counselling
Meera Patel
Meera Patel 2025.10.13
     
​I cannot recommend Robert Young enough. From our very first session, I was impressed by how knowledgeable he is; he always had thoughtful, well-informed insights and strategies. He is also very thorough and I never felt rushed. we always covered the material fully, which made a huge difference. The most powerful part of the experience was how I felt after our sessions: I always left feeling lighter and more hopeful. If you're looking for a counseller, he's a fantastic choice.
Reply from Kay's Counselling 2026.03.29
Thank you for such a thoughtful review.

We’re really pleased to hear how supported you felt from the very first session and that Robert’s approach gave you the time and space to work through things fully. That sense of not feeling rushed is something we place a lot of importance on.

It’s especially encouraging to hear how you felt leaving sessions—lighter and more hopeful. That shift is so important, and we’re glad the work you did together had that impact.

We appreciate your recommendation and are glad you had such a positive experience.

Best wishes,

Kays Counselling
Gabriel Allen
Gabriel Allen 2025.10.07
     
Before I started seeing Kay I felt stuck — anxious, overwhelmed and unsure where to begin. From the very first session Kay made me feel safe and understood. She blended empathy with practical techniques I could try straight away, and helped me explore the root causes of my worries rather than just the symptoms. Over a few months I noticed better sleep, clearer thinking and a much kinder relationship with myself. Kay doesn’t promise quick fixes — she gives realistic tools and gently challenges you to grow. For anyone ready to do the work, I couldn’t recommend Kay’s Counselling more
Reply from Kay's Counselling 2025.10.08
Hi

Thank you for your review, we're pleased to hear about your positive experience and how you're feeling better within yourself with Kay's support.

We're always here if you need us.

Best wishes,

Kay's Counselling
Tai Iqbal
Tai Iqbal 2025.10.06
     
I referred a friend to Kay’s after months of being on an emotional rollercoaster, family and friends tried to intervene but we got to a point where we had to seek professional advice. We are so glad we did, not only does my friend feel better in himself but to quote “feels more understood”, exactly what he was looking for. On behalf of the rest of us, thanks to everyone at Kay’s! You lot might have given him a new lease on life.
Reply from Kay's Counselling 2025.10.08
Hi

Thank you for your review, we're pleased to have supported your friend and are pleased to hear about his/her progress and how much better they feel within themselves.

We're always here if you need our help in future.

Best wishes,

Kay's Counselling
Jo Bendall Forrester
Jo Bendall Forrester 2025.09.25
     
Excellent service
Reply from Kay's Counselling 2025.10.08
Hi

Thank you for your review.


We're always here if you need us.

Best wishes,

Kay's Counselling
Sami P
Sami P 2025.09.20
     
Kay has been great at helping me understand and recognise unhealthy thought patterns and behaviours and how to catch them. Understanding this alongside the theory and the empathy she gives is helping me a great deal with overcoming my issues. Would highly recommend!
Reply from Kay's Counselling 2025.10.08
Hi

Thank you for your review, we're pleased to hear that Kay was able to provide you with insight to help recognise unhealthy thoughts and helped you worked through addressing these.

We're always here if you need us.

Best wishes,

Kay's Counselling
Sophie Taylor
Sophie Taylor 2025.09.18
     
Kay has really helped me a lot I have received numerous sessions with her and have noticed a massive difference in how I am as a person. Couldn't recommend enough..
Reply from Kay's Counselling 2025.10.08
Hi

Thank you for your review, we're pleased to hear about you noticing a change within yourself.

We're always here if you need us.

Best wishes,

Kay's Counselling
Zesh Iqbal
Zesh Iqbal 2025.09.15
     
Reply from Kay's Counselling 2025.09.16
Hi

Thank you for your review.

We’re always here if you need us.

Best wishes,

Kay’s Counselling
Michael Groarke
Michael Groarke 2025.08.04
     
I highly recommend Kay's counselling. Counsellor Kay has been excellent, from the beginning and has been very professional and empathetic and has guided and helped me understand difficult emotions, that I didn't fully understand myself. She makes sure that you feel safe, understood and not judged. She has helped me understand things about myself that I didn't before and process the accompanying emotions in a direct and healthy way. The experience has definitely been worth it and I am very grateful for everything she has done!
Reply from Kay's Counselling 2025.10.08
Hi

Thank you for your review, we're pleased to hear about your experience with Kay and how you found her insight guided you and you felt understood by her.

We're always here if you need us.

Best wishes,

Kay's Counselling
Manisha Jain
Manisha Jain 2025.07.28
     
Kay is great, very knowledgable and personable! This is my first time with a private therapist vs with the NHS, and it’s going great☺️
Reply from Kay's Counselling 2025.07.28
Hi

Thank you for your review, we appreciate the positive feedback and hearing about your positive experience with Kay.

Best wishes,

Kay's Counselling
Allison Self
Allison Self 2025.07.08
     
I love this place! Kay is super kind and genuinely cares about what’s best for her clients over selling procedures. Her ethical background as a counselor was clear when she cost herself a ‘sale’ by giving me clear, straightforward explanations of the risks and benefits of a procedure I was considering. This helped me make an informed decision not to go ahead with it, and I really appreciated her integrity and the time she took to explain things to me. I did do the platelet treatment for dark under-eye circles and was very happy with the results and how quickly yet carefully Kay handled everything.
Reply from Kay's Counselling 2025.07.10
Hi,

Thank you for your review, we appreciate your kind words and pleased to hear about your positive experience with Kay :)

You’re always welcome to come for a treatment :)

Best wishes

The Glam Fairies
Bobbie Stevenson
Bobbie Stevenson 2025.06.25
     
I would like to add review for Rob young and also thank rob for everything he has helped me with, I would highly recommend for anyone who just needs bit of help it took me a whole to reach out but I’m really pleased I did its about doing it for your self no one else can do it for you, Rob talked listened and showed me things to help me understand thank you 🙏
Reply from Kay's Counselling 2025.06.26
Hi,

Thank you for your review, pleased to hear about your positive experience with Rob and how this has been helped you.

We’re always here if you need us.

Best wishes,

Kay’s Counselling
K Suroor
K Suroor 2025.05.07
     
This review is long overdue, I saw Kay for counselling for a few years, she helped me process my feelings and supported me even when I had outbursts, I can’t thank her enough for being so patient with me. I did at the start get confused about being challenged, until I realised she was challenging my thinking so that I can emotionally be better, now I take on board what’s said because I know that she’s helping me even in ways I don’t realise. I would recommend Kay to anyone who’s struggling and needs support, she is very knowledgeable and she’ll help yo with emotional stability.
Reply from Kay's Counselling 2025.05.13
Hi,

Thank you for your review. We’re pleased to hear about your experience with us and how it’s helped.

We’re always here if you need us

Best wishes

Kay’s Counselling
Karolina Vontszemuova
Karolina Vontszemuova 2025.04.23
     
I had counselling with Rob,which has helped me a lot.I was nervous before I started, but I soon felt relaxed.Rob was very kind and really listened to me,I felt I could tell him anything. We talked about things and looked at better ways i could cope certain aspects of my life.The sessions really helped me to understand myself more,so appreciate the support I got recommend this service.
Reply from Kay's Counselling 2025.04.23
Hi,

Thank you for you’re review, we’re pleased to hear about your positive experience with Rob and how you felt safe and listened to in your sessions.

We’re always here if you need us.

Best wishes,

Kay’s Counselling
Richard Morgan
Richard Morgan 2025.04.13
     
A friend of mine suggested having counselling and I was sceptical about the whole thing. I booked in to see Robert and he soon made me feel at ease and relaxed enough to feel confident in opening up about my issue. During our sessions Rob supported me to look at what's been going on for me. He helped me to reframe my thinking about my issue and we looked at new coping strategies to use in my life. This helped me not only feel much better in myself but has also shown me how effective counselling can be.
Reply from Kay's Counselling 2025.04.21
Hi

Thank you for your review. We're pleased to hear about your experience with Robert: how you felt at ease and relaxed in your sessions. It's great to hear about how you felt supported and provided with coping strategies.

We're always here if you need us.

Best wishes,

Kay's Counselling

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