Kay Tours Mexico Reviews

Nino Bernabe 2026.04.07

     

Our private Chichen Itza tour was an amazing experience from start to finish. Edwin, our guide, was outstanding—extremely knowledgeable, engaging, and passionate about the history and culture. He explained everything in a way that was easy to understand while still being very detailed, which really brought the site to life. Cesar, our driver, was equally excellent—professional, punctual, and made the entire journey smooth and comfortable. We always felt safe and well taken care of. The experience was well-rounded with a delicious lunch buffet included, a refreshing swim at Cenote Saamal, and a quick visit to the beautiful city of Valladolid, which added even more to the trip. Overall, this was a top-tier experience. Highly recommend Edwin and Cesar if you’re looking for a personalized and memorable tour.

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Reply from Kay Tours Mexico 2026.04.07

Thank you, Nino! We’re so happy to hear Edwin and Cesar helped create the best day of your vacation. It’s wonderful you enjoyed everything from Chichen Itza to the cenote and beyond.

Sincerely,
Your Kay Tours Team

david schreiber 2026.04.06

     

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Reply from Kay Tours Mexico 2026.04.06

Thank you, David! We're so happy you had an amazing experience with us. Knowing we could help create the best day of your vacation truly means the world to us.

Sincerely,
Your Kay Tours Team

S 2026.04.04

     

We had an absolutely amazing experience on this tour! It was a last minute decision that we wanted to try one of these tours and contacted Kay Tours first thing in the morning and they were able to quickly arrange a private tour for us. The day was perfectly planned, taking us to three stunning cenotes and a zip lining adventure. Each cenote was unique and beautiful, and we were able to swim, jump and explore in each. A huge shoutout to our guide, Jane, who truly made the day unforgettable. She was incredibly friendly, knowledgeable, and made everyone feel comfortable and included. She spent time getting to know us and went above and beyond by capturing incredible photos and videos for us, allowing us to fully enjoy every moment without worrying about missing anything. She really captured the magic of the day! On the drive we were provided drinks and snacks and we were even able to make a stop at a store on the way back to our hotel to pick up a few needed items. The lunch was great as well. We appreciated the flexibility and personalized care Jane offered. This tour was a highlight of our trip, and we couldn’t have asked for a better experience. Highly recommend Kay Tours—and guide Jane - next time we are in Mexico we will look into another tour and be requesting to have Jane!

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Reply from Kay Tours Mexico 2026.04.05

Thank you so much, S, for sharing your incredible experience! We're thrilled to hear Jane helped create the best day of your vacation. Your kind words mean the world to us. We'd love to welcome you again someday!

Sincerely,
Your Kay Tours Team

Scott Mann 2026.04.04

     

My Family and I recently visited the Mayan and did a tour with Kay Tours for Tulum historic site, cenote, and swim with Turtles We were guided by Daniel and Aldo, who both did an amazing job taking care of us. They picked us up in a new a clean vehicle, well set up to accommodate our Family. Both Daniel and Aldo were very knowledgeable and Friendly, and made my Family feel comfortable only after a short time knowing them. While Daniel was taking us through the excursion Aldo was always making sure the vehicle was tidy and that we were supplied with drinks and snacks. I have been on many excursions in Mexico and I can say this one was the best. It was private which allowed for great interaction with the tour guides and take in all of the great information and history provided to us. Based on my experience I feel very comfortable recommending Kay tours for any visitors looking for a great excursion experience. Daniel and Aldo, thank you so much for making a great experience for us and taking great care of my Family!

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Reply from Kay Tours Mexico 2026.04.04

Thank you, Scott, for sharing such a wonderful review! We're so happy to hear Daniel and Aldo helped create the best day of your vacation. Your kind words mean the world to us.

Sincerely,
Your Kay Tours Team

sbwpg 2026.04.04

     

Verified

Great Experience with Jane at the Cenotes! We had an absolutely amazing experience on this tour! It was a last minute decision that we wanted to try one of these tours and contacted Kay Tours first thing in the morning and they were able to quickly arrange a private tour for us. The day was perfectly planned, taking us to three stunning cenotes and a zip lining adventure. Each cenote was unique and beautiful, and we were able to swim, jump and explore in each. A huge shoutout to our guide, Jane, who truly made the day unforgettable. She was incredibly friendly, knowledgeable, and made everyone feel comfortable and included. She spent time getting to know us and went above and beyond by capturing incredible photos and videos for us, allowing us to fully enjoy every moment without worrying about missing anything. She really captured the magic of the day! On the drive we were provided drinks and snacks and we were even able to make a stop at a store on the way back to our hotel to pick up a few needed items. The lunch was great as well. We appreciated the flexibility and personalized care Jane offered. This tour was a highlight of our trip, and we couldn’t have asked for a better experience. Highly recommend Kay Tours—and guide Jane - next time we are in Mexico we will look into another tour and be requesting to have Jane! 🫶🏼

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Sarah L 2026.04.04

     

Verified

Family Snorkel Day We had a great snorkeling experience with Kay Tours Cancun Puerto Morelos. Everything was well organized and easy from start to finish. Our guide, Edgar, was excellent—very helpful and especially great with our 5 and 7 year olds. He made them feel comfortable in the water and kept things relaxed and enjoyable. We even saw a huge stingray, which was a highlight. Overall, a really nice, family-friendly experience. Ask for Edgar if you can he made he day so special!

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Kari K 2026.04.03

     

Verified

Best Guide Ever This trip exceeded all of our expectations. The tour and sites were amazing but what really took it over the top was our guide. Pepe was funny, sweet and so so so smart. We had a great day with him and would boom with him again if/when we return.

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SHARA LINDSAY 2026.04.02

     

Cedric, Daniel & Fernando provided us with an amazing tour experience. We booked a tour for 16 people. Booking online was easy. They communicated well with us. Picked us up on time at our hotel and took us to Chichén Itzá, lunch and swimming at an amazing Cenote. They shared lots of really good information teaching us about the area and the people. It was an amazing day and easy because they took care of everything! We very highly recommend this tour and these guides!

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Reply from Kay Tours Mexico 2026.04.03

Thank you, Shara! We’re so happy you had an amazing day with Cedric, Daniel, and Fernando. Your kind words mean the world to us, and we’re thankful for being part of your vacation memories!

Sincerely,
Your Kay Tours Team

Arna S 2026.04.02

     

Verified

Good experience!👏👏 Interesting and a very nice day together with Manuel & Jerry.

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Liz J 2026.04.02

     

Verified

Fab Trip Fab trip today, weather was not its best but that didn’t stop it being a great trip for our family. Lots to see, turtles, sting rays, barracuda (massive!), parrot fish and so much more. Thanks to Miguel and team for making it so memorable!

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Kendall Goddard 2026.04.01

     

I employed Kay’s Tours for a day excursion for healing retreat guests. I couldn’t be more grateful with the energy of our guide and driver, and the beautiful experiences we had today, especially during our cenote swim.

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Reply from Kay Tours Mexico 2026.04.02

Dear Kendall,

Thank you for sharing your experience! We're so happy to hear how much you enjoyed the cenote swim and the energy of our team. We're grateful to have been part of creating the best day for your retreat.

Sincerely,
Your Kay Tours Team

Jeffrey Lin 2026.04.01

     

Wonderful experience with Daniel and Oscar. They handled all the details perfectly - snorkeling at Akumal for turtle watching, brunch overlooking the beach, and swimming in a private cenote. Amazing experience - they helped us make the most of our time.

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Reply from Kay Tours Mexico 2026.04.02

Thank you, Jeffrey! We're so happy to hear Daniel and Oscar helped create the best day of your vacation. It’s wonderful knowing you enjoyed snorkeling, brunch, and the cenote. We’re truly thankful for your kind words.

Sincerely,
Your Kay Tours Team

Michelle S 2026.04.01

     

Cedric, Daniel and Humberto (I may have spelled this incorrectly) were amazing!!!! This was such an incredible experience! They are so knowledgeable about the history and the culture. It was so much fun and we made some fantastic memories 😊

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Reply from Kay Tours Mexico 2026.04.01

Thank you, Michelle! We’re so happy to hear about your incredible experience and how impactful it was for you. Cedric, Danielle, and Humberto will be delighted to hear your kind words.

Sincerely,
Your Kay Tours Team

Sebastian Bezeau 2026.04.01

     

Thanks James for such an amazing day

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Reply from Kay Tours Mexico 2026.04.01

Thank you, Sebastian! We're so happy you had an amazing day with us. It means a lot that we could be part of creating the best day of your vacation.

Sincerely,
Your Kay Tours Team

Kelly Hubener 2026.04.01

     

Our day with Umberto, Cedric, and Daniel exceeded our expectations! They were the best guides we could have hoped for. Knowledgeable and fun, they led us through Chichen Itza, a beautiful lunch and a trip to a magical cenote. They set the bar very high for any other guided excursion we take. Highly recommend Kay Tours and the gentlemen who showed us a wonderful day filled with Myan culture.

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Reply from Kay Tours Mexico 2026.04.01

Dear Kelly,

Thank you for sharing your amazing experience! We're so happy to hear Umberto, Cedric, and Daniel made your day unforgettable. Your kind words inspire us to keep creating the best day of your vacation!

Sincerely,
Your Kay Tours Team

Doug Williams 2026.04.01

     

Great tour! The food, drinks, tour guides, soghts history lessons, and info about cenotes! The cenote was awesome! Cedric. Daniel. Roberto—-thanks for a great day!

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Reply from Kay Tours Mexico 2026.04.01

Thank you, Doug! We're so happy you had an amazing experience and enjoyed the cenote adventure! Cedric, Daniel, and Roberto will be thrilled to hear your kind words. We’re so thankful to have been part of your vacation.

Sincerely,
Your Kay Tours Team

Megan Benedetti 2026.04.01

     

Cedric, Daniel, and Roberto were absolutely fantastic! I recommend them for any tour when you're in Cancun!

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Reply from Kay Tours Mexico 2026.04.01

Thank you, Megan! We’re so happy to hear Cedric, Daniel, and Roberto helped create the best day of your vacation. Your recommendation means the world to us!

Sincerely,
Your Kay Tours Team

Jerri Woodworth 2026.04.01

     

Cedric and Daniel were amazing guides!

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Reply from Kay Tours Mexico 2026.04.01

Thank you, Jerri! We’re so happy to hear Cedric and Daniel helped create the best day of your vacation. Your kind words mean a lot to us and we’re truly thankful for your feedback.

Sincerely,
Your Kay Tours Team

Mitch quick 2026.04.01

     

Great day with great guides!!

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Reply from Kay Tours Mexico 2026.04.01

Thank you, Mitch! We're so happy to hear you had a great day with our guides. Your wonderful experience means so much to us, and we’re thankful for your kind words!

Sincerely,
Your Kay Tours Team

Mike Woodworth 2026.04.01

     

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Reply from Kay Tours Mexico 2026.04.01

Thank you, Mike, for your kind feedback! We're so happy you enjoyed your experience with us. Creating the best day of your vacation is always our goal, and we’re grateful you chose us for your adventure.

Sincerely,
Your Kay Tours Team