Following collection of my vehicle from JS Coachworks, I identified a scratch on the inside of the windscreen (drivers side). You cannot see it as clear from the inside via photograph but visible by the eye. And another mark on the front bumper where it aligns to the bonet, which looks removable and could be some kind of product/glue/wax used on the front bumper when it was being repaired.
I can confirm that this damage was not present at the time I entrusted the vehicle to their care. I have emailed them and I am awaiting a response.
Friendly service and high standard of work
Excellent service for an insurance job.
Although we delivered they would have collected AND returned the vehicle (which they did).
Very easy and efficient to deal with good communication throughout.
JS Coachworks were absolutely brilliant from start to finish. Clear communication, honest advice, and top-quality workmanship throughout. They kept me informed at every stage and the van came back looking spot on. Proper professionals — highly recommended.
My car was a wreck and these lot sorted it out. I drive it away like it was brand new. Highly recommend as they are experts at what they do. Couldn’t be happier.
What appeared to be a mere scratch was more complex and the work required some dismantling of the vehicle. Job completed to an exceptionally high level, within budget. Very friendly people, too.
Reply from JS Coachworks
2024.06.19
Thank you Mark for your 5 stars.
Friendly, professional - no problems at all.
Mixed experience. They are clearly technically very proficient and do a first class job of the repair itself. And some of the staff are really professional and clearly strive very hard to make it a great customer experience. My experience was marred by two people who were rude and unhelpful, ignored calls/didn't call back as promised, and a general blind spot when it comes to managing expectations: Such a shame because it could be a great company and this review could have been 5-star.
Attended just for an enquiry, but very personable and knowledgeable staff. Assisted with my questions and provided guidance on my next steps following an accident. I will definitely follow up for the bodywork in due course
Had the pleasure of these Guys working on my Porsche recently when all the insurance company wanted to do was write it off Brian and the team could not have been more helpfully in sorting it out for me and doing an outstanding job on the repairs
Can’t honestly thank them enough
I would and will go out of my way to recommend them !! And this is a genuine review thank you all
Reply from JS Coachworks
2025.05.28
Hi Gary, thanks for the great review! We’re really pleased we could help get your Porsche repaired and back to how it should be. Brian and the team take pride in their work, so it’s great to hear you were happy with the result. We really appreciate the recommendation it means a lot to us at JS Coachworks.
Thanks for the great work carried out on my VW Golf…which came back spotless. Regards to Danny for dropping it off.
Reply from JS Coachworks
2025.05.28
Hi Katrina, Thanks for the kind words! Glad to hear you were happy with the work on your Golf, we’ll pass your regards on to Danny. Thank you very much for taking the time to leave a review.