James Wood Eyecare Reviews

Diane Dixon 2025.12.10

     

Called in at this opticians today as the arm had broken off my glasses, which I purchased here earlier this year. Absolutely amazing service, got sorted really quickly. I would highly recommend this opticians.

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Reply from James Wood Eyecare 2025.07.21

Thank you so much Diane for your kind words! We're delighted to hear you’re happy with your new glasses and that our team could help you find the perfect frames. Providing friendly, professional service and a great selection is always our goal. We look forward to seeing you again soon!

Ian Benson 2025.11.28

     

Really friendly and helpful staff

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Reply from James Wood Eyecare 2025.12.08

Thanks for the great review Ian, we're very grateful :)

Kelly Fraser 2025.11.28

     

Absolute lovely staff had the best experience in a long time, loved the variety on the choice of glasses and the ladies for their honest opinion. Thank you very much

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Reply from James Wood Eyecare 2025.12.08

Thank you so much Kelly for your wonderful review! We’re delighted to hear you had such a positive experience and enjoyed the range of glasses available. Our team is always happy to offer honest advice to help you find the perfect pair. We truly appreciate your kind words—thank you again, and we look forward to seeing you next time!

Mary Perry 2025.11.27

     

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Reply from James Wood Eyecare 2025.12.08

Thanks Mary!

Ruth Bradley 2025.11.21

     

I love this opticians! The staff are all wonderful, polite and very helpful. It is always a lovely relaxing experience and everything is explained clearly. It is a pleasant and cozy environment and have been going for almost 40 years! All of our children went and we trust in their care implicitly. We very highly recommend it to all: -) Thank you very much!

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Reply from James Wood Eyecare 2025.12.08

Thank you so much Ruth for your wonderful review! We truly appreciate your kind words and your loyalty over the past 40 years. It means a great deal to us that you and your family have continually trusted us with your eye care. We’re delighted to hear that you find your visits relaxing and that our team helps make each experience clear and comfortable. Your recommendation is incredibly valued. Thank you again – we look forward to continuing to care for you for many years to come!

Billy Dixon 2025.11.20

     

Glasses tailored to my needs price good very impressed 👍

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Reply from James Wood Eyecare 2025.11.21

Thank for the great feedback Billy, we really appreciate it!

Jonny Reilly 2025.11.12

     

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Reply from James Wood Eyecare 2025.11.21

Thanks Jonny :)

Paul Thomson 2025.11.06

     

Amazing service. Totally professional & friendly. Very much recommended.

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Reply from James Wood Eyecare 2025.11.21

Thanks for the great review Paul, we really appreciate it :)

Laura Kennedy 2025.10.31

     

Very professional and friendly service

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Reply from James Wood Eyecare 2025.11.06

Thanks for the great review Laura, we really appreciate it :)

Ernest Deri 2025.10.21

     

Had a great experience. Staff were polite,calm and respectful. They gave a detailed explanation of everything and allowed time to ask questions .

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Reply from James Wood Eyecare 2025.10.21

Thank you so much for your kind words Ernest! We're delighted to hear you had a great experience with us. It's important to us that every patient feels respected, informed, and comfortable throughout their visit. We’re glad our team could provide the time and clarity you needed. We really appreciate you taking the time to share your feedback and look forward to seeing you again in the future!

Vivien Ann Law 2025.09.16

     

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Reply from James Wood Eyecare 2025.09.22

Thanks Vivien :)

Shauna Thomson 2025.09.11

     

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Reply from James Wood Eyecare 2025.09.22

Thanks for the 5* review Shauna, we really appreciate it :)

Julie Spoors 2025.08.31

     

Well cared for today at James Wood Eyecare.Had a thorough eye examination.Optician was very professional very knowledgeable and very thorough.I have had excellent care and great customer service by all staff.Once again no complaints at all.Great place

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Reply from James Wood Eyecare 2023.10.20

Thanks for taking the time to leave us such a wonderful review, we really appreciate it :)

Rachel pearson 2025.08.14

     

Always so welcoming and friendly

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Reply from James Wood Eyecare 2025.09.22

Thanks for the great review Rachel, we really appreciate it!

Kayleigh McConnell 2025.08.08

     

Very welcoming, friendly, professional staff. Always happy with my appointment. Best around, been attending for many years and will not go elsewhere. Thanks James Wood 😊

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Reply from James Wood Eyecare 2025.08.11

Thank you so much Kayleigh for your kind words! 😊 We're thrilled to hear you've had such positive experiences with our team over the years. We truly appreciate your continued trust in us. We look forward to welcoming you back for many more years to come!

Marion Hope 2025.07.17

     

Had my first visit to the JamesWood Eye care, what an experience , I actually felt like I was having a lovely afternoon out, the staff are so lovely and friendly, they give you lots of advice and helped me choose the perfect glasses, I had them recommended to me and I'm so pleased I gave them a go, they're definitely my new opticians now.

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Reply from James Wood Eyecare 2025.07.21

Thank you so much for your wonderful feedback! We’re thrilled to hear your first visit felt like a lovely afternoon out and that our team made you feel so welcome and supported. It’s great to know you found the perfect glasses and that we’ve earned the place as your new opticians. We look forward to seeing you again soon!

Joseph Hope 2025.07.17

     

Just want to say it's my first time at James Wood Eyecare i Wood like too say what an experience so friendly put you at ease would definitely recommend

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Reply from James Wood Eyecare 2025.07.21

Thank you so much for sharing your first experience with us! We're delighted to hear you felt comfortable and well looked after. Your recommendation means a lot, and we look forward to welcoming you back again soon!

Shaun Bagnall 2025.07.03

     

Excellent local optician reasonably priced.Staff very friendly and helpful. Swift service ordered a week ago and got the glasses within a week.

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Reply from James Wood Eyecare 2025.07.21

Thanks for the great review Shaun, we look forward to seeing you again!

Super Jasooon 2025.07.03

     

Fabulous, friendly staff who are delightful and are kind and professional. Would recommend this optician to anyone due to the atmosphere and business ethic, I’ve been going here for years and won’t ever change places because they’re all so kind and friendly and thorough.

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Reply from James Wood Eyecare 2025.07.03

Thank you so much for your wonderful review ! 😊
We’re truly grateful for your continued loyalty over the years – it means the world to us.
Creating a welcoming and thorough experience is what we strive for, and we're thrilled it's made such a positive impact. Looking forward to seeing you again soon!

Terry Wilson 2025.06.05

     

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Reply from James Wood Eyecare 2025.06.12

Thanks Terry!