Izakaya Nana Reviews

N. Mendieta 2026.05.12

     

The place is beautiful and the concept is great. Unfortunately, customer service feels like an afterthought and the staff seem inexperienced. Maybe they’re relying too much on good sales to cover the gaps. The manager doesn't seem to care about costumers

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Reply from Izakaya Nana 2026.05.12

Hi, thank you for sharing your feedback with us. We’re glad to hear you enjoyed the concept and atmosphere of the restaurant, but we’re sorry to hear that the service experience did not meet expectations.

Providing attentive and welcoming hospitality is very important to us, and we will share your feedback internally with our team for review as we continue working on staff training, guest interaction, and overall service consistency. We also take your comments regarding management seriously and will review this internally to ensure guests feel valued and properly cared for during every visit.

Your feedback is important to us as we continue to improve, and we appreciate you taking the time to share your experience.

chris sanchez 2026.05.12

     

The overall atmosphere and service were incredible! I only went for drinks but the bartender Go really went above and beyond with his service and hospitable attitude. I can’t wait to go back and experience more of what they have to offer!

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Reply from Izakaya Nana 2026.05.12

Hi Chris. Thank you for sharing your experience! We’re delighted to hear the atmosphere was incredible and that Go’s above‑and‑beyond service made your visit so enjoyable, even just for drinks. It’s wonderful his hospitable attitude stood out, and we look forward to welcoming you back to experience even more of what we have to offer!

Miroslav Krstic 2026.05.11

     

Super friendly staff

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Reply from Izakaya Nana 2026.05.12

Hi Miroslav. Thank you for sharing your experience! We’re delighted to hear the staff’s friendliness stood out and made your visit so enjoyable. We look forward to welcoming you back again soon for another great time!

Erica Diaz del Castillo 2026.05.10

     

I don't watch anime, but the decor made me feel like I was in one. Great food too.

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Reply from Izakaya Nana 2026.05.12

Hi Erica. Thank you for sharing your experience! We’re delighted to hear the decor created such a fun, immersive atmosphere—even making you feel like you were inside an anime—and that the food was equally enjoyable. We look forward to welcoming you back again soon for another great visit!

Nick Thompson 2026.05.09

     

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Reply from Izakaya Nana 2026.05.12

Hi Nick. Thank you for your 5-star rating! We're glad to hear you had a great experience at Izakaya Nana. We appreciate your support and look forward to your next visit.

joey agust 2026.05.09

     

Izakaya Nana has great food a nice atmosphere, good music and a nice setting for family, friends and couples from all background. The overall esthetic, decor and even the lighting is beautiful and just an absolute vibe. This is our second time visiting here and we will definitely recommend.

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Reply from Izakaya Nana 2026.05.12

Hi Joey. Thank you for sharing your experience! We’re delighted to hear Izakaya Nana’s great food, beautiful aesthetic, and welcoming atmosphere created such a vibe for family, friends, and couples alike. It’s wonderful the decor, music, and lighting all came together to make your second visit so enjoyable, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!

Sunny Chu 2026.05.09

     

Great food, music can be a bit loud.

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Reply from Izakaya Nana 2026.05.12

Hi Sunny. Thank you for sharing your feedback! We’re glad to hear the food was great and appreciate your note about the music volume. It’s helpful to know how the atmosphere felt during your visit, and we look forward to welcoming you back again soon!

Chris 2026.05.08

     

Inhospitality, cold reception, and poor service. The bartenders who were on shift (Thursday night) were inattentive and impolite. I was trying to order an additional item on the menu and to receive the check as well, and the bartenders constantly ignored my signals, as if they held negative personal emotions towards me; they were attentive to the other customers. The restaurant was not busy at all, with few customers at the time. I waited over 30 minutes, and had to walk to the counter to receive my check. I was sober, with no alcohol ingested.

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Reply from Izakaya Nana 2026.05.08

Hi Chris, thank you for sharing your feedback with us. We’re sorry to hear that your experience at the bar did not meet expectations.

Our team always aims to provide attentive and welcoming service to every guest. It’s possible there may have been a misunderstanding during a busy moment, but we understand how frustrating it must have felt to wait for assistance and your check. We will share this internally with our team for review and continue working on improving attentiveness and guest communication.

Your feedback is important to us, and we hope you can give us another chance in the future, thank you.

sherin abraham 2026.05.06

     

Culturally focused unique atmosphere. Authentic Japanese cuisine. Enjoyed the dinner.

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Reply from Izakaya Nana 2026.05.06

Hi Sherin. Thank you for sharing your experience! We’re delighted to hear the culturally focused atmosphere and authentic Japanese cuisine made your dinner so enjoyable. It’s wonderful that both the setting and the food stood out, and we look forward to welcoming you back again soon!

Kevin Wilson 2026.05.05

     

The food was great. The service was friendly and prompt.

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Reply from Izakaya Nana 2026.05.05

Hi Kevin. Thank you for sharing your experience! We’re delighted to hear the food was great and that the staff’s friendly, prompt service made your visit so enjoyable. We look forward to welcoming you back again soon!

Kyle Tussing 2026.05.04

     

The other negative reviews are correct and I wish I would have listened to them before coming here. It is basically extremely mediocre versions of food you can find throughout Flushing, but with a completely unreasonable price.

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Reply from Izakaya Nana 2026.05.04

Hi Kyle, thank you for sharing your feedback with us. We’re sorry to hear that your experience did not meet expectations, especially regarding the food quality and overall value.
We will share this internally with our team for review and take steps to improve consistency in preparation and execution across our menu to ensure a better overall dining experience. We also understand your concerns regarding pricing and will continue reviewing our offerings to ensure they reflect the experience we aim to provide.
Your feedback is important to us, and we hope you can give us another chance in the future, thank you.

Sherman Chung 2026.05.03

     

Very good service and food

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Reply from Izakaya Nana 2026.05.04

Hi Sherman. Thank you for sharing your feedback! We’re delighted to hear both the service and food stood out during your visit. Your kind words mean a lot, and we look forward to welcoming you back again soon!

Roberto Caballero 2026.05.03

     

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Reply from Izakaya Nana 2026.05.04

Thank you, Roberto, for your 5-star rating. We're glad you enjoyed your experience at Izakaya Nana - Flushing. We appreciate your support and look forward to serving you again soon.

carina 2026.05.02

     

The waiter and waitresses were really nice and amazing service. The rooms are private and filled with anime posters as well. The food was great, my family got two Tonkatsu ramen and an Ultimate Unadon which filled us up. The yakitori was really flavorful as well, would definitely come again.

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Reply from Izakaya Nana 2026.05.04

Hi Carina. Thank you for sharing your experience! We’re delighted to hear the service from the team was so nice and attentive, and that the private anime-themed rooms added a fun and unique atmosphere. It’s wonderful to know the Tonkatsu ramen, Ultimate Unadon, and flavorful yakitori all filled your family up and made the meal memorable. Your kind words mean a lot, and we look forward to welcoming you back again soon!

Holden Hernandez 2026.05.01

     

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Reply from Izakaya Nana 2026.05.01

Thank you for your positive review, Holden. We trust that everything met your expectations, and we invite you back to Izakaya Nana - Flushing anytime!

Charles Chen 2026.04.30

     

I am hooked on their tonkatsu ramen, very flavorful. My wife and her friends really enjoy their set menu special bento boxes. The sushi and sashimi are tasty and fish is fresh. Enjoyed their grilled food, tasty eel. Like the atmosphere and service (they have a button on the wall that you can push to summon someone for service when you need them).

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Reply from Izakaya Nana 2026.04.30

Hi Charles. Thank you for sharing such a detailed review! We’re delighted to hear the tonkatsu ramen has you hooked, and that the bento boxes, sushi, sashimi, and grilled dishes like eel all stood out with fresh, flavorful quality. It’s wonderful to know the atmosphere and service added to the experience, especially with the convenience of the service button. Your thoughtful feedback means a lot, and we look forward to welcoming you and your wife back again soon.

Edward Yiu 2026.04.29

     

Love taking my family here for dinner. The food is yummy and my kids love the berry drink.

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Reply from Izakaya Nana 2026.04.30

Hi Edward. Thank you for sharing your experience! We’re delighted to hear family dinners here are such a hit, with yummy food and the berry drink being a favorite for your kids. It’s wonderful to know the whole family enjoys the visit, and we look forward to welcoming you back again soon.

Xinni Chen 2026.04.28

     

The service at Izakaya Nana was exceptional; our server was not only friendly but also incredibly knowledgeable about the menu, suggesting the perfect sake to complement our meal. They checked in on us just the right amount, making sure everything was to our liking without being intrusive.

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Reply from Izakaya Nana 2026.04.28

Thank you for sharing your experience, Xinni. We’re glad to hear the service at Izakaya Nana was exceptional and that the server helped you find the perfect sake pairing. It’s great to know the attentiveness was just right, and we look forward to welcoming you back soon.

Layla 2026.04.27

     

The sashimi was incredibly vibrant and melt-in-your-mouth, making it clear they source only the best seafood daily.

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Reply from Izakaya Nana 2026.04.28

Hi Layla. Thank you for sharing your experience! We’re delighted to hear the sashimi impressed with its vibrant, melt‑in‑your‑mouth quality, showcasing the freshness of the seafood. Your kind words mean a lot, and we look forward to welcoming you back again soon!

Gnawbox Beatbox 2026.04.27

     

I recently visited this Japanese gem with my mom, who came in from New Hampshire, so it was a special night. After a bit of searching, we chose this place based on its 4.6 star reviews. When we arrived, there was a bit of a wait for a table so the hostess led us to the bar as a better, more convenient option. Once seated we struggled a bit with the menu it was super confusing, kind of like a treasure map so we switched to our phone to see the online version on Google. After we decided, we waited about 20 minutes with no acknowledgment, no water, no check in so I had to grab a staff member. Now, I will say, once they came by, our waiter was super nice he took our order, though he didn’t know much about the Blanco tequila options, which was a little surprising. Still, the drink I ordered was very well crafted. I got a tequila sunrise with the perfect splash of cranberry and it was amazing. As for the food, we couldn’t get the ramen because the broth wasn’t vegetarian, even though it was listed that way online. Our second server, Veneris, actually stepped in and really saved us she apologized for the delay, offered a free drink, and recommended a fantastic sushi roll. The service from Veneris really turned things around. The ambiance was also gorgeous beautiful napkins, great vibe, and the bathrooms louder music volume was a nice little bonus. Every bite of the food was a dream the edamame was an interesting combination of both spicy and cold to balance the temperature. The stuffed octopus appetizer was out of this world, one of the best I’ve ever had. And the heart-shaped sushi roll…. Top three sushi rolls I’ve ever had. My mom loved the dancing girl roll as well. We wrapped up with a matcha crepe cake dessert so good we took it home. Overall, despite a few hiccups, it was a fantastic experience. Big shoutout to Veneris and Wai and the team they really turned the night into something special. I absolutely recommend this place and will be back again soon! <3

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Reply from Izakaya Nana 2026.04.27

Hi! Thank you for sharing such a thoughtful and detailed review. It’s wonderful to hear you chose this spot for a special night with your mom and that, despite a few hiccups, the team turned things around. Veneris stepping in with genuine care, Wai’s support, and the crafted drinks clearly elevated the evening. I’m glad the ambiance, creative dishes like the stuffed octopus and heart shaped roll, and that matcha crepe cake all made the night memorable. Your shoutout to the staff and recommendation really captures the spirit of the experience, and we look forward to welcoming you back again soon!