iX5 Pest Control

www.ix5.uk

iX5 Pest Control Reviews

Excellent rating
5.0
72 reviews Verified
iX5 Pest Control
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Reviews ( 72 ) 5.0

Jo Boor
Jo Boor
2024.02.29
5 star service every time from Matt and his team. Very friendly and full of knowledge. No task is too much trouble. I wouldn't use anyone else
Reply from iX5 Pest Control 2024.02.29
Thank you very much for taking time to leave such a great review Jo, and we are very pleased to be able to assist you. 😊
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Nikul Odedra
Nikul Odedra
2024.02.29
Positive
Professionalism
Matt has been brilliant. We used him for a bed bug issue at our business. We have then taken him on as our full pest control company with quarterly visits. Matt is thorough, very accommodating to working around our business and has a really nice nature. He is also competitively priced. Would highly recommend.
Reply from iX5 Pest Control 2024.02.29
Thank you very much for taking time to leave such a positive review Nikul, and we are very pleased to be able to support you and your team ongoing.
Pauline Vann
Pauline Vann
2024.02.27
Excellent service, really well explained and a written report after each visit. They treated 5 neighbouring properties for rat problems that were affecting all our back yards. If we get a recurrence we will use them again.
Reply from iX5 Pest Control 2024.02.27
Thank you so much for taking the time to leave such a great review Pauline, and I am very pleased we were able to help resolve the activity for everyone. 😊
Katherine Tilaks
Katherine Tilaks
2024.02.26
What amazing service, I got in touch with Matt regarding a concern I had about a possible bee hive in my chimney, he came out within a two days and investigated to put my mind at ease, such a lovely person and very informative throughout. Thank you so much again Matt. Highly Recommend!
Reply from iX5 Pest Control 2024.02.27
Thank you so much for taking time to leave such positive feedback Katherine, and I am very pleased we were able to help provide reassurance.
Martyn Holman
Martyn Holman
2024.02.21
Matt was prompt to reply to my bee problem. He offered a number of options the resold the issue and displayed considerable knowledge and had a great customer focus to his work
Reply from iX5 Pest Control 2024.02.23
Thank you very much for taking time to leave such positive feedback Martyn, and I am pleased we were able to assist.
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Patricia Davis
Patricia Davis
2024.02.14
Positive
Professionalism
Punctuality
Quality
Responsiveness
Value
Very prompt, professional service and extremely thorough
Reply from iX5 Pest Control 2022.12.06
Thank you very much for taking time to leave such positive feedback.
c2gt2284
c2gt2284
2024.02.09
Matt was brilliant came out at short notice did a full investigation and gave me hints and advice which I followed . Came out 3 time in total and finally caught the rat. Wife and kids very happy no more noises in the loft
Reply from iX5 Pest Control 2024.02.10
Thank you very much for the great feedback. It is really appreciated and I am pleased we were able to assist resolve the activity.
Cliff Hoare
Cliff Hoare
2024.02.03
I found Matt to be very helpful and knowledgeable. No hard sale just sound advice on how to deal with my issue which was spot on. No hesitation in recommending iX5 for any Pest issues.
Reply from iX5 Pest Control 2024.02.05
Thank you very much for taking time to leave such a positive review Cliff. I am pleased we were able to help and offer advice to resolve things.
Tracey Mold
Tracey Mold
2024.02.01
Quick response to our rodent issue. Polite and conscientious service from Matt, who was determined to catch the critters. Would definitely recommend and use this service again (although really hoping we don't have to given the nature). :)
Reply from iX5 Pest Control 2024.02.05
Thank you for taking time to leave such great feedback Tracey. I am pleased we were able to help, and hope you don't need any further assistance, although you know where we are if you do. 😊
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Ajay Parmar
Ajay Parmar
2024.01.29
I engaged with Matt a few weeks ago due to a suspected recurrence of a squirrel in a void space in a ground floor extension. Matt was able to attend on the same day I contacted him and undertook a comprehensive survey of the property. I had previous used another pest control team who were also very good but not as local as Matt. Matt's initial assessment was that it was unlikely to be a squirrel due to the proofing that had already been undertaken to my property. He installed 2 motion sensitive wireless cameras to enable us to gather further data. The camera's did reveal the presence of a rodent in the void space. In order to gain conclusive data, Matt recommended installation of a loft hatch and worked with a local contractor to complete this task. The increased access enabled us to confirm the presence of mice. Various tactics were deployed to further proof potential access points around the outside of the house and traps were deployed in various places in my property. Matt checked the traps on a weekly basis over 2-3 weeks and It appears that my issue has gone away. The key points that I would like to highlight regarding the service Matt provided are: 1. Always prompt and attends on the day / time he commits 2. Has the latest technology and equipment for monitoring 3. Provides clear instructions and rationale for proofing strategy 4. Very polite and clear communication 5. Competitively priced 6. He checked other areas of the house even though we did not think that we had issues on those areas If I have further pest control issues, I will be reverting to Matt and have no hesitation in recommending him.
Reply from iX5 Pest Control 2024.01.30
Thank you very much for taking the time to leave such a comprehensive and positive review Ajay. It is really appreciated and I am pleased we were able to assist and resolve the activity. 😊
Sarlote Svede-Arifaj
Sarlote Svede-Arifaj
2024.01.23
Amazing service, fast responding.
Reply from iX5 Pest Control 2024.01.23
Hi Sarlotte, Thank you very much for taking time to leave such a great review. It is very much appreciated. 😊
Glenn Keates
Glenn Keates
2024.01.04
Very professional. Listen understood and actioned a plan that suited our individual situation. Highly recommend
Reply from iX5 Pest Control 2024.01.09
Thank you very much for taking the time to leave such a great review Glenn, and I am pleased we were able to assist.
savvas manousos
savvas manousos
2023.12.17
Matt was very polite and professional. He attended promptly to survey and proposed a reassuring course of treatment. He was very respectful of our home and carried out the work carefully and with a very reasonable price. Happy to recommend and would certainly use again.
Reply from iX5 Pest Control 2023.12.17
Thank you very much for taking the time to leave such a positive review Savvas. It is appreciated and I am very pleased we were able to assist you.
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dean bourke
dean bourke
2023.12.13
Jasmin pashen
Jasmin pashen
2023.12.09
Brilliant service. Matt kindly came and helped us out! After rescuing some kittens our house was infested with fleas! Matt did the job! Many thanks 😄
Reply from iX5 Pest Control 2023.12.10
Thank you very much for taking the time to leave such a positive review Jasmin. 😊
Dorian S
Dorian S
2023.12.04
Matt has a lot of knowledge and looks where others don’t. He is patient and very friendly, willing to go the extra mile! I fully recommend him to anyone in need of a pest expert.
Reply from iX5 Pest Control 2023.12.05
Thank you very much for taking the time to leave such an amazing review Dorian. There is always a root cause for all pest activity so we always strive to find this, to avoid a recurrence.
Aarun J
Aarun J
2023.12.02
Great communication and service. Would definitely recommend.
Reply from iX5 Pest Control 2023.12.03
Thank you for the great review Aaron - it is appreciated, and I am pleased we were able to help.
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J D
J D
2023.12.01
Squirrels had overtaken my loft, damaging everything up there and Matt was able to get rid of the pests within a week. He was very friendly and knowledgeable and gave me lots of good advice on how to stop them coming in. Would definitely recommend iX5 Pest Control.
Reply from iX5 Pest Control 2023.12.03
Thank you very much for taking the time to leave such a positive review Jacqui - it really is appreciated. 😊
Adrian Forsell
Adrian Forsell
2023.11.25
I called IX5 as we had a rodent in our office roof space and Matt attended within 2 hours. The rodent was removed and suggestions given of what to do to prevent a further occurance. Excellent service all round
Reply from iX5 Pest Control 2023.12.03
Thank you very much for taking the time to leave such a positive review Adrian, and I am very pleased we were able to assist.
Sam Howard
Sam Howard
2023.11.24
Matt was amazing. From the second we spoke on the phone he was extremely helpful and personable and gave a lot of detail about what the process would be. Would highly recommend 😊
Reply from iX5 Pest Control 2023.11.24
Thank you very much for taking the time to leave such a positive review Sam. It is very much appreciated and I am pleased we were able to help. 😊