Verified Company
They have an awesome team! They always followup to make sure I'm satisfied with the resolution of an issue they were helping me on. Wynken, specifically was so helpful in jumping on an Google Meet session to help clarify some questions I had and show me where I could find what I was looking for.
Google Workspace Pros - incredibly helpful and kind. They have a simple solution for every problem.
Reply from itGenius
Thank so much Mario!!!
As always I wait too long for before asking for assistance. Yet again the IT Genius team have been a great help - not only with my initial issue but also taking the time to teach me a few little helpful bits along the way - I will try to get in touch sooner next time.
Reply from itGenius
2018.08.15
Thanks for your review Warwick!
Peter Moriarty,
Managing Director
Peter Moriarty,
Managing Director
We had a tricky issue that required coordination across a few moving parts, and the ITGenius team genuinely went out of their way to help us resolve it. What stood out most was their willingness to stay engaged until the problem was fully understood and fixed, not just handing it off or giving a quick workaround.
They were patient, responsive, and collaborative throughout the process, even when the situation involved tools and configurations slightly outside the usual scope. It felt less like dealing with a vendor and more like working with a partner who was invested in getting the right outcome for us.
We really appreciated their professionalism, clear communication, and commitment to seeing things through. It made a stressful situation much easier to navigate.
itGenius helped me so much! My DNS Settings began malfunctioning thru my marketing platform. Emails bouncing became a big problem! They helped me set everything correctly thru my domain host and marketing platform, and Workspace, so I could get back to work. Thank goodness I had someone to help with the tech that was over my head!
Jopeter was extremely patient and easy to work with cant recommend him any higher. Awesome service and experience.
IT Genius has been absolutely amazing, from the first time I came across them via there YouTube chanel, to my demo meeting with Christian and finally to the final resolution of my IT challenge with Jopeter, the whole team has been super professional. MOst importantly, they removed an IT issue that had been weighing down on me for months and months. I am so extremely grateful and thankful I came across IT Genius.
