Innovative Air Solutions | Mount Vernon, New York Reviews

Renee C 2026.06.04

     

Lorenzo did a great job and took the time to explain everything that he was doing. He was kind and patient and able to resolve our air conditioning issue.

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.06.04

Thank you, Renee. We're glad Lorenzo was kind, patient, took the time to explain everything, and resolved your air conditioning issue. We appreciate your review and are here if you need anything else.

mark barrett 2026.06.04

     

Lorenzo came early during scheduled time and immediately completed the compressor equipment update - came in house to ensure air system worked perfectly after replacement was completed. Always maintained as positive friendly attitude

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Reply from Innovative Air Solutions | Mount Vernon, New York 2025.12.13

Very nice of you Mark. We are happy you were pleased.

Deborah Bloch 2026.06.04

     

Richard and the team did a great job. They addressed my concerns and made sensible recommendations. Innovative Air is the only HVAC company I trust. The technicians are very knowledgeable, thorough and professional.

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Reply from Innovative Air Solutions | Mount Vernon, New York 2021.07.16

We love to hear that Deborah. So happy to know Kenny exceeded your expectations. I wish I had 6 Stars for you! Thank you for taking the time to provide your feedback, and of course for placing your confidence in us. We do appreciate your business. Michael.

Mary Quintin 2026.06.04

     

Richard was professional and knowledgeable in servicing my AC today.

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Reply from Innovative Air Solutions | Mount Vernon, New York 2024.05.13

Thank you Mrs. Quintin. I think it’s about 15 years now, multiple properties and tons of referrals to friends and family. We appreciate you! Stay well and enjoy your summer. Michael.

seth novatt 2026.06.04

     

Mark - who came to inspect our air handling system - communicated well and took care of what we needed. Highly professional

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.06.04

Thank you, Seth, for the kind review. We're glad Mark provided clear communication and professional service while inspecting your air handling system. We appreciate you taking the time to share your experience. Please let us know if you need anything else in the future.

Gary B 2026.06.03

     

Very informative

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.06.03

Thanks for the great review, Gary! We're glad you found the experience informative. We appreciate your feedback and look forward to helping you again.

Brenda Morra 2026.06.03

     

The technician, Mark, was professional and courteous . He worked diligently and has a pleasant personality.We were pleased to see him because he was the first technician who serviced our unit five years ago.

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Reply from Innovative Air Solutions | Mount Vernon, New York 2024.05.23

5 years and counting. Thanks for your business and the great review. Have a nice summer.

Meryl Moritz 2026.06.02

     

MARK was professional in all things especially as he had to navigate with Con Ed techs also on the premises. He made a very good upgrade recommendation that will prevent future issues with the pilot light. Thank you Mark

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Reply from Innovative Air Solutions | Mount Vernon, New York 2022.03.14

Thanks for the kind words about Julio.

Mario Troia 2026.05.31

     

Mark came to my home introduced himself, asked what the issue was and went to work, resolved the issue in a timely manner. The system is now functioning better Thank you Mark !

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.02.20

Thank you, Mario, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again; please reach out if there’s anything we can do for you.

Ellen Courtien 2026.05.30

     

Nigel fixed the problem with my air conditioner in no time at all! Very nice to work with.

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Reply from Innovative Air Solutions | Mount Vernon, New York 2025.02.20

That’s great. Thank you Ellen. You are in good hands with Gary.

Mike O'Donnell 2026.05.28

     

Prompt and thorough fix! I appreciate the thorough explanation and recommendations for the future!

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.05.28

Thanks Mike, we're glad the fix and explanations were helpful. We appreciate you taking the time to share feedback and we'll be here whenever you need future support or recommendations.

LENNY FERRARA 2026.05.27

     

Mark was great to work with … knowlegeable and professional.

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.05.27

Thank you, Lenny! We're thrilled Mark was knowledgeable and professional and that you had a great experience. We'll be sure to share your kind words with him. We appreciate your support and look forward to helping you again.

Marc Banner 2026.05.26

     

This was the first time I used Innovative Air Solutions for routine maintenance of my central air unit. Mark, the technician, arrived on time. He was very knowledgeable, very competent, very personable, and very willing to respond to all of my questions to my complete satisfaction. Will definitely recommend Innovative and be calling upon them again.

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Reply from Innovative Air Solutions | Mount Vernon, New York 2024.09.19

We can’t wait until the next call. Hopefully it’s just for maintenence! Thanks for the future recommendations.

Mark Barrett 2026.05.26

     

As with last time, Lorenzo texted prior to arrival to ensure we were prepared and did not need to adjust schedule. He supplemented cleanliness standards with foot covering to prevent dirt and dust. He was reasonably efficient in all services and identified a need to have internal cleaning of duct work to improve balanced temperature throughout the house. He reviewed another deeper equipment cleaning proposal with pictures of current equipment needing attention We welcome Lorenzo’s return. In 6 months to set us up for our winter heating needs

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Reply from Innovative Air Solutions | Mount Vernon, New York 2022.06.08

Great to hear the feedback. Thank you for choosing Innovative Air.

harriet sobol 2026.05.22

     

I have been having problems with my A/C for several years. Mark found the problems of which there were several and solved them, I hope. All of your technicians and pleasant and lovely

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.04.29

Thank you for the kind review, Harriet — we're so glad Lorenzo was lovely and helpful. We appreciate you sharing your experience and look forward to seeing you again.

Marta Vapnitsky 2026.05.22

     

I cannot speak more highly of the professional service we receive from Innovative Air. Their technical & customer service is much appreciated. From start to finish an enjoyable customer service experience. Other HVAC companies have tried to get our business but I believe in customer loyalty & you get what you pay for. I recommend going with the annual maintenance contract for not only peace of mind but you have a solid company behind you. Thank you Carlo Brothers, Andres, Alex. Especially both Mark & Lorenzo who do an excellent job on our annual maintenance to keep up our HVAC system! Regards, Bruce & Marta Vapnitsky

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Reply from Innovative Air Solutions | Mount Vernon, New York 2020.06.04

Marta, Bruce, we are grateful to have such loyal customers to work with and are so pleased to provide high quality service for your peace of mind. Thank you for choosing Innovative Air and for sharing your recommendation.

Paul Greg 2026.05.21

     

Fast response, great service

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Reply from Innovative Air Solutions | Mount Vernon, New York 2024.06.27

We appreciate the feedback Paul, and your trust.

John Wellington 2026.05.21

     

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.05.21

Thank you, John, for the 5-star rating! We appreciate your support and are glad you had a great experience. We look forward to serving you again.

Anthony Annunziata 2026.05.20

     

Dean Tatarian helped me get my system serviced, quality work!

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Reply from Innovative Air Solutions | Mount Vernon, New York 2026.05.20

Thanks for the kind words, Anthony! We’re glad Dean could get your system serviced and that you were happy with the quality of the work. We appreciate the feedback and look forward to helping you again whenever you need us.

Natasha Rose 2026.05.20

     

Will from Innovative Air could not have been nicer or more thorough. I highly recommend him.

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Reply from Innovative Air Solutions | Mount Vernon, New York 2025.06.20

Fantastic. We appreciate the feedback, and the opportunity.