INTERNATIONAL CRITICAL-CARE AIR TRANSFER TEAM Reviews

A professional and calm team that helped immensely in the time of crisis for my father. SITUATION: We were looking for an air ambulance service to bring my father from Kolkata to our home city Bangalore. Couldn't fly commercial airlines because of some rules and circumstances and the only way to bring him back safely and quickly was through an air ambulance as he needed continuous oxygen support through the entire trip. A friend recommended Dr.Shalini and ICATT as an option and said they're the best. I reached out to her and she connected me to her team immediately and remained a part of the discussion. Air ambulance as a service is expensive and this was our first time using it - so had lengthy discussions with their team. A few highlights: a. We wanted to exit Kolkata as soon as possible and come back to Bangalore. ICATT team was able to organize a flight the very next day after we had confirmed b. A couple of my family and extended family members were involved in the discussions and the ICATT team arranged a group call and answered all the questions patiently c. Mainly - we were also able to talk to the doctor who would be coming onboard the flight along with the patient. He also spoke to the doctor who was treating my father in the hospital. This reassured us. Anurima from the ICATT team was our SPOC and coordinated on every step - from organizing calls to looking after payments to updates on every step. A big thanks to her. ON THE DAY OF TRAVEL: The doctor from ICATT - Dr.Sujendar came to the hospital in Kolkata a few hours before the flight and checked in on my father and what all medical equipment would be required. He spoke to the nurses and checked all the medical files to prepare for the flight. Polite and professional - my father also felt better after meeting him before the airlift. The flight was delayed by an hour or so but that was mainly due to the weather and headwinds. Once the flight was ready - the ICATT team arranged an ambulance with oxygen from the hospital to Kolkata airport. They made arrangements for the ambulance to directly reach the flight on the tarmac and for an attender (me) to go through security quickly with an escort. The plane though small - was comfortable for the patient and attender. We were worried that the plane being small, there would be a lot of turbulence. However, the main pilot was very skilled and experienced and we hardly felt anything. It was a smooth flight with a stop over at Vizag for re-fuelling. Food and water for everyone was arranged on the flight. Dr.Sujendar and paramedic Santanam hooked up oxygen cylinders and monitored my father's condition continuously through the flight and made sure he was okay. Once we reached Bangalore airport, there was an ambulance with oxygen waiting at the tarmac where the plane landed. When we reached home also - Dr.Sujendar made sure that we had hooked my father up correctly to the oxygen concentrator and only then he left though it was quite late in the night. All in all - a professional team and experience. At every step - Anurima was updating family members on the status of the patient, ambulance and flight. I would definitely recommend ICATT to anyone considering air ambulance as an option. ONE SUGGESTION FOR THE ICATT TEAM: The full amount is required by you before you book the service. Since it is a big amount - it is almost impossible to transfer from any normal bank account as all of them have limits on a new beneficiary added. We had to scramble to make it happen from multiple accounts of relatives. If you provide other options like Credit card payments or pay later options - that will be really helpful for families for patients especially in crunch situations like these. Thanks to the entire ICATT team for bringing my father back to Bangalore safely.

Title: Lifesavers in the Sky: A Review of ICATT Air Ambulance and Medical Support Services I cannot praise ICATT Air Ambulance and Medical Support Services enough for their exceptional care and support during a recent crisis. When my friend needed urgent medical attention, ICATT proved to be our guardian angels, orchestrating a seamless journey from Srinagar to Chennai Apollo and beyond, all the way to Virginia, USA. From the moment we contacted ICATT, their professionalism and efficiency were evident. They wasted no time in arranging an air lift from Srinagar to Chennai Apollo, ensuring my friend received the urgent medical care they needed. The transition was flawless, thanks to ICATT's meticulous planning and swift execution. Upon our arrival in Chennai, Dr. Sujendar Rao, a beacon of expertise, took charge of the medical team with remarkable skill and compassion. His ability to navigate complex medical situations with grace and precision instilled confidence in both my friend and me. Dr. Rao's unwavering dedication to patient care was evident at every step of the journey. As we prepared for the daunting transatlantic flight to Virginia, Santhanam, a member of ICATT's team, stepped in as our guardian and guide. His unwavering support and attention to detail ensured our comfort and safety throughout the entire journey. From coordinating logistics to providing emotional support, Santhanam went above and beyond, making a challenging journey feel like a breeze. Anurima, another standout member of ICATT's team, deserves special mention for her constant status updates and follow-ups. Her proactive communication kept us informed and reassured, even during the most uncertain moments. Anurima's dedication to ensuring our well-being was truly commendable and played a vital role in easing our anxiety. In the skies and on the ground, ICATT Air Ambulance and Medical Support Services proved to be true lifesavers. Their exemplary professionalism, expertise, and unwavering dedication to patient care set them apart as leaders in their field. I am forever grateful to ICATT for their role in ensuring the safety and well-being of my friend. Without hesitation, I wholeheartedly recommend ICATT to anyone in need of air ambulance and medical support services. They are, quite simply, the best in the business. Thanks, Narayanan S

I’m very grateful to ICATT team - Dr Sujender and Ratnakar Ravuri for helping me to transfer my mom from Kuala Lumpur to Thrissur, Kerala. My mom is a bedridden patient and this is the 1st time I am flying her to India for treatment. It was a scary thought for me but both the gentlemen above were so in control of the situation and process that I knew my mom was in safe hands. It wouldn’t have been possible for me to get my mom to India without the ICATT team. Also thank you to Sumathi Naik for supporting me on the documentation part.

From the moment we reached out to them, their responsiveness was immediate. The coordination team went above and beyond to ensure all necessary arrangements were made swiftly and seamlessly. They provided clear, thorough communication throughout the process, ensuring we were informed and comfortable with every step....I cannot express enough gratitude to ICCAT and their team for their invaluable support during a critical time. Their dedication to providing high-quality medical transport services is commendable. I highly recommend to anyone in need of air ambulance services, assured in the knowledge that they will be in the most capable and caring hands.

ICATT is an amazing team. Me and my family are very thankful for them getting my father home safely from Chandigarh to New Dehli to Vancouver Canada. They were involved in the process from the very start even helping me identify all the necessary paperwork and talk to the right doctors. They are unique in that there is a Doctor and a Paramedic on board so there is no need to stress. Thank you again to the ICATT team.

Highly professional, responsive and qualified team at ICATT came through at one of the difficult moments to help transfer my mother from France to India. Coordinated with the medical teams, transport logistics and the family both in France and India (end to end). Many thanks to the team 🙏 and special mention to Dr Sujender, Mr Rathnakar, Dr Rama and Anurima for all your efforts throughout.

As per my experience the whole team of ICATT are beat in the industry. I have never any organization so punctual and professional.i am very thankful to Dr Ram and Ms Anurima ji for all their efforts. Today my mother-in-law has reached home safe n sound. Thanks once again.

Seamless experience with team ICATT in transferring my father from Kochi to Delhi. They also took care of my mother who was accompanying him. My father reached safely in stable health. Many thanks, Doctor and all team coordinating multiple logistics behind the scenes.

I cannot express my gratitude enough for the outstanding service provided by ICATT team during a critical moment for my family. My ailing mother needed urgent transport from Paris to Bangalore, and the professionalism and efficiency demonstrated by them were truly exceptional. From the initial inquiry to the final moments of my mother's safe arrival, ICATT exhibited a level of dedication and expertise that surpassed our expectations. The communication throughout the process was clear, transparent, and incredibly reassuring. The team went above and beyond to ensure that every detail was handled with precision and care. I highly recommend ICATT to anyone in need of air ambulance services. Their professionalism, transparency, and genuine care for their patients make them the top choice for critical medical transport. In a moment of crisis, having a reliable partner like ICATT made all the difference. Thank you for your exceptional service and for bringing my mother safely home.

Amazing medical facility for air lifting the patients even from most remote areas and rural areas. Highly dedicated team.

The service was really wonderful. Everyone responded promptly and systematically. I and my family members are extremely thankful to ICATT team for helping us. The whole operation was handled by the team in thoroughly professional manner and tackled the situation greatly. I again thank the whole ICATT team who have done detail planning, co-ordination and execution in a true professional and personal touch spirit. Thanks again 🙏🙏

They are professional service. I would recommend them.

Truly professional service. Right from the customer experience to the doctors who accompanied, everyone was really supportive and ensured that the transit was as smooth as possible. Highly recommended for any emergencies. They also recommend the best doctor for the emergency which often is the best doctor because of their expertise.

Very responsive and 100% authentic services. They arranged a flight from male to Delhi when no planes were available pan India. The doctors were very professional and were fully equipped with all the machines needed. Before the pick up they were constantly in touch with the doctors of the hospital to take the update of the patient to be lifted so that upon arrival they exactly knew what was the condition of the patient. Highly recommend this entire team and my father is got a second life because of their prompt support.

Very professional,well planned and equally well executed Air Transfer by team ICATT

We needed medical emergency and had to fly from Nanded a remote place to Mumbai. It was my aunty and this was our life in one experience, had no clue about how it works, But my gratitude to ICATT air ambulance service, for saving my aunts life the team handled each and everything, we were not sure about landing it was and absolute impossible job, but I can’t enough thank ICAAT air ambulance for handling so smoothly without any hiccups. You guys are doing great 👍 job by saving people life. Thankyou for saving life 🙏

Dear ICATT Team, We extend our profound gratitude to you for orchestrating the exceptional service of an air ambulance, facilitating the critical transfer of my beloved uncle from Brampton, Canada to Karnal, India. Your unwavering support during communication with medical professionals in the Canadian hospital, coupled with your remarkable efficiency in executing this mission, has left an indelible mark on our hearts. In this moment of profound vulnerability, your expertise and dedication shone brightly, guiding us through a challenging journey. The compassionate care and unwavering commitment you demonstrated were a beacon of hope during our darkest hours. From the depths of our hearts, the Nagpal and Sikri family convey our heartfelt thanks for your exceptional service. You have not only transported a patient but also delivered peace of mind and a glimmer of optimism in our lives.Your service is a shining example of compassion and professionalism, and we are eternally grateful. Special Thanks 🙏🏻Sumathi Naik⁩, Satish Munoli⁩, ⁨Dr Rama Chandra Reddy⁩and ⁨Doctor Misbah⁩ . With sincere appreciation, Lalit Sikri

They are very co-operative , time bound and patient friendly . Value for the cost. Helpfull on admission shifting ground support and clear communication.

Our Family cannot express enough gratitude to the incredible team of ICATT air ambulance service. My Dad was in a critical condition in the ICU in Tirunelveli, and we needed to transfer him to Chennai urgently. Sumathi Naik, the coordinator, played a pivotal role in making this life-saving shift as smooth as possible. She collected all the required documents and ensured everything was in order. Dr. Sujender deserves special mention for his constant communication with the doctors in Tirunelveli, working tirelessly to stabilize my Dad, whose condition was deteriorating rapidly in the days leading up to the transfer. The entire crew acted swiftly and professionally during the shift, and the other doctor on board provided us with hope that my Dad was in capable hands. Thanks to this incredible team, my Dad is now receiving the treatment he needs, and we have confidence that he will recover soon. We are forever grateful for their expertise, compassion, and dedication to saving lives. ICATT air ambulance service truly goes above and beyond, and we can't recommend them highly enough. Thank you ICATT from the bottom of our hearts.