IBC Roofing Richmond Reviews

Ernie Chamberlain 2026.05.01

     

Jed and his team are all rockstars. They’re fair, they’re professional, and their work is the highest quality. I don’t really know what else you can ask for out of a roofing company!

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Reply from IBC Roofing Richmond 2026.05.05

Ernie, thank you for the awesome review. We’re glad Jed and the crew delivered a fair, professional experience and top-quality work from start to finish. We really appreciate you choosing IBC Roofing.

Kathy Streightiff 2026.04.30

     

It was a job very well down. Finished in a day. We were very happy with the work and the workers. They were all very good at what they did.

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Reply from IBC Roofing Richmond 2026.05.01

Thank you, Kathy—glad to hear you were happy with both the finished roof and our crew’s workmanship. We appreciate you trusting IBC Roofing, and we’re pleased we could get everything completed in a single day.

Michele derosa 2026.04.23

     

Thank you for an excellent job and follow through!

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Reply from IBC Roofing Richmond 2026.04.24

Thank you, Michele! We really appreciate you recognizing the quality of the work and our follow-through from start to finish. Thanks again for choosing IBC Roofing.

B Cloutier 2026.03.30

     

We recently had our roof replaced and couldn’t be happier with the results! The new shingles look fantastic — clean, straight, and really upgrade the whole appearance of the house. The service was fast and professional from start to finish. The crew worked efficiently and finished the job quickly. They also did an excellent job cleaning up afterward, leaving my yard and property spotless. The price was very fair and competitive. I truly recommend this company to anyone needing roof work — you won’t be disappointed!

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Reply from IBC Roofing Richmond 2026.03.30

Thank you for taking the time to share this. I’m glad you’re happy with how the shingles turned out and that our crew could get everything done quickly, professionally, and leave your property clean. We appreciate the recommendation and are grateful you chose IBC Roofing.

Taryn Traylor 2026.03.18

     

I had an excellent experience with Chris Poels at IBC Roofing from start to finish. Chris was professional, responsive, and clearly knowledgeable about his work. He took the time to explain the process, answer all of my questions, and make sure I felt confident in the decisions being made. The quality of the work is outstanding, and you can tell they take pride in what they do. My roof looks fantastic, and the whole process was much smoother than I expected. If you’re looking for a reliable, honest, and hardworking roofing company, I highly recommend working with Chris Poels at IBC Roofing. Great communication and excellent craftsmanship. I wouldn’t hesitate to use them again in the future.

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Reply from IBC Roofing Richmond 2026.03.27

Taryn, thank you so much for the kind words and for recommending IBC Roofing. I’m glad Chris was able to walk you through the process, answer your questions, and keep communication clear, and it means a lot to hear you’re happy with the craftsmanship and how great your roof looks. We truly appreciate your trust and would be happy to help again anytime.

Diego Reynoso 2026.02.26

     

My experience with IBC Roofing was fantastic from start to finish. The attention to detail from their sales rep Chris, to the professional installation of the roof was great. All work was completed in one day and they left all clean. The following day they returned to pick up any debris they may have left. I strongly recommend IBC roofing to any homeowner seeking to replace their roof at a good price.

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Reply from IBC Roofing Richmond 2026.03.27

Diego, thanks for the great review. We’re glad Chris’s attention to detail and the crew’s professional one-day install made the whole process smooth, and that the cleanup and follow-up met your expectations. We really appreciate the recommendation and are happy we could deliver a quality roof at a fair price.

Jazmin Budd 2026.02.13

     

Timely, professional, thorough!! Worked directly with my insurance company to resolve the matter.

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Reply from IBC Roofing Richmond 2026.02.13

Thank you so much , Jazmin! It was a pleasure working with you!

Ronald Davis 2025.12.03

     

Every one was very nice and professional. Chris was great!!!!!😉😉😉😉

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Reply from IBC Roofing Richmond 2026.03.27

Ronald, thank you for the 5-star review! We’re glad to hear everyone was nice and professional, and that Chris made such a great impression.

Sene Family Sene 2025.11.29

     

Excellent customer service received by Chris Poels, and a very trustworthy company. IBC Roofing completed our roof in one day. Very impressive! We worked with Chris Poels with IBC Roofing who was able to really streamline the insurance process and supported us through the whole process. Thank you Chris and IBC Roofing!

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Reply from IBC Roofing Richmond 2025.11.30

Thank you Mrs. Sene for the kind review. You made it so easy to do our job!

Dan Brown 2025.11.18

     

From beginning to end I was pleased with the service. Chris Poels did a great job of staying in contact even though my schedule significantly delayed my putting in the insurance claim. He explained the process clearly, all work was done satisfactorily, and in a prompt manner.

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Reply from IBC Roofing Richmond 2025.11.18

Thank you , Mr Brown!

Patricia Howle 2025.11.08

     

From the initial contact from IBC CHRIS POEHLS we were impressed. Our complete roofing project was handled so professionally together with their kindness and patience . We were very impressed with all of the workers. Worked well together and worked very hard . From beginning to end the complete project went smoothly. Left my yard cleaner than before they came . They use top grade equipment and supplies and explained the entire project so we would know what to expect. We would be happy to personally speak to anyone considering using this company for their roofing needs Patty Howle

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Reply from IBC Roofing Richmond 2025.11.18

Mrs Howle!! It was our pleasure to help you through the process of replacing your roof. Thank you for the thoughtful words and we appreciate you taking the time to leave a review!

Nathan Wilson 2025.10.15

     

Stay away. They knocked on my door and did a free roof inspection for hail. My insurance adjuster said it wasn't hail and confirmed with an engineer that also came out. It was confirmed that the roofing representative caused damage that looked like hail and now I have a 20k fraud claim on my insurance. This company is a scam

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Reply from IBC Roofing Richmond 2025.10.31

Hi Nathan,

At IBC Roofing, we hold ourselves to the highest standards of honesty and integrity, and we do not tolerate any actions that could cause damage to a customer’s property. After reviewing our records, we were unable to locate a customer under your name. It’s possible there may be a mix-up, so we’d appreciate the chance to confirm whether this review was intended for our company.

We take your feedback very seriously and want to make sure any concern related to our work is handled quickly and professionally. Our leadership team would like the opportunity to review your situation in detail to ensure that any potential issue involving IBC personnel is resolved promptly and fairly.

Please feel free to reach out to me directly at CGreenwood@ibcroofing.com so we can look into this further and work toward a resolution.

Thank you,
Chris Greenwood
IBC Roofing

Greg Depew 2025.09.25

     

We had our roof replaced by IBC Roofing and we are very pleased. Evan Barlow and the entire team was easy to work with and explained the process in detail. Would highly recommend.

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Reply from IBC Roofing Richmond 2025.11.06

Thank you!!!

C' Mo 2025.09.24

     

Chris Poels and his roofing team achieved excellence in all key categories. Their professionalism, work ethic, efficiency, timeliness, cleanliness, combined with their own high standards for the work they do was front and center. They function as a cohesive team which was reflected in their resulting work product - beautiful roof! Their extensive experience from start to finish – Chris with his knowledge and guidance with processing my claim with the insurance company, as well as the roofing team’s focus and attention to detail with installing the new roof was also impressive. I am very pleased with my new roof and would definitely hire them again. They are really good. HIRE THEM!!!!

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Reply from IBC Roofing Richmond 2025.11.06

Thank you for acknowledging our teamwork! Chris is such a hard worker and really glad you got to experience this first hand. Enjoy the new roof!!

Ben Mason 2025.09.24

     

IBC Roofing was excellent! Shoutout to Evan, who made the process easy from start to finish. From working with our insurance company to selecting the best materials, we couldn’t be happier with our choice of working with IBC. I would highly recommend to family and friends!

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Reply from IBC Roofing Richmond 2025.11.06

Thank you, Mr. Mason. We appreciate the kind words!

Gayla Gardner 2025.08.28

     

Isaac was extremely communicative, professional and friendly. I was impressed with the amount of time it took to replace our roof (1 day!) and the cleanup was perfect. I cannot recommend them enough.

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Reply from IBC Roofing Richmond 2025.09.05

Woo hoo Isaac! Thanks for sharing your positive experience with Isaac and our crew! Both are great at what they do!!

Shawn 2025.08.26

     

Knowledgeable patient and stands by their work

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Reply from IBC Roofing Richmond 2025.09.05

Thank you Shawn!

Shannon Couvillion 2025.08.26

     

IBC Roofing did an excellent job on my roof. The whole process was organized and I was kept updated every step of the way by our project manager Chris Poels. He even showed up when the adjuster came to inspect for damage, which I really appreciated. Once it was time for the actual work, the roofing crew arrived on schedule and completed the job in just one day. Professional, efficient, and easy to work with, I highly recommend them!

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Reply from IBC Roofing Richmond 2025.09.05

We appreciate this review , Mrs. Couvillion! Thank you for taking the time to write your experience with us. You’re new roof is gorgeous!

Ray Holmes 2025.08.18

     

Awesome Company to do business. They were very professional and very helpful. They did a great job on my new roof. What I like the most was the clean up. Chris was awesome to work with and I highly recommend the company.

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Reply from IBC Roofing Richmond 2025.08.24

Mr Holmes! Thanks so much for the review! Chris is a FANTASTIC employee and we are so glad you got to experience a little of that with him. Enjoy the rest of your summer!!

Kayla Riddick 2025.08.14

     

I had an excellent experience with IBC Roofing! From start to finish, the team was professional, punctual, and highly knowledgeable. They walked me through every step of the process, answered all my questions, and made sure I felt confident in the work being done. The crew worked efficiently, kept the area clean, and delivered top-notch craftsmanship. My roof looks fantastic, and I can already tell the quality will last for years. I highly recommend IBC Roofing to anyone looking for reliable, honest, and skilled roofing services!

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Reply from IBC Roofing Richmond 2025.08.24

We love love love a positive review about your experience AND how professional our crew is. We strive efficiency and cleanliness during a build so I’m glad to hear that we delivered!