Hughes Removals Reviews

Hughes Removals Reviews

4.7

Excellent - based on 92 reviews

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Reviews (92)
Jo Eckersley
Jo Eckersley
2023-10-31
Positive
Professionalism
Quality
Responsiveness
Value
Reply from Hughes Removals 2023-11-01
Thank you, all the best in your new home x
Alfie Horsfield
Alfie Horsfield
2023-10-31
Positive
Professionalism
Quality
Absolutely amazing.
Reply from Hughes Removals 2023-10-31
Thank you x
Grace Abell
Grace Abell
2023-10-12
Really happy with Hughes Removals. The service from the head office was perfect, they provided boxes and I felt the quote was fair for the job. They made my move from York to Newcastle smooth. I feel that some improvements could be made regarding communications between the teams loading and unloading- but this isn’t a dealbreaker and I’d hire them again. Thank you Hughes!
Reply from Hughes Removals 2023-10-13
Thank you for your feedback and we have taken your comments on board. Good luck in your new home.
Catriona Linnen
Catriona Linnen
2023-08-31
Hughes delivered exceptional service from the start to the finish of our house move.The communication and service was always above and beyond from the initial quote , the actual move and the uplift of boxes. The removal men were exceptional in speed , effort and pure hard work - this was carried out with good cheer at all times ….thank you so much and may I add with three lorries I had nothing damaged! We highly recommend using Hughes Removals
Reply from Hughes Removals 2023-08-31
Thank you so much for taking the time to give us such a glowing review. I will pass this on to our guys and we all wish you well and good luck in your new home x
E H
E H
2023-08-27
Hughes sent 3 great guys to help in our move last week. They worked so hard, their cheerful, upbeat, can do attitude, nothing too much trouble for them. They made our move so much easier for us & we highly recommend them.
Reply from Hughes Removals 2023-08-31
Thank you the review and we all hope that you will be happy in your new home x
Linda Wilson
Linda Wilson
2023-07-03
Positive
Professionalism
Quality
Value
Hughes Removals provided me with excellent service, I received a friendly professional service from start to finish. I highly recommend using this company for your removals.
Reply from Hughes Removals 2023-07-04
Thank you for the review, we hope you are very happy in your new home x
frank thompson
frank thompson
2023-05-04
Positive
Professionalism
Value
Very friendly removal company, could not do enough to help you, nothing was too much trouble, thank you Hughes removals
Reply from Hughes Removals 2023-05-05
Thank you Frank it was a pleasure to work for you. We hope you are happy in your lovely newly adapted home x
Andy Milson
Andy Milson
2023-02-28
Positive
Professionalism
Responsiveness
Value
Absolutely brilliant experience with this company from start to finish. Very understanding of delays to moving date which considerably reduced stress levels, lovely guys were friendly yet focussed on getting the job done, reasonable price, stuff put where we asked… why look anywhere else?! Thanks Hughes!
Reply from Hughes Removals 2023-03-02
Thank you for the review Andy, we hope you and your family are very happy in your new home.
Paul Benson
Paul Benson
2023-01-31
Positive
Professionalism
Quality
Responsiveness
Value
Can't say enough good things about Hughes. They moved us out of our house and then later into a new one as well as held our stuff in storage. First class team, communication and a great price. Really good service.
Reply from Hughes Removals 2023-02-01
Thanks for the review, we wish you all the best in your new home x
Alastair & Kate Turnbull
Alastair & Kate Turnbull
2022-12-06
From competitive quotation to completion Hughes’ Removals did an excellent job. All the staff concerned were friendly, helpful, responsive and professional. Hughes were flexible when we had to change dates and took trouble to fit us in. The loading was very efficient and careful. Despite being faced with two unpacking destinations and dire weather with a 2nd/3rd storey delivery the team were good humoured, worked with us and completed the job on time with no damage - we were so impressed. We would recommend Hughes with no hesitation.
Reply from Hughes Removals 2022-12-07
Thank you so much for the lovely review. It wasn't the best of delivery addresses and the guys certainly had good leg days up and down all those stairs. I will pass this on to them for you and good luck in your new home x
Deirdre McCarthy
Deirdre McCarthy
2022-11-28
Absolutely first class in every respect. This was the second time we’d used Hughes Removals and because of our first experience we didn’t get other quotes. Again, we felt the cost was extremely reasonable. In the months running up to the move, things became a little stressful with at least one date change. Ruth & Sheryl kept in touch throughout. On the day the two ‘movers’ were excellent, moving our furniture etc quickly, efficiently and with care. At the new property (smaller) they checked where we wanted things and offered to move anything if needed. They were friendly and professional from start to finish. We will definitely be recommending Hughes Removals to anyone planning a house move.
Reply from Hughes Removals 2022-12-07
Thank you so much. Most of our work is repeat or by recommendation so this does mean a lot to us x
Adrian Lee
Adrian Lee
2022-10-30
Positive
Professionalism
Quality
Responsiveness
Value
Hughes was easy to deal with to get information, quote and confirm arrangements, on the phone and via email. The price seemed very reasonable and the team that came to do some packing pre-move were friendly, efficient and careful. The same for the team that came on moving day. Very professional, friendly, hard-working and careful. They helped put us at ease with all the other stuff going on on completion day. Certainly recommend Hughes' service.
Reply from Hughes Removals 2022-10-31
Thank you for the lovely review, we hope you are very happy in your new home.
Beverley Duffy
Beverley Duffy
2022-10-11
Positive
Professionalism
Quality
Responsiveness
Value
Thanks Mel for all you did to enable our move to work so well. From removal and disposal of pianos to delivering various things to other locations dealing with all the things we wanted to dispose of and then packing and moving us from home to home in the pouring rain without any hitches. The men were so polite and eager to do a good job. So thank you for being a critical and positive part of one of the most stressful times in our Lives. Bev & Tim Duffy
Reply from Hughes Removals 2022-10-12
We were happy to oblige and glad that you have finally got moved in after all the trouble you had. Good luck in your new home x
steven hall
steven hall
2022-09-30
Hughes moved us in August. This really is a local business and the guys were excellent. My wife had a bad back and nothing was too much trouble to help her. We used their packing service,and it was done really well.Result...no damage or breakages. Thanks,from steve in wheldrake.
Reply from Hughes Removals 2022-10-12
Thank you for taking the time to give us a review, good luck in your new home.
Tom Moran
Tom Moran
2022-09-25
Reply from Hughes Removals 2022-09-26
Thank you Tom this is much appreciated, Regards Sheryl
Barbara Parkin
Barbara Parkin
2022-08-11
Positive
Quality
Responsiveness
Value
Thank you Hughes Removal for an excellent job done. First floor to ground floor on a very hot day, 17 steps to negotiate lots of times. A huge big thank you
Reply from Hughes Removals 2022-10-31
Thank you for the review. We hope you are happy in your new home x
James Tindall
James Tindall
2022-07-17
Positive
Professionalism
Quality
Responsiveness
Value
I can’t rate Hughes removals highly enough. Great service, great price and very hard working staff! Every part of the removal process was made easier by going through Hughes. I know they have been in the removal business a long time and it shows by the quality of their service but still very competitive on price. They delivered cardboard boxes to our house two weeks before we moved so we could start packing our belongings in the build up to moving day. 2 men came to our house to collect a lorry full of belongings the day before our moving date to make sure there were no delays on the actual moving day. And despite a delay with our completion of house (only got the new house keys at 4:30pm) all the Hughes men came to the house to make sure everything was in off-loaded at the new house by the end of the day. The men didn’t leave until 7pm!!! Highly recommend this service. Melvin, who is the boss, set expectations the day he came to give me a quote and his men delivered on his promises!
Reply from Hughes Removals 2022-07-18
Wow this is a great review, thank you. We are so happy that we made the moving process less stressful than it already is. Good luck in your new home x
H D
H D
2022-07-15
Positive
Professionalism
Quality
Fantastic local removals firm who helped me with my house move. Customer service was excellent from the home survey onwards, with the company being extremely flexible and accommodating with rearranging dates around unexpected conveyancing delays. On the day, the team were friendly and handled my belongings with care. Helped that the quote was fairly competitive too. I would not hesitate to recommend them.
Reply from Hughes Removals 2022-07-18
Thanks for the lovely review and good luck in your new home. x
Amanda Brooks
Amanda Brooks
2022-07-08
Positive
Professionalism
Quality
Responsiveness
The two guy from Hughes removal’s who helped me move were on time helpful friendly . Very professional. They went above & beyond finished early everything put were I wanted it put & nothing damaged . Would highly recommend them I have used them twice now .
Reply from Hughes Removals 2022-07-11
Thank you Amanda, glad you got in eventually. Good luck in your new home x
Oliver Foster
Oliver Foster
2022-07-07
Positive
Professionalism
Had a really good move from these guys in late May. Pleasant, helpful and hardworking, would happily recommend.
Reply from Hughes Removals 2022-07-08
Thank you for taking the time to review us x